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Hilton Frankfurt Gravenbruch

5.0 star property
Luxury hotel connected to the airport in Neu-Isenburg with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Frankfurt Gravenbruch

Outdoor dining
Lobby lounge, garden views, open daily
Exterior
Presidential Suite, 1 King Bed, Lake View | Living area
Junior Suite, 1 King Bed | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
Graf zu Ysenburg und Buedingen Platz 1, Neu-Isenburg, HE, 63263
  • European Central Bank
    9 min drive
  • Frankfurt Cathedral
    10 min drive
  • Deutsche Bank Park
    12 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    20 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace, Lake View

Room, 1 King Bed, Terrace, Lake View

Room, 1 King Bed, Terrace, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed, View | Living area

Suite, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Lake View

Duplex, 1 King Bed, Lake View

Duplex, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Lake View

Presidential Suite, 1 King Bed, Lake View

Presidential Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sofitel Frankfurt Opera

Pool
Spa
Pet-friendly
Restaurant
4.7 out of 5, Exceptional, (430)
The price is AU$478
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sofitel Frankfurt Opera

About the area

Neu-Isenburg

At Hilton Frankfurt Gravenbruch, you'll be connected to the airport and 9.4 km (5.8 mi) from Schirn Art Museum. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Country Club & Spa can include hot stone massages, Swedish massages and body wraps along with access to the sauna and steam room. The restaurant, Restaurant EssTisch, serves international cuisine and is open for breakfast, brunch and dinner. Lobby Bar K-Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the free kids' club, 24-hour gym, sauna and seasonal outdoor swimming pool. 13875 square feet (1289 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Neu-Isenburg hotel include Römerberg and Staedel Museum.

What's nearby

  • Römerberg - 11 min drive - 9.6 km
  • Staedel Museum - 11 min drive - 9.6 km
  • Frankfurt Christmas Market - 12 min drive - 10.3 km
  • Deutsche Bank Park - 12 min drive - 9.2 km
  • Main Tower - 12 min drive - 10.2 km

Getting around

  • Martin-Behaim-Straße Neu-Isenburg Bus Stop - 3 min drive
  • Heusenstamm S-Bahn - 5 min drive
  • Frankfurt Airport (FRA) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Gasthaus Wildhof - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Joe's Burger - ‬4 min drive
  • ‪Peacock Lounge - ‬1 min walk

About this property

Hilton Frankfurt Gravenbruch

Luxury hotel connected to the airport in Neu-Isenburg with a full-service spa
Hilton Frankfurt Gravenbruch offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 13875 square feet (1289 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury Hilton Frankfurt Gravenbruch. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Neu-Isenburg hotel.

  • 225 guestrooms or units
  • 3 levels
  • Conference rooms
  • 13875 sq ft of conference space
  • 1289 sq. m of conference space
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Frankfurt Gravenbruch offers 225 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. 80-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Neu-Isenburg hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Country Club & Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per night; includes in/out privileges)
  • Uncovered valet parking on site (EUR 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 49 for adults and EUR 24.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar K-Lounge
  • Restaurant EssTisch

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,875 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 49 for adults and from EUR 24.50 for children
  • Uncovered self-parking fee: EUR 15 per night (in/out privileges)
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Gravenbruch Frankfurt
Gravenbruch Hotel
Hotel Gravenbruch
Hotel Gravenbruch Frankfurt
Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg
Kempinski Frankfurt Gravenbruch Neu-Isenburg
Kempinski Frankfurt Gravenbruch
Hilton Frankfurt Gravenbruch Hotel
Kempinski Hotel Frankfurt Gravenbruch
Hilton Frankfurt Gravenbruch Neu-Isenburg
Hilton Frankfurt Gravenbruch Hotel Neu-Isenburg

Frequently asked questions

What is the cancellation policy at Hilton Frankfurt Gravenbruch?

Hilton Frankfurt Gravenbruch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Frankfurt Gravenbruch?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Frankfurt Gravenbruch on 29 Nov 2024 start from AU$196.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Frankfurt Gravenbruch?

Yep, Hilton Frankfurt Gravenbruch has an uncovered self car park with in/out privileges for EUR 15 per night.

Is there a spa on site at Hilton Frankfurt Gravenbruch?

Yep, Country Club & Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hilton Frankfurt Gravenbruch have a pool?

Hilton Frankfurt Gravenbruch has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from April to December).

What luxury perks are available at Hilton Frankfurt Gravenbruch?

Hilton Frankfurt Gravenbruch features a full-service spa, a 24-hour health club and an indoor pool.

What makes Hilton Frankfurt Gravenbruch a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Frankfurt Gravenbruch.

Is Hilton Frankfurt Gravenbruch family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Hilton Frankfurt Gravenbruch is a hit with families.

Does Hilton Frankfurt Gravenbruch serve breakfast?

Yeah, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hilton Frankfurt Gravenbruch?

No, Hilton Frankfurt Gravenbruch does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Frankfurt Gravenbruch?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Frankfurt Gravenbruch?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Frankfurt Gravenbruch?

Cats and dogs are welcome at Hilton Frankfurt Gravenbruch, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hilton Frankfurt Gravenbruch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 580 reviews" "
Rating 8 - Good. 136 out of 580 reviews" "
Rating 6 - Okay. 50 out of 580 reviews" "
Rating 4 - Poor. 19 out of 580 reviews" "
Rating 2 - Terrible. 16 out of 580 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
We come here bc the spa, but was very disappointed in that regards. Retarding the staff as well they lock us out our room even that we have pre- paid in advance.
Stayed 1 night in Jul 2024

8/10 Good

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Gantulga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service at the Bar and Cigar bar or disorganized and slow.
Stayed 1 night in Apr 2024

10/10 Excellent

Zahir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 min away from the centre
Stayed 2 nights in Nov 2023

10/10 Excellent

Panicos

Travelled with group
Liked: Cleanliness, staff & service
Excellent breakfast!
Stayed 1 night in Oct 2023

10/10 Excellent

Guido

Stayed 1 night in Feb 2023

10/10 Excellent

aashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel !
This is my 5th visit to the hotel and I can’t stop coming back for more . Even though the hotel is far from the messe ( about 20 mins ) it’s really worth the effort considering the luxury and Gradeur we experience at the end of a hard days work . The champagne breakfast to start your day with the ever smiling and warm Welcoming staff just makes a perfect beginning to your day . The rooms are big and fantastic with Excellent bedding , great view , heated flooring & big French windows. Will be coming back time and again ! Thank you Team Kempinski .
Stayed 4 nights in Jan 2023

10/10 Excellent

Mehieddine, Dearborn

Stayed 1 night in Jan 2023

6/10 Okay

Kaiyue

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Problem is their laundry system sucks

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and bathroom. Very comfortable bed.

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It the woods. Quiet.
Stayed 1 night in Oct 2022

2/10 Terrible

C

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
Tired convention biased hotel with very poor service for the ordinary guest. Deluxe rooms have been upgraded but still not 'luxe'. PS €32 taxi into centre from here, else you are stranded in an hotel with only one restaurant open.
Stayed 1 night in Sep 2022

6/10 Okay

Axel

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel near Frankfurt Airport
This hotel is such a gem. Fantastic service from the moment you arrive until you leave and the rooms are always perfectly clean and super comfortable. The hotel is beautifully maintained, the pool is magnificent, and the grounds are beautiful as well. Breakfast is also next level awesome! Can’t wait to visit again
Grand Deluxe Room, Room 105
Bathroom with rain shower and double sink
Delicious welcome treats
E-bikes for guests to use
Stayed 1 night in Sep 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

6/10 Okay

Ram

Liked: Cleanliness, staff & service
Disliked: Amenities
Dining options very limited, bed was two singles put together for an upgraded room. Truly a 3 1/2 to 4 star hotel not a five-star hotel. No Kampnski quality
Stayed 1 night in Aug 2022

8/10 Good

MOHAMED

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Kristina

Stayed 1 night in Aug 2022

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Mehieddine, Dearborn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cigar lounge. Restaurant was very good. Loved the water show.
Stayed 1 night in Jul 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, staff, beautiful surroundings.
Stayed 4 nights in Jul 2022

6/10 Okay

Levon, Farmington

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We clicked in late, we’re unable to use the pool (closes at 8pm). Only one of the restaurants was open on a Saturday night. Could not sleep from cigarette smell. Went to use the pool at 8 am, they charged 20 euros per towel.
Stayed 1 night in Jul 2022

10/10 Excellent

Chin Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Shevkoplyas

Stayed 2 nights in Jun 2022