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Sway Hotels

5.0 star property
Winter wonderland with 2 restaurants

Photo gallery for Sway Hotels

Property grounds
Indoor pool, pool loungers
Property entrance
Presidential Suite
Daily buffet breakfast (TRY 60 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Yunus Emre Mahallesi Kayak Tesisleri, Kümeevler No 2/2 25.100, Erzurum, 25070
  • Palandöken Mountain
    ‪10 min walk‬
  • Çifte Minareli Medrese
    ‪6 min drive‬
  • Abdurrahman Gazi Tomb
    ‪11 min drive‬
  • Erzurum (ERZ)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 102 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

About the area

Erzurum

A luxury stay in Erzurum awaits you at Sway Hotels. You'll be within a 15-minute walk of Palandöken Mountain and 3.1 km (1.9 mi) from Forum Erzurum. Highlights at this ski hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Sway Spa can include massages and body treatments along with access to the sauna and steam room. X Bar is the hotel's own bar. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free ski shuttle. .With a stay at this 5-property class Palandöken hotel, you'll be 4.5 km (2.8 mi) from Erzurum Museum and 4.8 km (3 mi) from Ataturk House Museum.

What's nearby

  • Palandöken Mountain - 10 min walk - 0.9 km
  • Rüstem Pasha Caravanserai - 6 min drive - 5.2 km
  • Çifte Minareli Medrese - 6 min drive - 5.1 km
  • Twin Minaret Madrasa - 6 min drive - 5.4 km
  • Abdurrahman Gazi Tomb - 11 min drive - 9.3 km

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 29 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬4 min drive
  • ‪Palandöken Cafe - ‬2 min walk
  • ‪Fanus Cafe Erzurum - ‬20 min walk
  • ‪Yıldızların Altında - ‬2 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬3 min walk

About this property

Sway Hotels

Winter wonderland with 2 restaurants
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the hotel's 3 bars/lounges.

There are 2 restaurants on site, along with a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool and a sauna. Self parking is free.

Smoking is allowed in designated areas at this 5-star Erzurum hotel.

  • 181 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Sway Hotels offers 181 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Sway Spa has 12 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, Turkish

Similar properties

Lobby

Polat Palandoken

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 22 reviews
The price is AU$268
includes taxes & fees
3 May - 4 May
Polat Palandoken

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 60 for children
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ana Restaurant
  • Aprés Ski Bar
  • Lobby Bar
  • Orient Dine
  • X Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 60 for adults and from TRY 60 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum

Frequently asked questions

Is parking available at Sway Hotels?

Yep, Sway Hotels has a free self car park.

Is there a spa on site at Sway Hotels?

Yep, Sway Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like body treatments.

Does Sway Hotels have a pool?

Sway Hotels has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sway Hotels?

Sway Hotels features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sway Hotels a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sway Hotels.

Is Sway Hotels family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Sway Hotels is a hit with families.

Does Sway Hotels serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sway Hotels?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sway Hotels?

Yep, Sway Hotels has 2 restaurants.

What time are check-in & check-out at Sway Hotels?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sway Hotels?

No, pets are not allowed.

Sway Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Stayed 5 nights in Feb 2023

8/10 Good

Evgeniia

Travelled with family
Liked: Cleanliness, staff & service, amenities
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking

10/10 Excellent

esmaeil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sway hotel feedback

It was amazing
Stayed 1 night in Nov 2021

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski hotel that is good in the off season

We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Stayed 1 night in Jun 2019

6/10 Okay

Alex, Bucharest

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Stayed 1 night in Aug 2018

6/10 Okay

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.

10/10 Excellent

baris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Melisa

Stayed 1 night in Oct 2023

10/10 Excellent

Yücel Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Stayed 2 nights in Jun 2023

10/10 Excellent

can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

TOKTAMIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Sandra

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Tem tudo para ser 5* mas falta serviço restauração

O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rıdvan bey e teşekkür ederiz.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayak keyfi

Stayed 3 nights in Mar 2019

6/10 Okay

CETIN

Stayed 3 nights in Feb 2019

8/10 Good

NAIL YAGIZ

Liked: Cleanliness, property conditions & facilities

Sway Hotel Tecrübesi

Otelin artıları: -Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü. Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
Stayed 3 nights in Jan 2019

10/10 Excellent

Yalcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avrupa’dan ailece seyahat etik! Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Stayed 6 nights in Dec 2018

6/10 Okay

Ahmet

Liked: Cleanliness
Disliked: Staff & service

Sway de bir gece

Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Stayed 1 night in Nov 2018

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

ABDULLAH

Liked: Staff & service, property conditions & facilities, room comfort

Palandoken seyahatimiz

Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi

6/10 Okay

Ali

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Çalışanlar dışındaki her şey iyiydi.

Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.
Stayed 2 nights in Nov 2017

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017