8/10 Good
Tian
Travelled with partner
5 Aug 2024
Liked: Cleanliness, staff & service, amenities
Although the weather was not perfect, we had a delightful holiday here. Tony, the hotel owner, was exceptionally friendly and welcoming. He provided us with a detailed introduction to the hotel's facilities and activities.
However, the hotel staff would need additional professional training. During our first hour at the hotel, I sustained an injury while attempting to borrow a surfboard. The staff appeared unfamiliar with how to unhook the surfboard, resulting in an accident that caused significant injury. While they did offer verbal apologies and basic first aid assistance, we felt somewhat neglected in terms of follow-up.
The hotel offers complimentary speedboat transportation to two nearby islands renowned for their beautiful coral reefs and perfect for snorkelling. Our captain consistently provided pick-ups and drop-offs on time.
The on-site restaurant serves high-quality cuisine that exceeded our expectations in terms of portion size and flavour. We particularly enjoyed the fruit platter and Thai omelette for breakfast.
Overall, the location is great and the surroundings are beautiful, with stunning coral reefs and delicious restaurants.
The driver of the hotel was very good, the day we left the hotel and went to the airport, our driver Robert said it was his 50th birthday. He liked a cake very much but thought it was too expensive to buy it. I hope he had a good birthday and if we have a chance to visit Vanuatu in the future I think we will get him a gift.
Tian
Stayed 3 nights in Jul 2024