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The Erzurum Hotel

Mountain ski retreat with 2 restaurants and free ski shuttles

Photo gallery for The Erzurum Hotel

Meeting facility
Room
Room
Skiing
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AU$142
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    ‪3 min drive‬
  • Erzurum Museum
    ‪3 min drive‬
  • Ataturk House Museum
    ‪3 min drive‬
  • Erzurum (ERZ)
    ‪22 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Select Comfort bed
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Large Single Bed and 1 King Bed

Similar properties

Front of property

Dedeman Erzurum Palandöken Ski Lodge

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (211)
The price is AU$155
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Dedeman Erzurum Palandöken Ski Lodge

About the area

Erzurum

The Erzurum Hotel puts you in the centre of Erzurum, 2.5 km (1.6 mi) from Erzurum Museum and 3.4 km (2.1 mi) from Çifte Minareli Medrese. Highlights at this ski hotel include free buffet breakfast, free valet parking and a 24-hour business centre. .For a bite to eat, you can stop by one of the hotel's 2 restaurants. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free breakfast is served. There's also free extended parking, along with the convenience of a free ski shuttle. .With a stay at this Palandöken hotel, you'll be 3.6 km (2.2 mi) from Erzurum Citadel and 3.7 km (2.3 mi) from Rüstem Pasha Caravanserai.

What's nearby

  • Palandöken Mountain - 3 min drive - 2.6 km
  • Yakutiye Medresesi - 3 min drive - 3.3 km
  • Rüstem Pasha Caravanserai - 4 min drive - 3.8 km
  • Çifte Minareli Medrese - 4 min drive - 3.7 km
  • Erzurum Citadel - 4 min drive - 3.9 km

Getting around

  • Palandoken Station - 18 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬15 min walk
  • ‪Çay Vakti - ‬17 min walk
  • ‪Yildizkent - ‬12 min walk
  • ‪Çay Keyfi - ‬16 min walk
  • ‪Yıldızların Altında - ‬3 min walk

About this property

The Erzurum Hotel

Mountain ski retreat with 2 restaurants and free ski shuttles
There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. The Erzurum Hotel also features coffee/tea in common area, concierge services, and laundry facilities. Free valet parking is available.

This Erzurum hotel is smoke free.

  • 72 guestrooms or units
  • 2 dining venues
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
The Erzurum Hotel offers 72 accommodations with minibars and a safe. Beds feature Select Comfort mattresses. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 5 metres
  • Free ski shuttle
  • Free extended parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Ski lift privileges
  • Ski passes
  • Snow sports gear
  • TV in common areas

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 19420

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served at The Erzurum Hotel.

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

What is the cancellation policy at The Erzurum Hotel?

The Erzurum Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Erzurum Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at The Erzurum Hotel on 1 Apr 2025 start from AU$141.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Erzurum Hotel?

Yep, The Erzurum Hotel has free valet parking and free extended parking.

Is The Erzurum Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Erzurum Hotel is a hit with families.

Does The Erzurum Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Erzurum Hotel?

No, The Erzurum Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Erzurum Hotel?

Yep, The Erzurum Hotel has 2 restaurants.

What time are check-in & check-out at The Erzurum Hotel?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at The Erzurum Hotel?

No, pets are not allowed.

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 122 reviews
Rating 8 - Good. 23 out of 122 reviews
Rating 6 - Okay. 5 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erdem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Erzurum
Very warm rooms
Stayed 1 night in Apr 2024

8/10 Good

Basar, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024

10/10 Excellent

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023

2/10 Terrible

Hossein

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023

8/10 Good

Salar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023

10/10 Excellent

erkan, istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023

10/10 Excellent

Ru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jiri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Farzad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Aug 2022

10/10 Excellent

Mohammadali

Stayed 1 night in Aug 2022

10/10 Excellent

Shafiqullah

Stayed 1 night in Jul 2022

10/10 Excellent

Yasin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Stayed 1 night in Jun 2022

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

Ahmet Umit, istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cold, comfortable rooms and delicious rich breakfast.
Stayed 2 nights in Jan 2022