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Heartland Hotel Glacier Country

3.5 star property
Eco-certified hotel with restaurant and bar/lounge

Photo gallery for Heartland Hotel Glacier Country

Free WiFi, bed sheets
Daily cooked-to-order breakfast for a fee
Property grounds
Bar (on property)
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Parking included
  • Laundry
The current price is AU$309
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
39-45 Main Road, Fox Glacier, 7886
  • Fox Glacier Glow Worm Forest
    ‪2 min walk‬
  • Fox Glacier
  • Lake Matheson
    ‪6 min drive‬
  • Mount Cook (MON)
    ‪386 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

Highlights

Fridge
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room King

Free WiFi, bed sheets

Standard Room King

Highlights

Fridge
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

Highlights

Heating
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room Queen

Free WiFi, bed sheets

Standard Room Queen

Highlights

Fridge
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

Highlights

Fridge
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Interconnecting Room 1 Queen + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Queen + 2 Singles

Highlights

Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Room 1 Double + 2 Singles

Free WiFi, bed sheets

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Rooms With One Queen And Two Single Beds

Free WiFi, bed sheets

Connecting Rooms With One Queen And Two Single Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Heartland Hotel Fox Glacier

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
3.7 out of 5, Good, (166)
The price is AU$321
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Heartland Hotel Fox Glacier

About the area

Fox Glacier

At Heartland Hotel Glacier Country you'll be within steps of Te Wahipounamu and Fox Glacier Glow Worm Forest. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Sir William Fox, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. .Attractions in proximity to this 3.5-property class Fox Glacier hotel include Aoraki / Mount Cook and Mount Cook National Park.

What's nearby

  • Fox Glacier Glow Worm Forest - 2 min walk
  • Lake Matheson - 6 min drive
  • Westcoast Wildlife Centre - 17 min drive
  • Glacier Hot Pools - 18 min drive
  • Waiho Hot Tubs - 18 min drive

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬1 min walk
  • ‪Betsey Jane Eatery & Bar - ‬5 min walk
  • ‪White Pub Cafe and Bar - ‬1 min walk
  • ‪Cafe Neve - ‬1 min walk

About this property

Heartland Hotel Glacier Country

Eco-certified hotel with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Heartland Hotel Glacier Country also features tour/ticket assistance and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fox Glacier hotel.

  • 51 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Satellite televisions are provided.

Bathrooms include a shower. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NZD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir William Fox

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier

Frequently asked questions

What is the cancellation policy at Heartland Hotel Glacier Country?

Heartland Hotel Glacier Country offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland Hotel Glacier Country?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Glacier Country on 23 Mar 2025 start from AU$309.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland Hotel Glacier Country?

Yep, Heartland Hotel Glacier Country has a free self car park.

Are there any beaches close to Heartland Hotel Glacier Country?

The closest beach to Heartland Hotel Glacier Country is Gillespies Beach (16.8 km).

Does Heartland Hotel Glacier Country serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Heartland Hotel Glacier Country?

No, Heartland Hotel Glacier Country does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Glacier Country?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Heartland Hotel Glacier Country?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Glacier Country?

No, pets are not allowed.

Heartland Hotel Glacier Country Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 137 reviews
Rating 8 - Good. 45 out of 137 reviews
Rating 6 - Okay. 43 out of 137 reviews
Rating 4 - Poor. 17 out of 137 reviews
Rating 2 - Terrible. 9 out of 137 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Felicity

Travelled with partner
Disliked: Staff & service
Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot
Stayed 2 nights in Mar 2024

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Antoinette

Travelled with partner
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Graeme

Stayed 1 night in Jan 2024

8/10 Good

Majdi

Liked: Room comfort
A Rustic Retreat in the Footsteps of Giants
The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and welcoming
Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service! Good location!
Stayed 1 night in Dec 2019

10/10 Excellent

Mina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating
Good
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were placed in a building and room that was not represented in your photos It is across the street from their building which is now closed for the season Our room was inferior to what was represented and more costly than most in NZ
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to visit ,too bad our helicopter was cancelled due to weather conditions ,however we used that time to explore by running at Te Weheka walkway and Lake Matheson.
Stayed 1 night in Mar 2019

8/10 Good

Yee Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean hotel on main street
Since there are not many hotels in Fox so can't compare much. However Heartland Hotel Glacier Country is a choice for you which won't be disappointed. It's located on the main street which easily find restaurant, groceries store, postbox, tour company nearby. I know Fox is small but location is particularly important in winter or snowy rainy day. Room is a bit small but clean. Reception is professional and friendly.
Stayed 1 night in Feb 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It needed an air conditioning unit as opening the windows was noisy from the road.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were great. Very small room spaces. King bed, but little open space in room. Modern bath but very narrow, suitable for one person, barely. OK as a staging are but I wouldn't want to spend much time in the room. We had the misfortune to be there when a large entourage of tourists all but took over the hotel. Very noisy.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to viewing the glaciers. Our room was clean and fresh
Stayed 4 nights in Feb 2019

10/10 Excellent

William W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Had everything we need
Stayed 1 night in Feb 2019