Ratings based on 98 Verified Reviews
Real reviews from guests who’ve stayed
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Jul. 2023 on Expedia
Sehr guter Preis.
Das Frühstück war etwas unter meinen Erwartungen. Aber für den Gesamtpreis war es trotzdem gut.
by A verified traveller from ashland
Posted 29 Mar. 2023 on Expedia
great breakfast and staff
by A verified traveller
Posted 9 Feb. 2023 on Expedia
by A verified traveller
Posted 17 Sep. 2020 on Hotels
by A verified traveller
careful!!!
Posted 11 Jul. 2020 on HotelsCan’t say much. Booked this hotel and payed straight away. On confirmation letter it was saying that front desk is working until 23:00 and I arrived 21:00 doors were locked and receptionist wasn’t there waited 30min and tried to call phone number which was left on the entrance doors but nobody answered to me. Random german people tried to help me but they couldn’t since nobody answered phone. Had to leave and go to another hotel. Shame to them since I was so tired after 6hour flight and had to wake up early in the morning coz I had meeting to attend. I still on the trip and can’t wait to see if they returned money I payed. By the way! On the door was left message that receptionist will come to work next day afternoon... what kind of service is that?! People be careful!!!
by A verified traveller
Posted 2 Dec. 2019 on Ebookers
I ask for baby bad and they charge me 10 Euro per day
Comment from Hotel Management
21 Dec. 2019 by Antwort der Geschäftsleitung, Hotel Management
Lieber Gast,
schade, dass wir Sie mit der Gebühr über € 10 für das Babybett verärgert haben, aber bitte haben Sie Verständnis, dass wir eine kleine Gebühr für Bereitstellung und Bettzeug berechnen müssen. Ihr L´Escala Team
by A verified traveller
Posted 25 Nov. 2019 on Expedia
Comment from Hotel Management
21 Dec. 2019 by Antwort, Hotel Management
Lieber Gast,
über die volle Punktzahl haben wir uns sehr gefreut. Ganz lieben Dank dafür. Da scheinen wir ja alles richtig gemacht zu haben. So soll es auch sein. Wir freuen uns auf ein Wiedersehen. Das ganze L´Escala Team
by A verified traveller
Posted 28 Oct. 2019 on Hotels
The hotel was clean and comfortable and as expected. The short interaction with staff was good however our room was directly above a bus stop which seemed to double as a taxi stand overnight. There was constant noise from people yelling below.
Comment from Hotel Management
7 Nov. 2019 by Geschäftsleitung, Hotel Management
Thanks for your nice Feedback. We also offer rooms on the backside, which are very silent. Next time kindly inform our reception that you want a room on the backside and you will have a silent night. Best regards Hotel L´Escala
by A verified traveller
Pleasent stay
Posted 11 Feb. 2019 on HotelsStaff really Friendly nothing ro much trouble
Comment from Hotel Management
19 Dec. 2019 by Answer , Hotel Management
Dear Joyce,
thanks a lot for your friendly comment. Hope to see you soon again. Your L´Escala team
by Anne
Clean, quiet, great service.
Posted 14 Sep. 2017 on HotelsI give the hotel a top rating for service. The front-desk staff was unfailingly helpful. I especially appreciated being able to take breakfast way past the posted hour. I had overslept due to having flown all night the day before. The staff was cleaning up the breakfast room, which I understand, but nonetheless asked me whether I wanted coffee prior to dismantling the coffee machine. A nice touch!
I will note that the internet service isn't 100%. I had to use the internet from the lobby on the evening of my arrival. But this phenomenon is one I see a lot in small hotels in Europe. Not a big surprise.
In the room, all was in order. Just what I needed after a long journey: a comfortable bed and a good shower. I was not looking for charm.
The hotel is just a tad off the beaten path in that it lacks a direct connection to downtown Frankfurt. It does, however, have a direct bus from Frankfurt Airport. That was more important for me.
There are nearby stores to supply any travel essentials that one may have forgotten to pack. Also some inexpensive but decent-looking restaurants.