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Polat Palandoken

5.0 star property
Family-friendly ski hotel with a restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Polat Palandoken

Exterior
Lobby
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800
  • Palandöken Mountain
    9 min walk
  • Forum Erzurum
    4 min drive
  • Ataturk University
    6 min drive
  • Erzurum (ERZ)
    18 min drive

Room options

View all photos for Family Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, desk

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Pillow-top bed
Bidet
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow-top bed
Blackout curtains
Bidet
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Pillow-top bed
Bidet
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

King Suite | Living area

King Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Room

Pillow-top beds, minibar, in-room safe, desk

Corner Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Pillow-top bed
Bidet
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
The Erzurum Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (111)
The price is AU$109
for 1 night
includes taxes & fees
29 Nov - 30 Nov
The Erzurum Hotel

About the area

Erzurum

A luxury stay in Erzurum awaits you at Polat Palandoken. You'll be within a 10-minute walk of Palandöken Mountain and 3.2 km (2 mi) from Forum Erzurum. Highlights at this ski hotel include a restaurant, an indoor swimming pool and free valet parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' club, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available. .With a stay at this 5-property class Palandöken hotel, you'll be 4.6 km (2.9 mi) from Erzurum Museum and 4.9 km (3.1 mi) from Ataturk House Museum.

What's nearby

  • Palandöken Mountain - 9 min walk
  • Ataturk University - 6 min drive
  • Rüstem Pasha Caravanserai - 6 min drive
  • Erzurum Citadel - 7 min drive
  • Abdurrahman Gazi Tomb - 11 min drive

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 18 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬5 min drive
  • ‪Palandöken Cafe - ‬4 min walk
  • ‪Fanus Cafe Erzurum - ‬5 min drive
  • ‪Yıldızların Altında - ‬3 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬2 min walk

About this property

Polat Palandoken

Family-friendly ski hotel with a restaurant
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a steam room. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This luxury hotel also offers a children's pool and a children's club. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Erzurum hotel.

  • 1 building
  • 220 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2000
  • Kid's club
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Polat Palandoken offers 220 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 43-inch LCD televisions come with cable channels.

Bathrooms include a shower, dressing gowns, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 September 2024 to 11 November 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property Registration Number 6607

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum

Frequently asked questions

Is parking available at Polat Palandoken?

Yep, Polat Palandoken has free valet parking.

Does Polat Palandoken have a pool?

Polat Palandoken has an indoor pool and a kids' pool.

What luxury perks are available at Polat Palandoken?

Polat Palandoken features a health club, an indoor pool and a steam room. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Polat Palandoken a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Polat Palandoken.

Is Polat Palandoken family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Polat Palandoken is a hit with families.

Does Polat Palandoken serve breakfast?

Sure does, buffet brekkie is offered at Polat Palandoken.

Is there a free airport shuttle available at Polat Palandoken?

No, Polat Palandoken does not offer an airport shuttle service.

Is there a bar or restaurant at Polat Palandoken?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from September 1 2024 until November 11 2024 (completion date subject to change).

What time are check-in & check-out at Polat Palandoken?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Polat Palandoken?

No, pets are not allowed.

Polat Palandoken Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable
Room wide, clean and good equipped Internet very good Breakfast buffet many choices Stuff very helpful and friendly Barking available and free Staying were amazing and comfortable
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respects
Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

khadijeh, united kingdom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.

10/10 Excellent

Ebru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fulya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Münevver

Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
Stayed 3 nights in Oct 2023

10/10 Excellent

arif

Stayed 1 night in Sep 2023

10/10 Excellent

nazif

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Ortalama
Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
Stayed 1 night in Jan 2020

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzel, fiyat performans oranı yeterli.
Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
Oda penceresinden pist görünümü
Oda penceresinden pist görünümü
Stayed 5 nights in Jan 2020

8/10 Good

Eren

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Sencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beklediğimiz gibi değildi
Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dicht bij centrum
Uitstekend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REZERVASYON
KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK

10/10 Excellent

Simon, Bern, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage,sehr schön für Familien
Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen! Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スキーをするために4泊しました。 部屋は狭くも無く、バスタブもあり、キレイに掃除されています。室内はかなり乾燥していて、洗濯物もすぐ乾きます。 フロントや荷物を運んでくれた従業員の対応も大変良かったです。朝食も4泊もすれば飽きてきますが、品数は多く、パンの種類も色々とありました。卵料理は、オーダーして出来たての物を食べれます。 周辺にはいくつかホテルがありますが、スーパーマーケット等は見当たりませんでした。ホテル内には水やジュース・お菓子などを買える所がなく、困りましたが、フロントでタクシーを呼んでもらってエルズルムの街中のミグロス（スーパーマーケット）まで買い出しに行きました。車で20分程の距離です。食品からちょっとした家電売り場があるので、一通りの物は揃います。ジュース・ビール・お菓子などホテルやスキー場の価格よりかなり安く買えます。 ホテル前にスキー場があります。ホテル前にはスキー・スノーボードのレンタルショップがあり、併設されたカフェでリフト券が購入できます。