4/10 Poor
Tameka
Business traveller
24 Aug 2024
Disliked: Cleanliness, staff & service, amenities
I was highly disappointed with my stay. Isaiah and the young lady from room service were friendly and provided good service. However, when I arrived in my room it as very dated and opposite of the impression from the pictures online and the gorgeous lobby area. The next morning when I got up to check out, I pull the shower curtain back and notice there was water in the tub. And after getting dressed to check out, I called the front desk to ask if someone could help me carry my luggage downstairs. I was told they don't do that. I asked can someone just bring me a luggage cart, the woman who answered the phone said we don't typically do that. I will never stay here again. The only reason I gave them two stars was because of the area it was in and staff I mentioned earlier.
Tameka
Stayed 1 night in Aug 2024