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Castaways Resort and Suites

3.0 star property
Resort in Freeport with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Castaways Resort and Suites

Outdoor pool
Children's play area - outdoor
Standard Room 2 Double Beds
Daily full breakfast for a fee
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
42629 East Mall Drive, Freeport, Grand Bahama
  • Port Lucaya Marketplace
    18 min walk
  • International Bazaar
    18 min walk
  • Ruby Golf Course
    4 min drive
  • Freeport (FPO-Grand Bahama Intl.)
    4 min drive

Room options

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout curtains, iron/ironing board

Suite Room 1 king Bed + Parlor Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Freeport

Castaways Resort and Suites places you steps from Lucayan Archipelago and within a 20-minute stroll of Port Lucaya Marketplace. Highlights at this resort include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the resort's own lounge bar. 580 square feet (54 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of an area shuttle. .In the area of this 3-property class Freeport resort, you'll find Port Lucaya Marketplace.
View more Resorts in FreeportOpens in a new window

What's nearby

  • Port Lucaya Marketplace - 18 min walk
  • Cooper's Castle - 4 min drive
  • Xanadu Beach - 6 min drive
  • Lucaya Beach - 10 min drive
  • Port Lucaya Marketplace - 10 min drive

Getting around

  • Freeport (FPO-Grand Bahama Intl.) - 4 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Wendy’s - ‬8 min drive
  • ‪Burger King - ‬2 min drive

About this property

Castaways Resort and Suites

Resort in Freeport with fitness centre and 24-hour front desk
Castaways Resort and Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 580 square feet (54 square metres) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this 3-star Freeport resort.

  • 118 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Castaways Resort and Suites offers 118 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 580 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests aged under 21 years old staying between 2 March and 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Are there any beaches close to Castaways Resort and Suites?

The closest beach to Castaways Resort and Suites is Xanadu Beach (4.1 km).

Does Castaways Resort and Suites have a pool?

Castaways Resort and Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Castaways Resort and Suites a romantic place to stay?

Garden-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Castaways Resort and Suites.

Does Castaways Resort and Suites serve breakfast?

Sure does, full breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Castaways Resort and Suites?

No, Castaways Resort and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Castaways Resort and Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Castaways Resort and Suites?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Castaways Resort and Suites?

No, pets and service animals are not allowed.

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 189 reviews" "
Rating 8 - Good. 45 out of 189 reviews" "
Rating 6 - Okay. 49 out of 189 reviews" "
Rating 4 - Poor. 27 out of 189 reviews" "
Rating 2 - Terrible. 21 out of 189 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Selwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hans

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Stayed 1 night in Jul 2024

10/10 Excellent

Griselot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and staff was friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Jul 2024

10/10 Excellent

Romana

Liked: Cleanliness, amenities, property conditions & facilities
It was good... Everyone was friendly...
Stayed 1 night in Jul 2024

4/10 Poor

Maggie, Sunrise

Stayed 3 nights in Jul 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was nice.
Stayed 1 night in Jun 2024

6/10 Okay

Devaughn

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport! Friendly Bahamian staff always ready to please!

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
No check in until 3 PM after waiting at an empty desk for 10 minutes. Came back at 5 and was told to step aside for someone else that came out of nowhere. Took 20 minute for them to check in, then 20 more for me in miserable heat and no AC. Takes 6 pieces of paper and another $8 gouge for "local tax" even though already paid a LOT of fees and taxes. Tiny ants in the room. Lousy restaurant. Stay away!
Stayed 1 night in Jun 2024

4/10 Poor

Christine

Stayed 2 nights in Jun 2024

10/10 Excellent

Deandray

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Tristina

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Tristina

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Stayed 5 nights in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and employees service but the surrounding area looks a bit run down
Stayed 3 nights in Apr 2024

8/10 Good

GENINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was reasonably priced. While is may not be a five start resort, rooms were clean and comfortable. I would definitely stay there again
Stayed 2 nights in Mar 2024

8/10 Good

Walesia

Stayed 2 nights in Apr 2024

10/10 Excellent

Rico

Stayed 2 nights in Mar 2024

10/10 Excellent

Colleen, Providenciales

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 3 nights in Feb 2024