Conrad Urumqi

5.0 star property
Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Urumqi

Presidential Suite | Living area
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Presidential Suite | Living area
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000
  • Xinjiang Uygur Autonomous Region Museum
    18 min walk
  • Hongshan Arena
    4 min drive
  • Xinjiang Medical University
    4 min drive
  • Urumqi (URC-Diwopu Intl.)
    24 min drive

Room options

Premium Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Premium King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LCD TV
  • 320 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 4 Double Beds

Deluxe Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Queen Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Premium Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Accessible Room Queen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Deluxe King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Premium King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Accessible Room King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LCD TV
  • 160 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Embassy Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Deluxe Queen Suite

  • Sleeps 2
  • 2 Double Beds

Premium King

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Suite

  • Sleeps 2
  • 1 Queen Bed

Premium Queen

  • Sleeps 2
  • 2 Double Beds

Executive Queen

  • Sleeps 2
  • 2 Double Beds

Presidential Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Queen

  • Sleeps 2
  • 2 Double Beds

Executive King

  • Sleeps 2
  • 1 Queen Bed

Executive Premium Queen

  • Sleeps 2
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

Executive Premium King

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Ürümqi

Conrad Urumqi places you in the heart of Ürümqi, connected to a shopping centre and 1.5 km (0.9 mi) from Xinjiang Uygur Autonomous Region Museum. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a gym. .The buffet restaurant, 膳翘全日制餐厅, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Skye羽大堂吧 is the hotel's own lobby lounge. Enjoy the gym and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and in-room fitness. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. .With a stay at this 5-property class Ürümqi City Centre hotel, you'll be 1.7 km (1.1 mi) from Xinjiang Medical University and 3.5 km (2.2 mi) from Hongshan Arena.

What's nearby

  • Xinjiang Uygur Autonomous Region Museum - 18 min walk - 1.5 km
  • Hongshan Arena - 4 min drive - 3.5 km
  • Hongshan Park - 6 min drive - 5.0 km
  • Xinjiang People's Hall - 8 min drive - 6.6 km
  • Xinjiang International Grand Bazaar - 9 min drive - 8.2 km

Getting around

  • Ürümqi South Railway Station - 12 min drive
  • Urumqi (URC-Diwopu Intl.) - 24 min drive

Restaurants

  • ‪锦绣山河美食坊 - ‬14 min walk
  • ‪味千拉面 - ‬1 min walk
  • ‪恒记甜品 - ‬1 min walk
  • ‪Dayslink cafe - ‬1 min walk
  • ‪MS Bonbon Café - ‬18 min walk

About this property

Conrad Urumqi

Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants
Conrad Urumqi offers its guests an indoor pool, a health club, and in-room fitness. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. The luxury Conrad Urumqi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 5-star Ürümqi hotel.

  • 380 guestrooms or units
  • 32 levels
  • 3 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Conrad Urumqi offers 380 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Ürümqi hotel provides complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • Kin珍呈中餐厅
  • Skye羽大堂吧
  • 膳翘全日制餐厅

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Urumqi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 238 for adults and from CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night
  • Service fee: 16.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi

Frequently asked questions

What is the cancellation policy at Conrad Urumqi?

Conrad Urumqi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Urumqi?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Conrad Urumqi on 30 Nov 2024 start from AU$212.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Conrad Urumqi have a pool?

Conrad Urumqi has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Conrad Urumqi?

Conrad Urumqi features a health club, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Conrad Urumqi a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Urumqi.

Is Conrad Urumqi family-friendly?

You bet! With amenities such as an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Conrad Urumqi is a hit with families.

Are there hot tubs in the rooms at Conrad Urumqi?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Urumqi serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Conrad Urumqi?

No, Conrad Urumqi does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Urumqi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Urumqi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Urumqi?

No, pets and service animals are not allowed.

Conrad Urumqi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024

6/10 Okay

Frederick Lai Cheung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff called Happy at Club Floor
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Urumqi
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The softest bed in China.
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

FOJIAO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
难以置信
非常糟糕!第一次知道一个房间含早餐,两个人去还需要加一份早餐钱!从未有过的经历!
Stayed 1 night in May 2024

10/10 Excellent

WONG

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在市區,但離機場方便快速。
在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新,但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌,維持喜來登的水準。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

JIE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
果然是五星级大酒店,相当不错!
房间整洁,空间舒服,洗漱间比较宽敞,甚至比如家的一间屋子都大!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel professional and congenial
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017

8/10 Good

HUNG YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived!
Stayed 2 nights in Jul 2017

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yueh-lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯,下次還會再住

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市内からはすこし離れているが、ホテルとしてはとても快適に過ごせる。ウルムチへ行くときには、また泊まりたい。