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Homewood Suites by Hilton Fort Collins

3.0 star property
Family-friendly hotel with free breakfast and 24-hour fitness centre

Photo gallery for Homewood Suites by Hilton Fort Collins

Terrace/patio
Free daily buffet breakfast
Indoor pool
Exterior
Studio Suite, 1 Queen Bed, Non Smoking | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Hot tub
  • Gym
  • Pet-friendly
The current price is AU$197
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
1521 Oakridge Drive, Fort Collins, CO, 80525
  • Horsetooth Mountain Open Space
    ‪17 min walk‬
  • Fossil Creek Park
    ‪3 min drive‬
  • Collindale Golf Course
    ‪4 min drive‬
  • Fort Collins, CO (FNL-Fort Collins-Loveland Municipal)
    ‪15 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 86 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 86 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Fort Collins

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1003)
The price is AU$205
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Home2 Suites by Hilton Fort Collins

About the area

Fort Collins

A family-friendly stay in Fort Collins awaits you at Homewood Suites by Hilton Fort Collins. You'll be within a 20-minute walk of Horsetooth Mountain Open Space and 2.2 km (1.4 mi) from Fossil Creek Park. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .In the area of this 3-property class Fort Collins hotel, you'll find Colorado State University.

What's nearby

  • Foothills Mall - 6 min drive
  • Colorado State University - 7 min drive
  • Edora Pool Ice Center - 8 min drive
  • UCHealth Poudre Valley Hospital - 8 min drive
  • Old Town Square - 11 min drive

Getting around

  • Denver International Airport (DEN) - 63 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Jason's Deli - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive
  • ‪Old Chicago - ‬15 min walk
  • ‪Red Robin - ‬16 min walk

About this property

Homewood Suites by Hilton Fort Collins

Family-friendly hotel with free breakfast and 24-hour fitness centre
Homewood Suites by Hilton Fort Collins offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1288 square feet (116 square metres) and includes conference space. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Homewood Suites by Hilton Fort Collins. Self parking is free. You'll have access to the health club at a partner property.

This 3-star Fort Collins hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1288 sq ft of conference space
  • 116 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Homewood Suites by Hilton Fort Collins offers 99 accommodations with MP3 docking stations and coffee/tea makers. This accommodation is furnished with queen sofa beds. Televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Foosball table
  • Games
  • Indoor pool
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,288 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to February 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fort Collins Homewood Suites
Hilton Homewood Suites Fort Collins
Homewood Suites Fort Collins
Homewood Suites Hilton Fort Collins
Homewood Suites Hilton Hotel Fort Collins
Homewood Fort Collins
Homewood Suites By Hilton Fort Collins Hotel Fort Collins
Homewood Suites Hilton Fort Collins Hotel
Homewood Suites Fort Collins
Fort Collins Homewood Suites
Homewood Fort Collins
Homewood Suites by Hilton Fort Collins Hotel
Homewood Suites by Hilton Fort Collins Fort Collins
Homewood Suites by Hilton Fort Collins Hotel Fort Collins

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Fort Collins?

Homewood Suites by Hilton Fort Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Fort Collins?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Fort Collins on 1 Mar 2025 start from AU$196.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Fort Collins?

Yep, Homewood Suites by Hilton Fort Collins has a free self car park and free RV/bus/truck parking.

Does Homewood Suites by Hilton Fort Collins have a pool?

Homewood Suites by Hilton Fort Collins has an indoor pool. The pool is open 6 AM to 10:00 PM. The swimming pool will be unavailable from January 22 2025 to February 28 2025 (dates subject to change).

Is Homewood Suites by Hilton Fort Collins family-friendly?

You bet! With amenities such as an arcade and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Fort Collins is a hit with families.

Does Homewood Suites by Hilton Fort Collins serve breakfast?

Yep, complimentary buffet brekkie is served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Fort Collins?

No, Homewood Suites by Hilton Fort Collins does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Fort Collins?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Homewood Suites by Hilton Fort Collins?

Cats and dogs are welcome at Homewood Suites by Hilton Fort Collins, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Homewood Suites by Hilton Fort Collins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 806 reviews
Rating 8 - Good. 182 out of 806 reviews
Rating 6 - Okay. 61 out of 806 reviews
Rating 4 - Poor. 37 out of 806 reviews
Rating 2 - Terrible. 24 out of 806 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very comfortable! Amazing breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Geneva

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really understanding and accommodating for our big sports group that traveled up from Denver! The courtyard and basketball court were a perfect outdoor area for us in the afternoon and we were able to use the lobby to socialize after games in the evening. Breakfast was decent - my husband went down at the end of breakfast hours and the staff happily helped him get a plate before everything was put away. The room descriptions say "full kitchen" but there's no oven (only a stove top) - we had bought pizza rolls to cook but we brought up our air fryer so that wasnt a huge deal.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, big enough but needs new pillows
Great place, easy and accessible. Need new pillows.
Stayed 2 nights in Oct 2024

4/10 Poor

Cale

Travelled with family
Disliked: Staff & service
When arrived the staff was very unfriendly already pre paid for room and they told me I had not and they have no control what third parties (Expedia) charges. When we arrived in the room it was not cleaned very well. Hair all over the floor in the bathroom, tub had stains all in it, trash on the floor. There was no bedding for the sofa bed either.. During the night the people above us were walking back and fourth all night and you could hear them plain as day all night long. We would have left but it was non refundable. When we asked them to come clean our room the next day they just brought us cleaned towels and did not clean the room. Will not be staying here again.
Stayed 3 nights in Oct 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfy. It was a little noisy. Who ever was on the floor above us was heavy footed! The location was great and the breakfast buffet was very good!
Stayed 2 nights in Oct 2024

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and available Breakfast was delicious and choices were better than most nice hotels with healthy choices each day
Stayed 3 nights in Sep 2024

8/10 Good

William, Geneseo

Travelled with group
Liked: Cleanliness, amenities
No safe in rooms. Air conditioning poor.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great home base for our travels in the Fort Collins area. Delicious full breakfast and friendly staff made our stay very comfortable!
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, the room was clean, the facilities were good, did not have breakfast but that was my choice, booking out was so easy no problems from start to finish
Stayed 1 night in Sep 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for what we needed it for, the only complaint I have is that when we got into our room, the window was broken, and there was some kind of air conditioning unit with the tube piping in the air. I wasn’t real comfortable with that.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cannot recommend
Hotel staff a very nice. Lobby is clean & welcoming. Bed was comfortable. Room was spacious and clean but had damages. Refrigerator light was busted and falling down, stove burner was broken and disconnected. Flooring in the bathroom grout was breaking out & chunks on the floor. Shower took 5 + minutes to get warm. And some of the wash cloths smelled like they sat in the wash over night. Cannot say I would recommend, as there are other hotels in the immediate vicinity, that we have stayed at, with the same price point & amenities . Hate to think this is a ‘specific room’ they reserve for bookings thru travel sites.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Room was not ready and still marked “dirty” at check-in. It took them about 20min to send the housekeeping supervisor up to see if the room was ready. Room is older and worn. Bathroom tub was so worn that rust was showing. Could hear the shower and toilet flush loudly above us. This room was definitely not worth the price.
Stayed 1 night in Aug 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Only issue was the tub/shower did not drain. By the time the water got warm we werestanding
Stayed 2 nights in Aug 2024

2/10 Terrible

Kirsten

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Leanne, GOLDEN

Disliked: Staff & service, property conditions & facilities
The air conditioner unit was broken in the unit. The hotel put in a mobile unit and duct taped it with a large hose to the window to receive exterior air. Our room was a suite because we needed a fold out bed, and the mobile unit was in the living room area only. The bedroom did not have air, only a ceiling fan which was off-kilter causing the pull chains to clang against the light globes cause significant noise. We asked to change rooms and were told we could not because we had booked through a third party. We asked for a discount and were told the same thing. Furthermore, the room did not have sheets or pillows for the fold out bed. Unacceptable all around. This room should have never been available for occupancy. I'm a Hilton Honors member and was shocked by the response and lack of accommodation.
Stayed 1 night in Jul 2024

2/10 Terrible

Janis

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I found the hotel lacking. The hot tub was not working, my television only had 2 channels, the bottom of the shower doors were moldy (black) and there was a used hand towel with makeup on it.
Stayed 3 nights in Jul 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was marginal. It felt dirty and the furniture was old/damaged.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks so good in the pictures, but when you got there it isn't anything like what the picture show. Light fixtures are falling from the ceiling they didn't have enough towels for all the people staying there it was inconvenient for them to get you more towels they ran out of shampoo, the grounds were not kept very well, there was Weeds all over the place. All the outside equipment was dated and looked like it had been there for 20 years. We left a day early because there were little black bugs coming out of the air conditioning closet.
Stayed 3 nights in Jun 2024

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and functional rooms. Room starting to show some wear and tear
Stayed 1 night in Jun 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
It had lots of room for our family of 7!
Stayed 1 night in Jun 2024