4/10 Poor
Ruth
21 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to check-in and was told their key-maker was not working. So they checked me in and brought me to my room but left me with no key. I left the hotel to go out for the evening and came back and had to be let in the hotel, and then wait at the desk to be let in to my room. The gentleman working in the evening let me know they had given my room to someone else who had checked in, but they saw all my belongings as asked for a different room. They had access to all my things! NOT OKAY in anyway. Very poorly run hotel. Plus there are people that hang around out back all night smoking and drinking on the bike path benches. Never felt safe staying there.