Ratings based on 643 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 28 Aug. 2024 on Expedia
Out of the way and in desperate need of upgrades. This hotel was probably great in the 90’s but failed to keep up with current hospitality trends.
Comment from Hotel Management
2 Sep. 2024 by Marco Desiderio - Supervisor de Hospedagem, Hotel Management
Dear Yanick,Thank you for sharing your thoughts with us. We apologize that you found the hotel to be lacking in certain aspects. We are actively working on updates and improvements.Your feedback is valuable as it helps us focus on areas that need attention. We hope to have the opportunity to provide a better experience for you in the future.Thank you again for your input.Kind Regards,Marco DesiderioGuest Services Supervisor
4 out of 5
by A verified traveller

We had a good stay

Posted 16 Aug. 2024 on Hotels
The hotel looks new and beautiful, but the location is isolated and there is nothing around, you wouldn’t be able to go out for a walk or buy something to eat, even to go to the Iguaçu national park it’s a 20 minute ride, if you are driving, might be a good option, but if you need to use Uber or taxi like we did, there might be better options. The staff is courteous and the room condition is Ok, the bathroom has no fan so we saw some mold formation, somehow inevitable I guess
Comment from Hotel Management
24 Aug. 2024 by Marco Desiderio - Supervisor de Hospedagem, Hotel Management
Dear Marcelo,Thank you for your feedback. We’re delighted to hear that you found our hotel new and beautiful, and that our staff provided courteous service.We understand your concerns about the location and accessibility. I’m pleased to inform that a new route is under construction, which will improve access to our hotel and make travel to local attractions more convenient.Regarding the bathroom, we appreciate your comments and are currently working on solutions to improve ventilation and prevent mold. Your feedback helps us enhance our facilities and guest experience.Thank you once again for your insights. We hope to welcome you back soon and provide an even better stay.Kind Regards,Marco DesiderioGuest Services Supervisor
4 out of 5
by A verified traveller

Posted 22 Jun. 2024 on Expedia
Comfy room, great breakfast!
Comment from Hotel Management
29 Jun. 2024 by Marco Desiderio - Supervisor de Hospedagem, Hotel Management
Dear Axara,Thank you for sharing your feedback with us! We're pleased that you enjoyed your stay with us. Your comfort and satisfaction are our top priorities. We look forward to welcoming you back soon!Kind Regards,Marco DesiderioGuest Services Supervisor
5 out of 5
by A verified traveller

Posted 20 Jun. 2024 on Expedia
Close to all major attractions near the falls. Overall nice place, good staff and they were accommodating. A little off the beaten path but it was quiet. Breakfast was wonderful - the whole family had something to eat as there were many options. Pleasant stay overall.
Comment from Hotel Management
29 Jun. 2024 by Marco Desiderio - Supervisor de Hospedagem, Hotel Management
Dear Tatyana,Thank you for your valuable feedback! We're delighted to hear that you had a pleasant stay with us. Ensuring your comfort and satisfaction is our utmost priority, and we can't wait to have you with us again soon!Kind Regards,Marco DesiderioGuest Services Manager
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 May 2024 on Expedia
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 4 Mar. 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18 Feb. 2024 on Hotels
4 out of 5
by A verified traveller

Posted 14 Feb. 2024 on Expedia
This hotel is a little far, but it is a good one; rooms were clean and swimming pool was fun. We had a comfortable stay; breakfast and dinner had a good variety of food and drinks. I wish the menu would be a little different for breakfast and dinner
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 11 Dec. 2023 on Expedia
4 out of 5
by A verified traveller

Posted 11 Dec. 2023 on Expedia
Pool and hot tub were great