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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel in Memphis with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Pool
Lobby
Lobby

Reviews

7.6 out of 10

Good

Guests liked:

Friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Shelby Farms Park
    4 min drive
  • Regional One Health East Campus
    5 min drive
  • Baptist Memorial Hospital-Memphis
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Memphis

Pool
Free airport shuttle
Parking included
Free WiFi
3.9 out of 5, Good, (1009)
The price is AU$267
for 1 night
includes taxes & fees
7 Dec - 8 Dec
DoubleTree by Hilton Hotel Memphis

About the area

Memphis

At Embassy Suites by Hilton Memphis East Germantown Area you'll be within a 20-minute walk of Lichterman Nature Center and 3.2 km (2 mi) from Shelby Farms Park. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The restaurant, Frank Grisanti Italian, serves Italian cuisine and is open for lunch and dinner. Atrium/Lobby Bar is the hotel's own bar. 4232 square feet (393 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3.5-property class Memphis hotel include University of Memphis and Wolfchase Galleria.

What's nearby

  • Shelby Farms Park - 4 min drive - 3.3 km
  • Baptist Memorial Hospital-Memphis - 5 min drive - 5.2 km
  • Memphis Botanic Garden - 7 min drive - 6.5 km
  • University of Memphis - 7 min drive - 7.4 km
  • Shelby Farms Visitor Center - 9 min drive - 8.8 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ - ‬6 min walk
  • ‪Bog & Barley - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4232 square feet (393 square metres) and includes conference space. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4232 sq ft of conference space
  • 393 sq. m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Memphis East Germantown Area?

Embassy Suites by Hilton Memphis East Germantown Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on 1 Dec 2024 start from AU$211.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Memphis East Germantown Area?

Yep, Embassy Suites by Hilton Memphis East Germantown Area has an uncovered self car park for USD 4.49 per day.

What makes Embassy Suites by Hilton Memphis East Germantown Area a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Memphis East Germantown Area.

Is Embassy Suites by Hilton Memphis East Germantown Area family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Memphis East Germantown Area is a hit with families.

Does Embassy Suites by Hilton Memphis East Germantown Area serve breakfast?

You bet, free cooked-to-order brekkie is offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Memphis East Germantown Area?

No, Embassy Suites by Hilton Memphis East Germantown Area does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Memphis East Germantown Area?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 437 out of 1016 reviews" "
Rating 8 - Good. 231 out of 1016 reviews" "
Rating 6 - Okay. 144 out of 1016 reviews" "
Rating 4 - Poor. 115 out of 1016 reviews" "
Rating 2 - Terrible. 89 out of 1016 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fritz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Canetria

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kenisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only issue was the toilet ran all not long!
Stayed 3 nights in Aug 2024

6/10 Okay

Katrice

Travelled with family
Disliked: Staff & service
Upgrades are better. Balloons are not allowed past lobby. When I asked for documentation to support was not provided with. My check in rep was nice and professional but her co worker kept interrupting when we interacting which is unprofessional.
Stayed 1 night in Aug 2024

10/10 Excellent

Alix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay
Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is awesome here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, Friendly staff. Real fast is good but is served in disposable plates and folks, spoons, knife and glasses. This does not contribute to take care of the environment. Out of the 3 treadmills no one was working, you need to do some maintenance over there. There were no tea bags in the breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Drew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in room. Requested housekeeping to empty trashbins and provide new towels. They did not clean the room. Spoke to supervisor who apologized and said that someone would be by shortly to clean. This did not occur. Was promised points to my account for these troubles. This did not occur.
Stayed 4 nights in Aug 2024

10/10 Excellent

Johnathan

Stayed 1 night in Aug 2024

8/10 Good

Quinston

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk attendant Antwon was very helpful and accommodating.
Stayed 3 nights in Jul 2024

8/10 Good

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave out a gift at check in, Family really enjoyed. Was a very good stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel was clean and gave elegance. More than 1 entrance/exit with parking all around. My family enjoyed this stay very much!
Stayed 3 nights in Jul 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool area.
The only problem I had was with the pool area, there were younger children they're unsupervised, I had to go to the front desk because the other children were playing football in the pool with a real 🏈. Signs are posted no diving no jumping. Where is the sign for no ball playing? unless it's an appropriate ball for pools.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Stayed 2 nights in Jun 2024

10/10 Excellent

virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jul 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 review
Excellent day staff was friendly helpful, rooms have just been remodeled 10 out of 10.
Stayed 2 nights in Jul 2024

8/10 Good

Felicia

Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
The happy hr and breakfast were great; however our room had only 2 tissues, 1/4 roll of toilet paper, and empty container of bodywash. We called that evening but didn’t get refills.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Claimed they couldn’t find my reservation.
Stayed 2 nights in Jul 2024