Ratings based on 912 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 15 Dec. 2024
Perfect for an overnight layover at the airport. Very convenient to the airport (one-stop train ride) and modern tidy rooms.
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Hotels
3 minutes by S9 to Frankfort Airport. Very nice modern hotel
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 9 Oct. 2024 on Hotels
5 out of 5
by A verified traveller from Las Vegas

Posted 8 Oct. 2024 on Expedia
Arrived at the hotel after a long flight. The check-in was prolonged, only 1 person at the check-in desk however, the hotel was extremely clean with air conditioning and a very big and comfortable bed, I will def stay here again when I come to Frankfurt.
5 out of 5
by A verified traveller

Posted 6 Oct. 2024 on Expedia
The property is very nice and convenient for when you want to be near the airport. It’s very clean and the rooms are spacious. The staff is friendly and helpful. You can easily catch a cab outside if needed. The breakfast is nice but a bit expensive, it would be nice if it was included with the price of the room.
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Oct. 2024 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 4 Oct. 2024 on Expedia
3 out of 5
by A verified traveller

Solid three-star hotel, ugly no late-checkout rule

Posted 2 Oct. 2024 on Hotels
It's not bad, but the management policy is stingy. There's no late checkout even if they have plenty of room. I asked and got very bad instructions to get there. Here are better ones: Take the S8,S9 local train to the first stop in the direction of Frankfurt, which is Gateway Gardens. Purchase the ticket (cheapest one-way Eu 2.25 at time of writing) in the green booths one floor above the level of the platforms. Attention, amazingly at the Frankfurt airport there are no escalators or lifts to the train platforms. Typical German thinking: they miss the forest for the trees. Entschuldigung, but it's true. About the hotel, it's an average three-star hotel. I didn't like that I had to pay for the kitchenette that I didn't use. I despise the no late-checkout policy, which is so stingy. Other reviewers said they had problems with the air conditioning. Ditto here, except for me it was the Fall and I couldn't set the thermostat above 19 oC. I had to take a shower to warm up and to run the hair dryer. The best part was the breakfast. It had a very good assortment of cold and hot dishes, pancakes, fruits, and vegetables. It was better than at four-star restaurants in the Bilbao-San Sebastian Basque region in Spain, where I just came from. This could be a great hotel, but the management is stupid.
2 out of 5
by A verified traveller

Posted 2 Oct. 2024 on Expedia
Room had not been cleaned. Had to return to the front desk and get a different one. For whatever reason the door wouldn’t lock when we went down for dinner. Menu needed something other than Asian selections. Climate control didn’t work and we were told to open the window. Next to the airport noise.
5 out of 5
by A verified traveller from Calgary

Posted 2 Oct. 2024 on Expedia
Great