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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Reception
Standard Room, 1 Double Bed, Accessible, Bathtub
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$109
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Nonsuch Park
    ‪3 min drive‬
  • Horton Park Golf and Country Club
    ‪4 min drive‬
  • Hobbledown
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
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includes taxes & fees
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About the area

Epsom

At Orchid Epsom, Sure Hotel Collection by Best Western, you'll be 10.8 km (6.7 mi) from Hampton Court Palace and 19.5 km (12.1 mi) from Kensington High Street. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. To-go breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Epsom hotel include Chessington World of Adventures and Thames River.

What's nearby

  • Horton Park Golf and Country Club - 4 min drive
  • Hobbledown - 6 min drive
  • Epsom Downs Racecourse - 7 min drive
  • Chessington World of Adventures - 8 min drive
  • Hampton Court Palace - 11 min drive

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel in Epsom with free parking
Orchid Epsom, Sure Hotel Collection by Best Western offers its guests a vending machine. WiFi is free in public spaces. Self parking is free.

This Epsom hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with a hairdryer and free toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 7.95 for adults and from GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is parking available at Orchid Epsom, Sure Hotel Collection by Best Western?

Yep, Orchid Epsom, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Orchid Epsom, Sure Hotel Collection by Best Western?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Orchid Epsom, Sure Hotel Collection by Best Western on 9 Mar 2025 start from AU$109.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Orchid Epsom, Sure Hotel Collection by Best Western serve breakfast?

Yeah, to-go brekkie is on offer weekdays from 6:30 AM to 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Orchid Epsom, Sure Hotel Collection by Best Western?

No, Orchid Epsom, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Orchid Epsom, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 130 reviews
Rating 8 - Good. 43 out of 130 reviews
Rating 6 - Okay. 27 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 7 out of 130 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Seid

Liked: Staff & service, room comfort
Hey
Friendly receptionist
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

Rosina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Great value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind Kumar

Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 1 night in Sep 2024

6/10 Okay

Elaine

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
One night stay
We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30. We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00. So we paid an extra £10.00 to have the room until 13.00. Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes. On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust. The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a short stay or weekend
Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionist very good, helpful and friendly, she’s a great asset to the hotel. Stop for one night on business, parking very good, everything anyone would need is available at the reception area. Will be stoping again several times as we have a project locally.
Stayed 1 night in Oct 2024

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay - ample parking but crammed in tight only real negative.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Stayed 2 nights in Oct 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, property conditions & facilities
Its an old Premier Inn - and it shows
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries. The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy. i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have. I would have been better off in a Premier Inn
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024

6/10 Okay

Mark, Harrogate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Business traveller
Breakfast was very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier Inn lookalike. Very clean, friendly staff. Would definitely use again. Great value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in. Quiet despite pub & busy road nearby. Just one night but very happy with experience.
Stayed 1 night in Sep 2024