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c-hotels Joy

4.0 star property
Hotel with a 24-hour front desk, steps from Historic Centre of Florence

Photo gallery for c-hotels Joy

Aerial view
Interior
Aerial view
Dependance Via Alamanni 21 Matrimoniale
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is AU$184
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Piazza di Santa Maria Novella
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Minibar, in-room safe, desk, soundproofing

c-hotels Ambasciatori

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, (1001)
The price is AU$216
for 1 room
includes taxes & fees
19 Mar - 20 Mar
c-hotels Ambasciatori

About the area

Florence

C-hotels Joy puts you in the heart of Florence, steps from Historic Centre of Florence and within a 10-minute stroll of Basilica of Santa Maria Novella. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10 AM. .Within a 15-minute walk of this 4-property class Santa Maria Novella hotel, attractions include Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.5 km
  • Piazza di Santa Maria Novella - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 13 min walk - 1.1 km
  • Uffizi Gallery - 18 min walk - 1.5 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬2 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk

About this property

c-hotels Joy

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

What is the cancellation policy at c-hotels Joy?

C-hotels Joy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at c-hotels Joy?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at c-hotels Joy on 9 Mar 2025 start from AU$160.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes c-hotels Joy a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at c-hotels Joy.

Are there hot tubs in the rooms at c-hotels Joy?

No, but there are deep-soaking baths in the guestrooms.

Does c-hotels Joy serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at c-hotels Joy?

No, c-hotels Joy does not offer an airport shuttle service.

What time are check-in & check-out at c-hotels Joy?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at c-hotels Joy?

No, pets are not allowed.

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Silvio

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Delicious buffet breakfast. Very close to train and tram. Great selection of restaurants nearby. Sights all walkable distance.
Stayed 1 night in Nov 2024

8/10 Good

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We were impressed by some perks in our room that we didn’t expect. The staff at the front desk and at the bar were all very friendly. Most especially the one attending to us at the bar. The room for 3 people was so nice and we loved they layout. I highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

ola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful oasis in Firenze
Excellent choice a stone's throw from the train station and the tram to the airport. The area looks busy, but the hotel offers a relaxing and welcoming accommodations, very modern, clean, with excellent staff at the front desk (best team I encountered in my last 10-12 travels) Very professional, perfect english. The "library" with coffee/tea/juices/cakes is a very nice touch. Would happily stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Peter John T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are very welcoming. Room was clean. The hotel location was very convenient. Will come back on our next trip to Firenze.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Nisha

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolas

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Convenient Location
A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Stayed 2 nights in Oct 2024

10/10 Excellent

Khushbu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhoneil, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible area and nice staff. The room was a bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around 13:00; room was ready. Got an upgrade in a larger room on the ground floor by reception as the hotel was full. Welcoming staff. Comfy bed, quality linen. One problem detected around midnight was the A/C was not working. We contacted the reception and they verified it without any luck. Hotel full, couldn’t relocate us. They proposed to leave the window opened and plugged in a mosquito repellent as window was left opened. Happy , our stay was for only 1 night. But overall the place was great.
Stayed 1 night in Oct 2024

8/10 Good

Nicole, Chandler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough space
Our stay was a good experience, big trouble were room dimensions (much smaller than stated in the web site), it forced us to open and close our baggage many times, there was not enough room to have an open baggage and circulate in the room. Another problem: there was no space in the closet for the clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Pakasit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024

2/10 Terrible

Philippe

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Don't make the same mistake we did
Terrible one night stay at this hotel in September. It is definitely not a 4 star, do not waste your money. Our AC did not work the entire night, we were basically in a hot box and got no sleep. We were up past midnight dealing with the front desk, trying to get a refund so we could book somewhere else but they said they weren't authorized because the hotel manager was away on vacation. I emailed the hotel manager the following week to express our disappointment with our stay and she responded by gaslighting me and telling me there was no problem and the AC had been fixed earlier that evening. So ridiculous.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024