Ratings based on 24 Verified Reviews

Real reviews from guests who’ve stayed
4.7 out of 5
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 22 Aug. 2024 on Hotels
Mainly groups from Germany stay in the hotel snd sometimes they ate noisy. Stuff very friendly, food is great.
3 out of 5
by A verified traveller

Posted 22 Jun. 2024 on Expedia
The location is beautiful!! The restaurant was good my husband had dinner, he ordered pasta and pannacota for dessert and the food was decent, nothing fancy just your topical Italian homemade style food. I only had a cup of peppermint tea because they have a set many and I did not like the options they offered and we paid 29€. I paid extra for the breakfast and was worth it! Few options but everything was delicious! Omg the arugula cucumber salad was amazing. But……before you book this hotel you must consider if you can sleep at night without AC in June in Florence. I had to open the windows and of course in a place like this there is a lot of bugs so I got mosquito bites! If you like nature and are ok without air conditioning and TV at night you will love this place because the area is beautiful. The room I stayed in was kinda like an Attic?(did not look like the pictures at all) The bathroom was clean but the sofa bed was dirty also consider if you have knee problems there are stairs In this type of rooms! I booked 2 nights but I checked out early because I could not handle not having AC and decent internet connection. So I lost 130€ . The lady at checkout was really sweet and nice! But did not asked why I was checking out early 😂
Comment from Hotel Management
23 Jun. 2024 by Barbara, Hotel Management
Dear Monica,I thank you for your review, which I would like to reply, because there are some points that are not correctly true.We are very happy that you appreciated our location that is a typical farm hotel in the tuscan countryside. Our Locanda has different kind of rooms, and the one reserved to you was renovated from an old barn, for which the finishing of the wooden beams, terracotta floors and the room itself, built on a comfortable wooden mezzanine, are to be appreciated! For our choice there is no air conditioning or television, and if these services are essential for your stay, they should be always well considered when you are going to make a reservation! We would like to offer a simple and real concept of holiday, to rediscover your well-being and tranquility in contact with nature. It was a very hot time, that's true, there's a fan in the room and anyway it would have been possible to contact the reception and possibly ask for a room change, our team always tries to satisfy guests' requests as much as possible. The wifi connection is in the whole locanda, even if being in the countryside there may sometimes be some slowdowns. Therefore it works well.We like to empathize with all our customers, this was not the case, because we have always seen you "taken away" by the pc.About the restaurant, our kitchen is focused on our organic products trying to propose an home made and traditional tuscan food, offering each evening a different courses dinner menu, paying attention to allergies or particular requests. We are sorry that, you have not appreciated all other food proposals offer to you. Anyway I'd like to underline that the amount paid 29,00 was: restaurant 20,00 + a glass of wine 5,00 + 4,00 for tourist tax. You have not paid at all something extra for breakfast, absolutely not! The room's cost had already been paid to Expedia and breakfast was included in it.!!!I'm sure that if you had let us know your disappointment immediately, you certainly wouldn't have lost 130,00 because we would have been able to find another solution. I am very sorry that you were not completely satisfied, and yes that's true that my collegue could ask the reason of your earlier departure... from our side we will try to do better the next time. Best regardsBarbara
5 out of 5
by A verified traveller

Posted 15 Aug. 2023 on Expedia
Great hospitality and food, lovely traditional environment in stunning countryside.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Jun. 2023 on Expedia
5 out of 5
by A verified traveller

Posted 17 Oct. 2019 on Expedia
Loved this place, beautiful setting. Thierry the host although we arrived quite late, Met us, welcomed us with kindness and grace. The bed was extremely comfortable, the grounds and gardens were beautiful. Barbara made us a delicious spread for breakfast and was also extremely kind. Wish we could have stayed longer but we will be back
5 out of 5
by A verified traveller

Una deliziosa cornice rustica

Posted 7 Oct. 2024 on Hotels
Location rustica e suggestiva .. mi è mancata la tv!
4 out of 5
by A verified traveller

Wunderschön gepflegtes Grundstück

Posted 2 Sep. 2024 on Hotels
Wunderschöne Aussicht, toller Service von Julia beim leckeren Frühstück, großes Grundstück mit tollen süßen Ecken. Leider war es nur unglaublich warm im Zimmer.
5 out of 5
by A verified traveller

Posted 25 Aug. 2024 on Expedia
immer wieder ;)
4 out of 5
by A verified traveller

Posted 22 May 2024 on Expedia
Zeer goed en vriendelijk
5 out of 5
by A verified traveller

Posted 13 May 2024 on Expedia
Wunderbar gelegen, schöne Aussicht und gutes Essen. Die Zimmer sind rustikal haben aber ihren Charme.