Hotel Felsenhof

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Felsenhof

Exterior
Front of property
Family Apartment (Blømster) | Room amenity
Family Apartment, Annex Building (Theresia II - Haus Theresia)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
The price is AU$569
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542
  • Snow Space Salzburg
    13 min walk
  • Space Jet 1 Ski Lift
    19 min walk
  • Amade Spa
    2 min drive

Room options

Apartment, Balcony (Mosermandl)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Suite (Dachstein)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Single Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Family Room (Blømster)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment (Blømster)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Apartment, Annex Building (Theresia II - Haus Theresia)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds, 1 Single Bed and 1 Double Sofa Bed

Family Apartment, Annex Building (Theresia I - Haus Theresia)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

Family Apartment, Balcony, Annex Building (Apartment 1 - Haus Antonia)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Double Room (Dachstein)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Apartment, Balcony, Annex Building (Apartment 2 - Haus Antonia)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Double Room (Hygge)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Gallery Room (Dachstein)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Apartment, Balcony (Grießenkar)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Flachau

An all-inclusive stay in Flachau awaits you at Hotel Felsenhof. Within a 20-minute stroll, you'll find Snow Space Salzburg and Space Jet 1 Ski Lift. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Feel Well Bereich can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of a free ski shuttle. .Places within a 30-minute walk of this 4-property class Flachau hotel include Amade Spa and Achter Jet Ski Lift.

What's nearby

  • Space Jet 1 Ski Lift - 19 min walk
  • Amade Spa - 2 min drive
  • Achter Jet Ski Lift - 4 min drive
  • Rote 8'er - 5 min drive
  • Star Jet 1 Ski Lift - 6 min drive

Getting around

  • Altenmarkt im Pongau Station - 5 min drive
  • Salzburg (SZG-W.A. Mozart) - 42 min drive

Restaurants

  • ‪Dampfkessel Restaurant & Bar - ‬4 min drive
  • ‪Jagdhof - ‬3 min drive
  • ‪Herzerlalm - ‬6 min drive
  • ‪Pizzeria Pinocchio - ‬3 min drive
  • ‪Paularei - ‬3 min drive

About this property

Hotel Felsenhof

Family-friendly ski hotel with a full-service spa
Hotel Felsenhof is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Felsenhof helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. This all-inclusive hotel also offers a children's pool, a complimentary children's club and a sauna.

This 4-star Flachau hotel is smoke free.

  • 52 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Felsenhof offers 52 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include dressing gowns, complimentary toiletries, hairdryers and children's dressing gowns. This Flachau hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Well Bereich. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Languages

Danish, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 7 April and 29 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 2.6 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Felsenhof
Felsenhof Flachau
Felsenhof Hotel
Felsenhof Hotel Flachau
Hotel Felsenhof Flachau
Hotel Felsenhof
Hotel Felsenhof Hotel
Hotel Felsenhof Flachau
Hotel Felsenhof Hotel Flachau

Frequently asked questions

What is the cancellation policy at Hotel Felsenhof?

Hotel Felsenhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Felsenhof?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Felsenhof on 6 Dec 2024 start from AU$560.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Felsenhof?

The closest beach to Hotel Felsenhof is Ramsau Beach (18.7 km).

Is there a spa on site at Hotel Felsenhof?

Yep, Feel Well Bereich is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Felsenhof have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Hotel Felsenhof?

Hotel Felsenhof features a full-service spa, an outdoor pool and an indoor pool.

What makes Hotel Felsenhof a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Felsenhof.

Is Hotel Felsenhof family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby monitors and baby baths in the guestrooms, it's no surprise that Hotel Felsenhof is a hit with families.

Does Hotel Felsenhof serve breakfast?

Yeah, free buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Felsenhof?

No, Hotel Felsenhof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Felsenhof?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Felsenhof?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Hotel Felsenhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 30 reviews" "
Rating 8 - Good. 15 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service
Flies all over the food. Disgusting.
There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.
Flies all over uncovered meats and cheeses
Flies near the desserts
Flies on plates
Stayed 3 nights in Jun 2022

8/10 Good

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel, Good Food!
Stayed 7 nights in Sep 2018

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, great breakfast and great staff!
Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.

8/10 Good

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.
Stayed 7 nights in Feb 2020

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint familiehotel til skiferien
Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.
Stayed 7 nights in Feb 2020

8/10 Good

Carsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder
Stayed 2 nights in Jan 2020

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities
Fint familihotel
Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.
Stayed 3 nights in Jul 2019

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon!
Jättefint hotell med kanonmat. Buss går utanför hotellet till skidbacken och tar fem minuter.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Sauna war zu offen, zu viel Einsicht in Dusche und Sauna.
Stayed 3 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt tilfreds
Super godt hotel. Dejlig mad og meget god betjening.
Stayed 4 nights in Feb 2019

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lækkert ski og spa hotel
Super lækkert ski og spa hotel til den perfekte ferie med god og varieret mad. Stor morgenbuffet.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiurlaub in Familie
Tolles Hotel mit sehr gutem Service!
Stayed 7 nights in Feb 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

keren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2018

8/10 Good

Kristine, Denmark

Liked: Cleanliness, staff & service, room comfort
Familevenligt, rent og super idyllisk beliggenhed
Skønt ophold - tæt på mange gode familie aktiviteter som riverrafting og High-rope-klatring! Hotellet er rent og pænt. Maden er udemærket. Buffeten (morgen, aften og eftermiddag) er ikke så spændende og kunne trænge til lidt nytænkning og opgradering! Den serverede mad er klart bedre. Børnene var glade for at bade i poolen samt i den nærliggende badesø
Stayed 3 nights in Jul 2018

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse Hotel mit vielen Angeboten für Kinder
Klasse für einen Winterurlaub mit Kindern. Kleiner Hang direkt neben dem Hotel, Skigebiet Flachau nur 5 Minuten Fahrt entfernt, Bus-Service zum Rodeln. Kinderbetreuung haben wir nicht genutzt, aber mit Babylounge inkl. Küche, Kaufmannsladen, Bällebad etc., Indoor-Rutsche, kleiner Kletterwand, Tischtennis-Platte, Schwimmbad, Familiensauna, Kinder-Kino und ausleihbaren Spielen war genug geboten für unseren 3-jährigen. Top ist der Spielraum direkt neben dem Restaurant-Bereich - sobald unser Kleiner gegessen hatte war er verschwunden. Essen und Auswahl sind ebenfalls klasse, auch für Veganer ist etwas dabei und auf Unverträglichkeiten wird Rücksicht genommen.
Stayed 4 nights in Mar 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rund um toller aufenthalt!

4/10 Poor

Verified traveller

Disliked: Room comfort
Apartment im Haus Theresia, Bad aus den 70igern und vergilbte Vorhänge. Keine 4 Sterne, Haupthaus wirkt moderner. Sehr kleiner Innenpool.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Essen und Personal top. Das Zimmer im Nebengebäude leider extrem hellhörig.
Stayed 1 night in Oct 2017

8/10 Good

Line Frei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pæn og stor lejlighed. God morgenmad. Aftensmadsbuffet var lidt kedelig.
Stayed 1 night in Jul 2017