A luxury stay in the heart of Genoa awaits you at Bristol Palace Hotel. Within a 20-minute stroll, you'll find popular places like Old Port and Genoa Port Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Giotto, serves Italian cuisine and is open for lunch and dinner. Bistrot is the hotel's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 5-property class Genoa Historical Centre hotel include Port of Genoa Cruise Ship Terminal and Gaslini Hospital.
What's nearby
Piazza de Ferrari - 2 min walk
Old Port - 11 min walk
Aquarium of Genoa - 13 min walk
Genoa Port Center - 16 min walk
Port of Genoa Cruise Ship Terminal - 4 min drive
Getting around
Genoa Genova Brignole Station - 18 min walk
Genoa (GOA-Cristoforo Colombo) - 15 min drive
Restaurants
Murena Suite - 2 min walk
McDonald's - 1 min walk
Birreria Hofbrauhaus Genova - 2 min walk
Rubilio Cafe - 2 min walk
Sushi-si - 1 min walk
About this property
Bristol Palace Hotel
Luxury Genoa hotel in Genoa Historical Centre with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.
This 5-star Genoa hotel is smoke free.
1 building
133 guestrooms or units
6 levels
Built in 1900
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Bellhop
Lift
No smoking on site
Water dispenser
Bar or lounge
Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 29 per day)
Limited on-site parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Bistrot
Giotto
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
9 meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1900
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillow menu
Bathroom
Bidet
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Eco-friendly cleaning products available
Eco-friendly toiletries
Heating
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: EUR 20.00 per pet, per day
Only dogs and cats are allowed
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 30.0 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
Nearby parking fee: EUR 29 per day (328 ft away)
Pet fee: EUR 20.00 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay and WeChat Pay.
Property Registration Number CITRA 010025-ALB-0032
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Bristol Palace
Bristol Palace Genoa
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Bristol Palace Hotel Genoa
Bristol Palace Genoa
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Bristol Palace Hotel Hotel Genoa
Bristol Palace Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Grand hotel with great staff. Hotel feels a bit dated and the area is loud but convenient to sites. Bed was a bit hard. Bathroom was nice and spacious.
Excellent, high end hotel located steps from Genova’s main piazza. Easy access to Vola bus and Brignole train station if you are relying on public transportation. Great hub for seeing the city sights. Extremely clean, quiet, super comfortable bed and very friendly, helpful staff. Highly recommend!
Being an American traveler for the first time visiting Italy - could not have been more helpful, friendly and caring. Perfect location near the old City Center of Genoa. Highly recommend!
Unfortunately, the bathroom had a mouldy smell. We had to kill some mosquitoes in the room. The air conditioner made a rattling sound if it was on any level, except the lowest one. When we told the hotel about this, they just said we should keep the air conditioning on low as there is nothing they could do. This meant the room was warmer than it should be. Supposedly we had Expedia’s gold VIP service at the hotel but they did not appear to be aware of it. On the positive side the room was large, the location excellent and the breakfast was good. This is not a hotel we would stay at again.
The beautiful decor with the very kind, welcoming and accommodating staff combined to result in an exceptionally pleasant stay. The beautifully and presented dining delicacies greatly exceeded our expectations. I would happily plan a visit to the area again for for the opportunity to enjoy another stay. Thank you.
This was the best hotel staff my wife and I experienced in all of our travels. They went out of their way to make us welcome and to assist us in any way possible.