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Barceló Fuerteventura Mar

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Fuerteventura Golf Course

Photo gallery for Barceló Fuerteventura Mar

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
On the beach, beach volleyball
Hypo-allergenic bedding, down duvets, minibar, desk
Hypo-allergenic bedding, down duvets, minibar, desk
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
The current price is AU$312
includes taxes & fees
1 May - 2 May

Explore the area

Map
Avenida de El Castillo, s/n, Caleta de Fuste, Antigua, Fuerteventura, 35610
  • Caleta del Fuste
    ‪5 min walk‬
  • Caleta de Fuste Marina
    ‪11 min walk‬
  • Fuerteventura Golf Course
    ‪5 min drive‬
  • Puerto del Rosario (FUE-Fuerteventura)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Hot Tub (2+1)

Jetted tub

Deluxe Room, Hot Tub (2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room Single Use

Hypo-allergenic bedding, down duvets, minibar, desk

Deluxe Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Room, Sea View (2+1)

Hypo-allergenic bedding, down duvets, minibar, desk

Deluxe Room, Sea View (2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Sea View

Beach/ocean view

Double Room, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (2+1)

Hypo-allergenic bedding, down duvets, minibar, desk

Double Room (2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, down duvets, minibar, desk

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Sea View (2+1)

Beach/ocean view

Double Room, Sea View (2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Hypo-allergenic bedding, down duvets, minibar, desk

Double Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Sea View

Hypo-allergenic bedding, down duvets, minibar, desk

Deluxe Room, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 35 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (2+2)

Hypo-allergenic bedding, down duvets, minibar, desk

Double Room (2+2)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room (2+1)

Hypo-allergenic bedding, down duvets, minibar, desk

Deluxe Room (2+1)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use, Sea View

Beach/ocean view

Double Room Single Use, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Down duvet
  • 35 sq m
  • Beach view
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Room (with hot tub)

Jetted tub

Deluxe Room (with hot tub)

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Antigua

A family-friendly stay in Antigua awaits you at Barceló Fuerteventura Mar. Within just a 15-minute stroll, you'll find Caleta del Fuste and Caleta de Fuste Marina. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, Tindaya, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site marina, free kids' club and gym. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Near this 4-property class Caleta de Fuste hotel, you'll find Fuerteventura Golf Course.

What's nearby

  • Caleta del Fuste - 5 min walk - 0.5 km
  • Caleta de Fuste Marina - 11 min walk - 1.0 km
  • Playa la Guirra - 20 min walk - 1.7 km
  • Centro Comercial Atlantico - 3 min drive - 2.2 km
  • Fuerteventura Golf Course - 5 min drive - 3.9 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 10 min drive

Restaurants

  • ‪Burger King - ‬10 min drive
  • ‪Piero's Cafe - ‬4 min walk
  • ‪Shivam Indian Restaurant - ‬3 min drive
  • ‪Pool Bar Ereza Mar Hotel - ‬5 min walk
  • ‪La Bodeguita - ‬3 min walk

About this property

Barceló Fuerteventura Mar

Family fun on the beach, with 2 outdoor pools, near Fuerteventura Golf Course
Some rates at Barceló Fuerteventura Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Fuerteventura Mar, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Barceló Fuerteventura Mar. Self parking is free.

This 4-star Antigua hotel is smoke free.

  • 486 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Barceló Fuerteventura Mar offers 486 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature down duvets. 32-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Barceló Fuerteventura Castillo

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 806 reviews
The price is AU$268
includes taxes & fees
3 May - 4 May
Barceló Fuerteventura Castillo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Palo Santo
  • Rodizio
  • Tindaya

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Fuerteventura Spa
Barcelo Fuerteventura Thalasso
Barcelo Fuerteventura Thalasso Hotel
Barcelo Fuerteventura Thalasso Hotel Spa
Barcelo Fuerteventura Thalasso Spa
Barcelo Thalasso Fuerteventura Spa
Fuerteventura Thalasso Spa
Spa Fuerteventura Thalasso
Thalasso Barcelo Fuerteventura
Thalasso Spa Fuerteventura Barcelo
Barcelo Fuerteventura Thalasso Spa Hotel Antigua
Barcelo Fuerteventura Thalasso Hotel Caleta De Fuste
Barcelo Fuerteventura Thalasso Spa Caleta De Fuste
Hotel Barcelo Fuerteventura
Barcelo Fuerteventura Thalasso Spa Hotel
Barcelo Fuerteventura Thalasso Spa Antigua
Barcelo Caleta De Fuste
Barceló Fuerteventura Thalasso Spa Hotel Antigua
Barceló Fuerteventura Thalasso Spa Hotel
Barceló Fuerteventura Thalasso Spa Antigua
Barcelo Fuerteventura Antigua
Barceló Fuerteventura Mar Hotel
Barceló Fuerteventura Mar Antigua

Frequently asked questions

What is the cancellation policy at Barceló Fuerteventura Mar?

Barceló Fuerteventura Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Fuerteventura Mar?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Barceló Fuerteventura Mar on 1 May 2025 start from AU$311.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Fuerteventura Mar?

Yep, Barceló Fuerteventura Mar has a free self car park.

Are there any beaches close to Barceló Fuerteventura Mar?

Yep, Barceló Fuerteventura Mar is a short 5-minute walk from Caleta del Fuste. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Barceló Fuerteventura Mar?

Yep, there is an onsite spa at Barceló Fuerteventura Mar. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Barceló Fuerteventura Mar have a pool?

Barceló Fuerteventura Mar has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Barceló Fuerteventura Mar?

Barceló Fuerteventura Mar features 2 outdoor pools, a full-service spa and 3 restaurants.

What makes Barceló Fuerteventura Mar a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Fuerteventura Mar.

Is Barceló Fuerteventura Mar family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Barceló Fuerteventura Mar is a hit with families.

Does Barceló Fuerteventura Mar serve breakfast?

Yeah, free buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Fuerteventura Mar?

No, Barceló Fuerteventura Mar does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Fuerteventura Mar?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Fuerteventura Mar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Fuerteventura Mar?

No, only service animals are allowed.

Barceló Fuerteventura Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 574 reviews
Rating 8 - Good. 228 out of 574 reviews
Rating 6 - Okay. 59 out of 574 reviews
Rating 4 - Poor. 11 out of 574 reviews
Rating 2 - Terrible. 7 out of 574 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Kurt

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 6 nights in Dec 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was expecting there to be ‘more’ places to eat by the sea (we booked B&B) but most were inland and the usual Irish type bars - we prefer more secluded locally caught delicacies rather than pizzas and chips but it’s ideal if that’s your sort of thing but it’s not ours. However, there was a lovely spa close by and hiring a car we were able to view stunning scenery from the mountains!
Stayed 7 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel well run ,good food ,comfortable accomodation
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Stayed 8 nights in Oct 2024

10/10 Excellent

Sam

Stayed 7 nights in Nov 2024

6/10 Okay

Andreas

Travelled with partner
Liked: Cleanliness, staff & service
Was ok but needs a bit of work in the Food and Beverage Outlets.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and well managed hotel with
Great hotel with friendly staff. Lovely clean complex overlooking the beach. Pool was saltwater and a bit cool so didn’t spend too much time in it. Staff were amazing and really helpful. Ideal location for the resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Clean and comfortable with two great pools. It is oriented to families so is quite noisy around one of the pools with various organised activities. The usual issues at busy times with selfish guests putting towels on sunbeds and the not showing up. Food was very good and varied. Unusually we had water each evening with our meal and we're charged euro 2:30 for a small bottle. Don't think I've ever been charged for water with an evening meal. Resort is dominated by the Barcelo hotels.
Stayed 14 nights in Oct 2024

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! It’s clean, modern and quiet. The whole Barcelo complex in Caleta de Fuste feels like a little holiday town. We had a great time there. Highly recommended for families.
Stayed 7 nights in Oct 2024

6/10 Okay

Lainie, BRONXVILLE

Travelled with group
Liked: Amenities
We only stayed here 1 night as I had an incredibly early flight and it’s 10 minute from the airport. That said check in was smooth. The room was far so be prepare to walk a bit and the place is a maze. We booked some spa appointments. The spa has potential but needs help. The changing / dressing rooms are coed with stalls but it’s bare bones. The hydrotherapy/thermal pass was useless no one cared they were using all the rooms even if you didn’t have it. The gym looked well equipment but layout was tight. The bar in the spa limited options and their order to chair didn’t work on their app. The property is ok but feels like you are on a big corporate cruise ship. More could be done to make it feel less stark. Also in the rooms only 4 towels. Two hand towels, 2 bath sheets, no robes or slippers. 2 warm boxes of water, surfaces were sticky we wipes them down. It’s doable but not sure I would come back unless I had to.
Stayed 1 night in Nov 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as it should. The only thing that let it down was the evening bar service, it can be very slow when busy.
Stayed 7 nights in Oct 2024

10/10 Excellent

Simon, Newbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff…I had to extend my stay due to contracting COVID and isolated myself in my room for 5 days… I received random gifts of kindness to my door each day Now where would you find staff that committed if you respect them ?
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Property conditions & facilities
Great modern & spacious facilities; very clean; amazing, quad-lingual & happy staff; beach area perfect & calm sea to play in.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. Very clean room with a gorgeous view. Staff were very friendly :)
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Silvija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel with pleasant and helpful staff. However, upon arrival, since our room wasn’t ready yet had to wait a bit, which wasn’t an issue. After room was ready, staff at reception just handed the keys and directed us to our room. No information on hotel, what we are entitled to etc. this later was rectified when i went back to the reception and got to speak to another receptionist. They have sent the bottle of Prosecco to the room as an apology, which was a nice gesture. The room we were given was in the ground floor, just right above the kitchen or some sort of service room. Could hear trolleys going back and forth to late night and early hours of the morning, so if you’re a light sleeper, wouldn’t recommend. Possibly other sections of the hotel were better. Lunches and dinners very repetitive, nothing too exciting. But food overall is good and edible. Really enjoyed Mexican and Brazilian restaurants. Pool area is always maintained clean and tidy, as well as pool itself.
Stayed 7 nights in Sep 2024

8/10 Good

Prince Junior Siaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very nice, and the pictures don't lie. In fact, they don't do it complete justice. I recommend it for all family and couples types/combinations. There is plenty to do. Half or full board is recommended and the staff are accommodating and polite! I will come again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gluten free option In the Tynder Restaurant
Stayed 5 nights in Aug 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely relaxing holiday, lots to do at the hotel and the animation team were incredible. Lots of options for food and drinks. Would definitely go back if I wanted a relaxing holiday. The island is hard to get around unless you hire a car.
Stayed 9 nights in Jul 2024

8/10 Good

junho

Travelled with family and small children
Liked: Staff & service
Salty water used in pool. Room AC was tepid at best. On ground floor, had ant infestation in room, changed rooms, then more ants in that room. Food was mediocore. Beach is right infront of the hotel which is great, the waters are beautiful. The beach tho is part gravel. 20 minjte walk along the beach will get you to a sandy beach. Staff were very friendly, and professional. The kids club was great
Stayed 7 nights in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful, and friendly. Rooms lovely and clean and nice and quiet at night.
Stayed 14 nights in Jun 2024

2/10 Terrible

Florin

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Awful experience this time around. Their Tindaya buffet restaurant has long queues at the door for dinner, where they insist on asking you the room number to give you a ticket for drinks despite your wrist band showing all inclusive. In Castillo you just walk in if all inclusive, no queues. If all inclusive you can dine in both Mar and Castillo. Last November we booked Mar and had dinner numerous times in Mafasca restaurant in Castillo, no booking, just walk in. This year we booked in Castillo, had dinner twice in Tindaya restaurant in Mar with no issues. Third time, after queuing for 10 minutes we were refused entry as we didn't book through the app? Manager Tina was there. Very rude attitude from both manager and the lady at the door. What a joke of a place. Also, Tindaya has an outside terrace which we enjoyed last November, this is now not accessible, although all tables seem set up. Another big complaint is the lack of entertainment this year. We really enjoyed the kids and adults entertainment last November and returned this year to a boring place where the only adult entertainment is the Euro 2024. Last year we had a different show every night, from magic to Spanish dance. Kids disco is now a small show by the pool. A lot to desire for a place that pretends to be 4 star and has only the cheapest drinks included (Bach Cava served is~ €4 at the nearby supermarkets). From the many all inclusive places visited at this price point, Mar is at the bottom of the list.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Excellent staff. More staff required to avoid queueing at the bar at busy times. A bath would have been nice instead of just a shower. overall very good.
Stayed 14 nights in May 2024