6/10 Okay
Richard
12 Oct 2024
Liked: Room comfort
Check in was horrendous didn’t get to our room until 5 pm even thought checkin was 4 and we were there at 3:45 were told checkin is at 4 so we waited in the lobby with about 30 other people that came in after 4. Got a room at 5.
Charged me $225 for a small pet 18 pound non shedding dog. When I ask what the extra 45 was used for the cleaning people indicated that if the animal had damaged anything of left a mess it was extra work for them. Otherwise nothing special. Perhaps a better way to do this would be to take a pet deposit and if there is no damage or mess refund it. That would be more PET FRIENDLY!
Richard
Stayed 5 nights in Oct 2024