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La Creole Beach Hôtel & Spa

4.0 star property
Beachfront, with full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for La Creole Beach Hôtel & Spa

On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
BP 61 97190, Le Gosier, 97190
  • Pointe de la Verdure
    2 min walk
  • Casino du Gosier
    3 min walk
  • Plage de l'Anse Tabarin
    10 min walk
  • Pointe-a-Pitre (PTP-Pointe-a-Pitre Intl.)
    22 min drive

Room options

View all photos for Classic Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View (Superior)

Junior Suite, 1 King Bed, Ocean View (Superior)

Junior Suite, 1 King Bed, Ocean View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 king bed, terrace

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 king bed, terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Palm, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Palm, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 double beds, Terrace

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 double beds, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Palm, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Palm, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Le Gosier

A family-friendly stay in Le Gosier awaits you at La Creole Beach Hôtel & Spa. Within steps you'll find Pointe de la Verdure and Casino du Gosier within a short 5-minute stroll. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, La Route des Epices, serves French cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 8:30 AM. There's also the convenience of free self parking. .Near this 4-property class Le Gosier hotel, you'll find Port of Pointe-à-Pitre.

What's nearby

  • Pointe de la Verdure - 2 min walk
  • Casino du Gosier - 3 min walk
  • Island of Gosier - 3 min drive
  • Fort fleur d'épée - 8 min drive
  • Port of Pointe-à-Pitre - 9 min drive

Getting around

  • Pointe-a-Pitre (PTP-Pointe-a-Pitre Intl.) - 22 min drive

Restaurants

  • ‪Au Petit Creux - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Safari Pizza - ‬2 min walk
  • ‪Le Ti Maki - ‬9 min walk

About this property

La Creole Beach Hôtel & Spa

Beachfront, with full-service spa
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at La Creole Beach Hôtel & Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 4-star Le Gosier hotel is smoke free.

  • 211 guestrooms or units
  • 6 buildings
  • 3 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
La Creole Beach Hôtel & Spa offers 211 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a daily basis.
The on-site spa has 3 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 8:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Kaz Beach Pizza
  • La Route des Epices
  • Le Zawag

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 6 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel La Creole Beach
La Creole Beach
La Creole Beach Gosier
La Creole Beach Hôtel
La Creole Beach Hotel Guadeloupe/Le Gosier
La Creole Beach Hôtel Le Gosier
La Creole Beach Le Gosier
Creole Beach Hôtel Le Gosier
Creole Beach Hôtel
Creole Beach Le Gosier
Creole Beach
La Creole & Spa Le Gosier
La Creole Beach Hôtel & Spa Hotel
La Creole Beach Hôtel & Spa Le Gosier
La Creole Beach Hôtel & Spa Hotel Le Gosier

Frequently asked questions

What is the cancellation policy at La Creole Beach Hôtel & Spa?

La Creole Beach Hôtel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Creole Beach Hôtel & Spa?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at La Creole Beach Hôtel & Spa on 7 Oct 2024 start from AU$332.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Creole Beach Hôtel & Spa?

Yep, La Creole Beach Hôtel & Spa has a free self car park.

Are there any beaches close to La Creole Beach Hôtel & Spa?

Yep, La Creole Beach Hôtel & Spa is a short 18-minute walk from Plage de la Datcha. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at La Creole Beach Hôtel & Spa?

Yep, there is an onsite spa at La Creole Beach Hôtel & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does La Creole Beach Hôtel & Spa have a pool?

La Creole Beach Hôtel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at La Creole Beach Hôtel & Spa?

La Creole Beach Hôtel & Spa features a full-service spa, an outdoor pool and 3 restaurants.

What makes La Creole Beach Hôtel & Spa a romantic place to stay?

Beachfront dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at La Creole Beach Hôtel & Spa.

Is La Creole Beach Hôtel & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that La Creole Beach Hôtel & Spa is a hit with families.

Does La Creole Beach Hôtel & Spa serve breakfast?

Sure does, complimentary buffet brekkie is available daily from 7:00 AM to 8:30 AM.

Is there a free airport shuttle available at La Creole Beach Hôtel & Spa?

No, La Creole Beach Hôtel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at La Creole Beach Hôtel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at La Creole Beach Hôtel & Spa?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at La Creole Beach Hôtel & Spa?

No, pets are not allowed.

La Creole Beach Hôtel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 666 reviews" "
Rating 8 - Good. 268 out of 666 reviews" "
Rating 6 - Okay. 89 out of 666 reviews" "
Rating 4 - Poor. 55 out of 666 reviews" "
Rating 2 - Terrible. 31 out of 666 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheeba, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay if you are looking for a laid back beach vacation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Louis Joseph Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lois

Travelled with group
The only negative thing I thought was that it was challenging to find the room…, I checked in at about 9:30pm or so, someone took my bags to my room. I thought that they could have waited and just directed me to the room at the same time. It is a big resort.
Stayed 2 nights in May 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is overall what I was looking for in cleanliness, convenience, relaxing, and taking in some sun. Car rental is a must if you plan to venture out.
Stayed 3 nights in Apr 2024

6/10 Okay

Virginie

Travelled with partner
Liked: Cleanliness, staff & service
Friendly ish staff (depending which area, friendly overall but behind the bars). Bathroom v dated (tiles and sanitaries : bath and basin vanity), very poor AC (complained on how hot the temperature was in room so a nice electrician came and said it’s set at 24.4 degrees and that’s that!) therefore set much too high!! It made our stay difficult as it’s 32/34 degrees outside! The pool itself the one nearer to beach) seen better days ( really dirty where the liner meets the surrounding pavement), the ladder quite dodgy and a few tiles missing too. Definitely not a 4 stars, more like a 3! food buffet good and friendly staff in Reception and restaurant area.
Stayed 1 night in Apr 2024

10/10 Excellent

Monika

Travelled with family
Liked: Amenities
Wonderful and lovely place. Can certainly recommend.
Stayed 7 nights in Mar 2024

4/10 Poor

Beena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Laurent

Disliked: Staff & service
We had to wait till 530 pm to get our room after multiple attempt Staff was not considerate of the fact my son had a red eye flight before with a 17 month baby The island water distribution system as on strike ... no water for shower no water for toilet!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every moment!
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third trip to La Creole Beach hotel and we had a wonderful stay! The buffet food was terrific, the service was efficient, and the beach is always beautiful. You almost don't want to recommend this gem because what makes it great is that it is more laid back than a lot of traditional hotels in the Caribbean. You don't have to fight for a seat at the pool or beach and it really is the definition of relaxation on such a beautiful island.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for just two days after a week sailing around Guadeloupe, and had a very enjoyable time. La Creole caters mostly to French vacationers, so many of the staff had only marginal English ability.
Stayed 2 nights in Jan 2024

8/10 Good

Thomas Suzuki

Stayed 7 nights in Jan 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Dec 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Gosier - Guadeloupe
Amazing stay. Staff did warmly welcome us and provided outstanding service from bar to room services.
Swimming pool
Lovely Beach
Stayed 2 nights in Dec 2023

2/10 Terrible

Raphael, Colorado Springs

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is supposed to be a four-star resort. It hasn't been upgraded for years. The staff is unfriendly, at times rude. It's outrageously expensive compared to other hotels on the island. It has a great website, but the reality is more modest. We paid for the most expensive room and asked for a king-size bed, veranda, and ocean-view. When we got such room with no view, they moved us to one with view, but two beds. Our check in time was delayed by more than an hour for no reason. During the stay, the food quality is more like Holiday Inn than a resort. Hot tea or coffee is not available, but instead warm is as hot as it gets. Not only would I not recommend this place, I'd ask Expedia to consider removing them from your offerings as it reflects bad on your judgment.
Stayed 9 nights in Dec 2023

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Property was good, room not so much, terrible air conditioning and too many mosquitoes in the room
Stayed 6 nights in Nov 2023

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioner working, no fan no good service
Stayed 1 night in Nov 2023

10/10 Excellent

Jude Marie Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very convenient. Restaurant options are at walking distance. Casino is less than 5 minutes walk. Beautiful pool and beach. Staff were really courteous.
Stayed 4 nights in Oct 2023

4/10 Poor

LAURENT

Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Edmund

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, room amenities were adequate, food options were great
Stayed 1 night in Jun 2023

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
good overall.
Stayed 1 night in Apr 2023

6/10 Okay

Natalie

Travelled with group
Liked: Staff & service
Upon arrival, they were unable to check us into our room, so they supplied us with a free drink. We ate some food on the beach to pass the time. The food was unappetizing. When we finally accessed our room there was a water leak from the air conditioner. We asked for a room change which they didn’t want to provide us with at first, but ultimately did. We paid for 3 persons per room, but were supplied bath towels for 2 people. It was difficult trying to get extra towels. The pool had lots of children. It is very family friendly. The beach water was filled with seaweed on the day we decided to go to the beach. They cleaned the seaweed the next day, but by that time we were over the beach and decided to stay at the pool. We only found one restaurant on the property to eat. The food was delicious, however, they seem to have a roach issue, which we found out at the end of the meal. We tried to book an excursion a day in advance. Everything was either booked or not leaving because there was not enough people. The experience overall was more like a 3 star hotel
Stayed 4 nights in Apr 2023

8/10 Good

Rafael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
good overall
Hotel is good and staff is friendly. The only issue was the room cleaning service did not respect the do not disturb tag.
Stayed 7 nights in Apr 2023

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, left hotel early to find anywhere else
Guadeloupe is a beautiful place and should be on everyone's bucket list so it a shame that a hotel like La Creole exists. It is hard to know where to start with how bad this place is, but we left after only 2 days of a 4 day booking. Had booked a junior suite which, in reality, more closely resembles a prison cell. Dirty underwear was left on the window from previous occupants which took 2 days to be removed, bath is cracked and dirty. The hotel is in a poor area so you must get past security guards before the hotel. It is extremely difficult to find parking. Upon arrival at 4pm the room wasn't ready which is fine and reception said they would ring me when ready. This never happened and upon returning after 1.5 hours found the room was ready all along. Massage does not happen beside the sea as per hotel photos but rather in a room in the hotel. Staff simply do not seem to care, even when checking out 2 days early to go to a different hotel there was no interest in why I was leaving. My suspicion is that this is not the first time they have had this happen. WiFi is extremely poor in the rooms. The beach seems to be an artificial beach and is extremely shallow, if you want to swim best to try and find space in the swimming pool. The hotel is dirty, we left two bottles of beer on the public terrace one evening with an ashtray. When we returned the following evening they were still there. There is so many other faults with this place but not enough space on this site
Window in suite
Dirty underwear from previous occupants
Stayed 4 nights in Apr 2023