Ratings based on 16 Verified Reviews

Real reviews from guests who’ve stayed
4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Perfect Stay

Posted 15 Nov. 2024 on HomeAway
Very easy booking and communication, check-in was very simple. This is a great location just before the bridge to Sanibel. A very nice view off of the balcony. The condo had everything we needed for a very comfortable stay!
4 out of 5
by A verified traveller

5 star property. 1 star check in.

Posted 7 Aug. 2024 on HomeAway
Beautiful property that worked well for our family. The only problem was the check in. We were given the wrong code and had to wait outside our room for over an hour. It’s definitely not fun waiting in a hallway with a hot and tired toddler.
Comment from Hotel Management
25 Aug. 2024 by VrboOwner, Hotel Management
Hi, Amanda, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for the inordinate wait times you experienced upon arrival and for the frustration caused by the incorrect access information provided. This has since been updated internally and should not pose further issues. We truly hope we can host you for a more comfortable stay in the future, thank you.
5 out of 5
by A verified traveller

Best girls trip ever!

Posted 23 Jun. 2024 on HomeAway
It was amazing! Loved being on the 9th floor. The pool was super. The rooms were really great and very clean. The extra blankets, towels and pillows were appreciated. We enjoyed our vacation immensely. Thank you Dorene Dostal
3 out of 5
by A verified traveller

Sanibel is beautiful and a favourite place. The appartment was fine but managed extremely poorly.

Posted 27 May 2024 on HomeAway
I have never had call to write a negative review on a property rental via VRBO. However, our recent stay at a property in Sanibel (Florida) managed by Vacasa was a disappointment and their customer service is abysmal. We had several concerns which were reported whilst we were there. Apart from what turned out to be minor issues like a milk stained glass put away in the cupboard and torn furniture, our main issues were that the property did not lock. It was an electronic lock with a key code. We had to risk it and leave the property unlocked so that we were able to go out but it obviously left us feeling concerned, there were key cards for the pool and they did not work, other guest let us in and master bathroom was virtually unlit with only one light working out of 8. The sink/mirror and shower were in complete darkness. I have been corresponding with Vacasa and so far the same person hasn't replied. I have now responded ot 8 different people and they ignore all my concerns except the bathroom light where they continually tell me where the light switch was and to lie to say that the lights are working. It was just a simple single on/off switch. After they told me that the lights were checked before we arrived and after and they are working perfectly I told them that was untrue and that I have photos; requesting an email address so that I could send proof of only one light bulb illuminating. The response was I should have sent th whilst I was there. Will never rent with VACASA
Comment from Hotel Management
27 Jul. 2024 by VrboOwner, Hotel Management
Paula, thank you for being our guest and taking the time to share your experience. We are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the unclean glass in the cupboard and any tears in the furniture. Our local team assured us that the lights in the primary bathroom and the smart lock were in good working order and we regret any problems you encountered. We always want our guests to enjoy relaxing and stress-free getaways and we're sorry your experience didn't reflect this. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
4 out of 5
by A verified traveller

Peaceful Vacation

Posted 9 Apr. 2024 on HomeAway
Great property and location, close to many restaurants and bars with just a short drive.
5 out of 5
by A verified traveller from St. Paul, MN

Winter getaway 2024

Posted 9 Mar. 2024 on HomeAway
Lovely location. Beautiful condo. Our second time in this building and we will be back.
5 out of 5
by A verified traveller

Condo with beautiful sunset views

Posted 4 Oct. 2023 on HomeAway
Great Condo in a great area- the listing needs updated with storm related pool closures, but we’ve been coming here for a few years and can’t wait to come back!
5 out of 5
by A verified traveller

Property will be nice after fully restored

Posted 10 Aug. 2023 on HomeAway
Property still going through hurricane recovery. Three power outages, one lasting 5 hours. Elevator will stop running intermittently which can be a terrible thing from the 9th floor. The elevator will also take you to several floors before taking you to your desired floor. The TV is in and out due to slow wifi connection. The beach area smells, likely due to hurricane. The repairs are noisy, but necessary. Pool not ready yet either. Area is great though and building should be back to normal in a while.
Comment from Hotel Management
26 Aug. 2023 by VrboOwner, Hotel Management
Hi Kim, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
4 out of 5
by A verified traveller

Beautiful and relaxing

Posted 11 Jun. 2023 on HomeAway
We loved our stay! We had a couple small issues but they were immediately resolved. The condo is beautiful with comfy furniture. Nice location. Very quiet and relaxing. Exactly what we needed!
5 out of 5
by A verified traveller

Lovely stay

Posted 29 May 2023 on HomeAway
Everything was as expected, very nice apartment.