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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel connected to a shopping centre in Yokohama City Centre with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Exterior
Room, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Anpanman Museum
    17 min walk
  • K-Arena Yokohama
    3 min drive
  • PIA ARENA MM
    4 min drive
  • Tokyo (HND-Haneda)
    28 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

The Yokohama Bay Hotel Tokyu

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1139)
The price is AU$317
for 1 night
includes taxes & fees
18 Dec - 19 Dec
The Yokohama Bay Hotel Tokyu

About the area

Yokohama

Yokohama Bay Sheraton Hotel & Towers places you in the centre of Yokohama, connected to a shopping centre and within a 30-minute stroll of Yokohama Museum of Art and Landmark Tower. Highlights at this luxury hotel include 7 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Teppanyaki Sagami, serves seafood and is open for lunch and dinner. Bay West is the hotel's own bar, serving drinks along with dinner. Enjoy the gym, Hot tub and karaoke. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Yokohama City Centre hotel, you'll be 2.5 km (1.5 mi) from Pacifico Yokohama and 2.7 km (1.7 mi) from Yokohama Cosmo World.

What's nearby

  • Landmark Tower - 3 min drive
  • K-Arena Yokohama - 3 min drive
  • Pacifico Yokohama - 4 min drive
  • Yokohama Cosmo World - 5 min drive
  • Yokohama Stadium - 5 min drive

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬1 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪Oslo Coffee Yokohama Joinus - ‬3 min walk
  • ‪ドトールコーヒーショップダイヤモンド店 - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬3 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel connected to a shopping centre in Yokohama City Centre with 7 restaurants
Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 12 meeting rooms are available. Karaoke, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Yokohama Bay Sheraton Hotel & Towers. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star Yokohama hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 28 levels
  • 7 dining venues
  • Built in 1998
  • Karaoke
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6325.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4500 for adults and from JPY 2250 for children
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 6325.0 per night
  • Facilities fee: JPY 2160 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

What is the cancellation policy at Yokohama Bay Sheraton Hotel & Towers?

Yokohama Bay Sheraton Hotel & Towers offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on 18 Dec 2024 start from AU$364.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Yokohama Bay Sheraton Hotel & Towers?

Yep, Yokohama Bay Sheraton Hotel & Towers has a self car park with in/out privileges for JPY 1900 per night.

Are there any beaches close to Yokohama Bay Sheraton Hotel & Towers?

The closest beach to Yokohama Bay Sheraton Hotel & Towers is Yuigahama Beach (18.9 km).

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yokohama Bay Sheraton Hotel & Towers has an indoor pool.

What luxury perks are available at Yokohama Bay Sheraton Hotel & Towers?

Yokohama Bay Sheraton Hotel & Towers features an indoor pool, 1 hot tub and 7 restaurants.

Is Yokohama Bay Sheraton Hotel & Towers family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Yokohama Bay Sheraton Hotel & Towers is a hit with families.

Does Yokohama Bay Sheraton Hotel & Towers serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Yokohama Bay Sheraton Hotel & Towers?

No, Yokohama Bay Sheraton Hotel & Towers does not offer an airport shuttle service.

Is there a bar or restaurant at Yokohama Bay Sheraton Hotel & Towers?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Yokohama Bay Sheraton Hotel & Towers?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Yokohama Bay Sheraton Hotel & Towers?

No, pets are not allowed.

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 898 reviews" "
Rating 8 - Good. 283 out of 898 reviews" "
Rating 6 - Okay. 62 out of 898 reviews" "
Rating 4 - Poor. 21 out of 898 reviews" "
Rating 2 - Terrible. 8 out of 898 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location. Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Stayed 4 nights in Aug 2024

10/10 Excellent

CHIEKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt like how they didnt say i would have to pay to use the pool
Stayed 2 nights in Aug 2024

2/10 Terrible

Jill

I booked a city view we looked out onto a train station We went to swim in the pool and it cost us 2,200.00 yen each and coolly use for 1 hour There are extra hidden fees all over this hotel
Stayed 2 nights in Aug 2024

8/10 Good

Misako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had wait for a long time to check-in, the first in the lobby area which if you sit at the chair you had to order something. I order a lemon soda and it's cost 1400 yen. Then I was took to 26th floor, Shelton Club check-in area, and told I can get some snack & drink. I was wondering why I couldn't be here, since I reserved The Shelton club room. The floor in the room has some uneven level under the carpet, and I almost tripped over a few times. I'm old and needed nice smooth floor. The place is not good as the onsen ryokan in Echigo Yuzawa, but it cost much high price. I stayed at Shelton a few times at other area, and this is the worst place. Staffs are not really good, maybe because it in Yokohama. I don't think I'll go back there, and find other hotel when I visit Yokohama in future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ishan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Masumi

Travelled with family
The service was very good. But I have a question about the cleanliness of the room
Stayed 2 nights in Jul 2024

8/10 Good

Fiona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Stayed 10 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Yasutomo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Jun 2024

10/10 Excellent

Kazuharu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jun 2024

10/10 Excellent

Nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with this hotel. Some of our highlights: - Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets. - Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay. - Very close to Yokohama Station. - Very close to major shopping centers and dining options - Our room had a great view The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan. Overall, we would definitely book again for future visits!
Stayed 6 nights in Jun 2024

10/10 Excellent

Sai Kow

Liked: Cleanliness, staff & service, property conditions & facilities
The great difficulty and biggest problem is when arriving from the airport to YCAT bus terminal, one would have to lug your heavy luggage through the building, up and down several steep stairways and escalators, for at least 15 minutes, before arrival at your hotel. This is exhausting and very dangerous as one may fall. Changes have to be made. Thank you.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Yohohama location
The rooms here are US hotel-sized, quite unusual for Japan. Anyway, was here for a conference, and found the hotel to be quite excellent. The breakfast was good, the room very nice (was on a "club" floor but not so much that I could get free drinks at the club), the lobby impressive, and the room priced acceptably. Right across the street from the Yokohama main train station and a hundred restaurants, convenience shops, and the like.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yayoi, Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2024

10/10 Excellent

Na Wei

Stayed 3 nights in May 2024

10/10 Excellent

Christopher

Stayed 1 night in May 2024

10/10 Excellent

kenji

Stayed 2 nights in May 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Superb!
Lovely hotel. Very convenient for city or port. Extremely efficient staff, extremely polite, very helpful and I couldn't fault them in any way. Very comfortable large room with a proper bath and plenty of room to walk around. Millions of shops nearby, including a Takashimaya just across the bridge from the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Pierre

Stayed 2 nights in May 2024

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining
Stayed 2 nights in May 2024

10/10 Excellent

Takahiko, Anaheim

A
Stayed 2 nights in Apr 2024

10/10 Excellent

Takahiko, Anaheim

A
Stayed 1 night in Apr 2024