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Crowne Plaza New Orleans French Qtr - Astor

4.5 star property
Luxury New Orleans hotel in French Quarter with a fitness centre

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Outdoor pool, pool loungers
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning
The current price is AU$188
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View)

Standard Room (City View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3525)
The price is AU$249
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Wyndham New Orleans - French Quarter

About the area

New Orleans

A luxury stay in the heart of New Orleans awaits you at Crowne Plaza New Orleans French Qtr - Astor. You'll be within steps of Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. 32000 square feet (2973 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class French Quarter hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk
  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 11 min walk
  • Caesars Superdome - 16 min walk
  • National World War II Museum - 18 min walk

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury New Orleans hotel in French Quarter with a fitness centre
Crowne Plaza New Orleans French Qtr - Astor offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Orleans French Qtr - Astor?

Crowne Plaza New Orleans French Qtr - Astor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor on 17 Feb 2025 start from AU$188.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Orleans French Qtr - Astor?

Yep, Crowne Plaza New Orleans French Qtr - Astor has valet parking with in/out privileges for USD 49 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Crowne Plaza New Orleans French Qtr - Astor have a pool?

Crowne Plaza New Orleans French Qtr - Astor has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Crowne Plaza New Orleans French Qtr - Astor a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Orleans French Qtr - Astor.

Does Crowne Plaza New Orleans French Qtr - Astor serve breakfast?

Yep, cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza New Orleans French Qtr - Astor?

No, Crowne Plaza New Orleans French Qtr - Astor does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza New Orleans French Qtr - Astor?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza New Orleans French Qtr - Astor?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor?

No, only service animals are allowed.

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1539 out of 3936 reviews
Rating 8 - Good. 912 out of 3936 reviews
Rating 6 - Okay. 626 out of 3936 reviews
Rating 4 - Poor. 396 out of 3936 reviews
Rating 2 - Terrible. 463 out of 3936 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small issue getting towels on our 1st day, they were running low, but we found a couple at the pool, So we're able to take those to get ready that 1st day. after that, everything was amazing. Hotel is very clean. Staff was very friendly and attentive. Felt very safe. Close to public transit and very walkable.To almost everything you wanted to do
Stayed 3 nights in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location on Bourbon and Canal was good and it was easy to walk everywhere we wanted to go in the French Quarter. The pool was pretty basic and small, but it was fine. I would consider staying here again due to the location and room being relatively nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

DUTCH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Damond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I did not like the bathroom door had no knob. Other than that everything was fine good room location off elevator.. clean linen and towels refreshed everyday.
Stayed 4 nights in Nov 2024

10/10 Excellent

shauna

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

2/10 Terrible

mayra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I had upgraded to Alexa tower when we arrived they stated that room was not available. They never restocked on toilet paper and the toilet didn’t work. The sink had a leak.
Stayed 3 nights in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

ARREYBESEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Bourbon St and many other places.
Stayed 3 nights in Nov 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a delayed check in because my room was not ready. Hotel was clean for the most part except a wine stained carpet in our room. Amenities were nice and in a great location.
Stayed 2 nights in Oct 2024

4/10 Poor

Judith

Travelled with group
Disliked: Cleanliness, property conditions & facilities
When we were dining in your restaurant, there was a mouse running around in the dining area, also the icemaker on our floor was NOT working
Stayed 7 nights in Oct 2024

8/10 Good

Annette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived late however the check in process was pretty easy . Great location for tourist.
Stayed 1 night in Nov 2024

10/10 Excellent

Shani

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is in a prime location. Walkable to dining, bars, museums and the streetcar to escape the hussle of Bourbon St. My only gripe is that housekeeping didn’t service the room at all during our stay, so we had to go to the front desk in the evenings for toilet paper and clean linen.
Stayed 3 nights in Nov 2024

6/10 Okay

Kamilah, Alexandria

Liked: Staff & service
Its a dungeon or jail cell. Be prepared for the rooms on the lower floors of the Alexa building. With the high ceilings and 4 concrete Gray slate walls, it is dark and depressing. There is only a one foot window up in the corner. On the other hand it's incredibly quiet. You don't hear any of the noise from bourbon street, which is just steps away, but it is a dark depressing room in the alexa building. Its nothing like the picture.
Stayed 2 nights in Nov 2024

4/10 Poor

Davon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The rooms are dated. The first room I was given had a strong mold and mildew smell and water on the floor. The 2nd room was better. The ice machines don’t work. When I called to request ice, I was told I need to go to every floor until i found a working ice machine. I checked 2 floors then gave up. Ridiculous. They disable your key multiple times during your stay which becomes very inconvenient. You then have to go all the way downstairs to have them fix it. There was other people on this trip with me in other rooms and the same thing happened to them. The pool is a joke. Because of the location, it was freezing, even though it was very hot outside. If your booking this hotel for the pool, don’t waste your money.. There was other minor inconveniences, too many to list. Overall I would not recommend this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Britney

Stayed 1 night in Sep 2024

10/10 Excellent

Dimario

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Nov 2024

2/10 Terrible

Kathryne

Travelled with group
Disliked: Cleanliness, amenities
Bathroom was dirty Couldn’t get towels no matter how many times I called and asked.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nikki Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping
Stayed 3 nights in Nov 2024

4/10 Poor

Anitra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Christian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024