Ratings based on 149 Verified Reviews

Real reviews from guests who’ve stayed
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

New, fresh hotel

Posted 11 Jul. 2024 on Hotels
New, fresh hotel with helpful and friendly staff at a great location. Good dinner and breakfast at the restaurant. Comfortable bed. Only minus are the flat pillows.
5 out of 5
by A verified traveller

Posted 13 Jun. 2024 on Expedia
Amazing place. Excellent breakfast. Very clean and new facility
Comment from Hotel Management
15 Jun. 2024 by Rakka Reception, Hotel Management
Thank you for your review! Hope to see you again!
5 out of 5
by A verified traveller from PORT ORCHARD

Posted 17 Oct. 2023 on Travelocity
The hotel was very warm and inviting. Had terrific views of the lake and mountain. Restaurant was very good and the staff was excellent!
5 out of 5
by A verified traveller

Recommend!

Posted 22 Nov. 2020 on Hotels
Great place! All new and in great condition.
5 out of 5
by A verified traveller

Great place to stay in the area

Posted 21 Sep. 2020 on Hotels
We had a great stay here. Really impressed with the place. I called in advance as was not sure what time we would arrive. Picked up the keys and the service there was fantastic. Asked if it was our first time and then explained everything to do in the area and where to eat. etc. Had all the amenities you needed. Fridge, microwave, stove.. We even had a dishwasher and a washing machine! The place was Clean. The beds were ok.
5 out of 5
by A verified traveller

Repeat visit is inevitable

Posted 15 Aug. 2020 on Hotels
Friendly service at check in , nice views and comfortable apartment. Well worth a visit
5 out of 5
by A verified traveller

very good

Posted 9 Jul. 2020 on Hotels
Overall very good
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28 Dec. 2019 on Hotels
3 out of 5
by A verified traveller

Posted 21 Feb. 2019 on Expedia
Perfectly located, walking distance to market and only facilities in town. New and modern studios. Very narrow but comfortable. Sauna is a must. Large bathroom. Convenient kitchen fully equipped . Ok living space and small bedrooms. Sadly, linens and towels aren't included. Kitchen linen weren't available either. Bring yours or pay 12€ per person. Attentive staff. Beautiful place in Lapland.
5 out of 5
by A verified traveller

The perfect Northern Lights getaway!

Posted 4 Feb. 2019 on Hotels
This place was PERFECT. We went chasing the Northern Lights and needed a place that we could relax in during the day and have a comfortable sleep in after our night looking at the skies and Santa’s Chalet’s didn’t disappoint. The staff were so friendly. The chalet had everything we needed - a sauna, roaring fire and TV, perfect comfy beds and all of the essentials to make a delicious dinner. Shops, restaurant and bar right next door and the cosmic inferno of the Northern Lights raging above. Couldn’t recommend it more.