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Kobe Portopia Hotel

4.5 star property
Luxury Kobe hotel in Chuo Ward with 9 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kobe Portopia Hotel

Lobby
Indoor pool, seasonal outdoor pool
View from property
Exterior
Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Kobe Convention Center
    ‪3 min walk‬
  • Kobe International Exhibition Hall
    ‪13 min walk‬
  • Port of Kobe
    ‪16 min walk‬
  • Kobe (UKB)
    ‪5 min drive‬

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Exterior

Hotel Okura Kobe

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4.6 out of 5, Wonderful, (1003)
The price is AU$402
for 1 room
includes taxes & fees
8 Feb - 9 Feb
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About the area

Kobe

A luxury stay in the heart of Kobe awaits you at Kobe Portopia Hotel. Within a 30-minute stroll, you'll find Port of Kobe and Kobe Animal Kingdom. Highlights at this hotel include 9 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at LUANA can include hot stone massages, Thai massages and body scrubs along with aromatherapy and Ayurvedic treatments. The steakhouse, Tajima, serves Japanese cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, gym, outdoor tennis court and sauna. 36 meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also valet parking, along with the convenience of free train pick-up service. .With a stay at this 4.5-property class Chuo Ward hotel, you'll be 4.3 km (2.7 mi) from Meriken Park and 4.7 km (2.9 mi) from Kobe Tower.

What's nearby

  • Kobe International Exhibition Hall - 13 min walk
  • Port of Kobe - 16 min walk
  • Kobe Animal Kingdom - 2 min drive
  • Kobe Tower - 5 min drive
  • Meriken Park - 6 min drive

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Osaka (KIX-Kansai Intl.) - 71 min drive

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Luxury Kobe hotel in Chuo Ward with 9 restaurants
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

  • 737 guestrooms or units
  • 31 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 0 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults and JPY 1100 to 1900 for children
  • Self-parking fee: JPY 800 per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • The seasonal pool will open on 12 July and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

What is the cancellation policy at Kobe Portopia Hotel?

Kobe Portopia Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kobe Portopia Hotel?

Yep, Kobe Portopia Hotel has a self car park for JPY 800 per night.

Are there any beaches close to Kobe Portopia Hotel?

The closest beach to Kobe Portopia Hotel is Suma Beach (8 km).

Is there a spa on site at Kobe Portopia Hotel?

Yep, LUANA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Kobe Portopia Hotel have a pool?

Kobe Portopia Hotel has a seasonal outdoor pool and an indoor pool. The pool is open from July 12 to September 01.

What luxury perks are available at Kobe Portopia Hotel?

Kobe Portopia Hotel features a full-service spa, a health club and an indoor pool.

Is Kobe Portopia Hotel family-friendly?

You bet! With amenities such as babysitting services, a corner/local shop and laundry facilities, it's no surprise that Kobe Portopia Hotel is a hit with families.

Does Kobe Portopia Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Kobe Portopia Hotel?

No, Kobe Portopia Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kobe Portopia Hotel?

Yep, you can grab a meal at Kobe Portopia Hotel's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Kobe Portopia Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Kobe Portopia Hotel?

No, pets are not allowed.

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1004 reviews" "
Rating 8 - Good. 276 out of 1004 reviews" "
Rating 6 - Okay. 65 out of 1004 reviews" "
Rating 4 - Poor. 14 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emiko

Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were pretty excited about this hotel, given all of the amenities. In reality, you can't use any of the amenities without paying a completely unreasonable amount of money. The hotel is showing its age - the hallways leading to our room were gross and smelled strange. The room itself had lots of issues - primarily pillows that were flat out unusable. The restaurants on site were overpriced for what they were offering. We were excited about the possibility of bike rentals based on a sign we saw - then we realized those were 45 minutes away. All in all, definitely would not reccomend. Was very convenient to get to the airport but that was about it. Word of advice : charge a little bit more for the hotel and make the amenities free..then you have a hotel i would actually stay at.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, exquisite miraculously cleaned property, amazing staff is always eager to help. Free shuttle bus to train station. Simply amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexey, Irkutsk

Liked: Cleanliness, staff & service, property conditions & facilities
Great Spa and convenient for Conferences
Stayed 1 night in Sep 2024

10/10 Excellent

Alexey, Irkutsk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best it all
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

6/10 Okay

Yunying

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Great shuttle service into town, every 20 mins. Spacious rooms and lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Stayed 5 nights in Aug 2024

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Danny

Liked: Property conditions & facilities
hotel staff advise that they do not offer spa/public bath, not as per Wotif description; what a disappointment after get there at 32 degree Celsius. Indoor swimming pool is also under maintenance and outdoor pool requires 3300yen for each person. Guess I am not lucky? Staff is helpful tho and price is quite affordable; Not much going around the hotel, not a busy area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilze

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Location is close enough to Sannomiya and the shuttle bus is great. Rooms are clean and cosy, but the mattress is really hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Wang Kit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer to have own vehicle for transportation
Stayed 2 nights in Aug 2024

6/10 Okay

Alain p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good. But you have to pay to use the pool and a lot of restaurants were closed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dai

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a very well established famous hotel in Kobe Japan. However, the location is very inconvenient.
Stayed 2 nights in Aug 2024

2/10 Terrible

MARIA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a huge disappointment for my family and I, although it looks modern, the rooms are old and the bathrooms are moldy, the hotel is located in an area that has a lot of manufacturers therefore there is a lot of contamination, the service was terrible and staff was rude, while I was there I noticed that there were not many American tourists, mostly Asian tourists, although the hotel claims they have plenty of restaurants they are are not for foreigners, only for Asians, but that is something I noticed in other cities in Japan as well, Japanese people are not very welcoming to tourists.
Stayed 3 nights in Aug 2024

6/10 Okay

Grecile

not really satisfied with our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Portopia Kobe
We loved the Portopia Hotel. It felt very resort- like, with great amenities. We actually chose it because of the outdoor pool, and even though we had to pay an additional fee to use the pool, it was worth it, as it was never crowded and was super clean and well staffed. We actually felt a fee kept numbers down which was good. We also loved the breakfast buffet - the best of our whole trip. And the view - 30th floor buffet, just beautiful. The staff were really friendly and helpful, from front desk to housekeeping. We particularly loved the housekeeping team who greeted us every day! And location, while away from down town, the free and regular shuttle was fantastic, quick and regular. We highly recommend this hotel and if we are in Kobe again will definitely stay here again. Thanks Portopia!
Stayed 2 nights in Jul 2024

8/10 Good

Wang Mau Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with harbourview
The hotel offered many restaurants. The quality was just acceptable. Breakfast needed to have more food selection. Room was clean with nice harbourview.
Stayed 1 night in Jul 2024

10/10 Excellent

JEONGRAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good breakfast buffet. Free shuttle to downtown. Great for family
Stayed 3 nights in Jul 2024

10/10 Excellent

Santanu

Room with a beautiful view. Very nice lobby and good restaurants. Courteous staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jul 2024