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Mayfair Spa Resort & Casino Gangtok

5.0 star property
Luxury hotel with full-service spa and casino

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Photo gallery for Mayfair Spa Resort & Casino Gangtok

Indian cuisine
View from property
Exterior detail
Grand Villa
Pool views, open daily
Reviews
8.8

Excellent

Popular amenities

  • Parking included
    Parking includedParking included
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Gym
    GymGym

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Lower Samdur Block, Ranipool, Gangtok, Sikkim, 737135
  • Popular LocationShiv Mandir8 min drive
  • Popular LocationMG Marg Market9 min drive
  • Popular LocationRumtek Monastery12 min drive

Room options

View all photos for Grand Villa

Grand Villa

Grand Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 279 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Villa

Free minibar, in-room safe, individually decorated

Imperial Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 232 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Oriental Villa

Free minibar, in-room safe, individually decorated

Oriental Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 232 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Crown Villa

Free minibar, in-room safe, individually decorated

Crown Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 133 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 49 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Regent Villa

Regent Villa

Regent Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Connecting rooms available
Free minibar items
  • 186 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Royal Villa

Free minibar, in-room safe, individually decorated

Royal Villa

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Connecting rooms available
Free minibar items
  • 204 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Premium Cottage

Premium Cottage

Premium Cottage

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 61 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Free minibar, in-room safe, individually decorated

Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 111 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
LCD TV
  • 74 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property
Vivanta Sikkim Pakyong
Pool
Pet-friendly
Parking included
Free WiFi
5.0 out of 5, Exceptional, (1)
The price is AU$244
for 1 night
includes taxes & fees
14 July - 15 July
Vivanta Sikkim Pakyong

About the area

Gangtok

A luxury stay in the heart of Gangtok awaits you at Mayfair Spa Resort & Casino Gangtok. You'll be 7.4 km (4.6 mi) from Shiv Mandir and 8 km (5 mi) from Himalayan Zoological Park. Highlights at this family-friendly hotel include a full-service spa, a casino and a restaurant. .A day of pampering at Mayfair Pevonia Spa can include deep-tissue massages, Swedish massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Orchid, serves Indian cuisine. Tongba Bar is the hotel's own bar. Enjoy the outdoor swimming pool and gym as well as access to a playground. 2422 square feet (225 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Gangtok hotel include Namgyal Institute of Tibetology and Banjhakri Falls.

What's nearby

  • Shiv Mandir - 8 min drive
  • MG Marg Market - 9 min drive
  • Ranka Monastery - 10 min drive
  • Royal Palace - 11 min drive
  • Rumtek Monastery - 12 min drive

Getting around

  • Gangtok (PYG-Pakyong) - 35 min drive

Restaurants

  • ‪Orchid Restaurant, Mayfair Resort - ‬1 min walk
  • ‪Teen Talay Eco Garden Resort - ‬11 min drive
  • ‪Nalanda Cafe - ‬3 min drive
  • ‪The Hood Bar and Restaurant - ‬6 min drive
  • ‪Hotel Pema's - ‬11 min drive

About this property

Mayfair Spa Resort & Casino Gangtok

Luxury hotel with full-service spa and casino
Mayfair Spa Resort & Casino Gangtok offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 2422 square feet (225 square metres) and includes conference space. A casino, spa services, and a library are also featured at the luxury Mayfair Spa Resort & Casino Gangtok. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Gangtok hotel.

  • 68 guestrooms or units
  • 2422 sq ft of conference space
  • 225 sq. m of conference space
  • Casino
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mayfair Spa Resort & Casino Gangtok offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with satellite channels.

Bathrooms include a shower, dressing gowns and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Mayfair Pevonia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: INR 750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jungle Cafe
  • Orchid
  • Rumtek Lounge
  • Tongba Bar

Things to do

  • 15 gaming tables
  • 7 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (7,000 square foot of space)
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 2,422 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayfair Spa Resort & Casino Gangtok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 3000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3499
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500 (from 6 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: INR 3499
  • Christmas Day (25 December) Gala Dinner per child: INR 2500 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7499
  • New Year's Eve (31 December) Gala Dinner per child: INR 3999 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 750 per person
  • Airport shuttle fee: INR 4500 per vehicle (one-way)
  • Rollaway bed fee: INR 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gangtok Mayfair
Gangtok Spa
Mayfair Gangtok
Mayfair Gangtok Spa Resort & Casino
Mayfair Spa Gangtok
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Mayfair Spa Resort & Casino Gangtok
Mayfair Gangtok Hotel Gangtok
Mayfair Spa Resort & Casino Gangtok Sikkim
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Mayfair Spa Resort
Mayfair Spa Casino Gangtok
Mayfair Spa
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Mayfair Spa Resort & Casino Gangtok Gangtok
Mayfair Spa Resort & Casino Gangtok Hotel Gangtok

Frequently asked questions

Is parking available at Mayfair Spa Resort & Casino Gangtok?

Yep, Mayfair Spa Resort & Casino Gangtok has a free self car park.

How much does it cost to stay at Mayfair Spa Resort & Casino Gangtok?

As of 30 June 2024, prices found for a 1-night stay for 2 adults at Mayfair Spa Resort & Casino Gangtok on 7 July 2024 start from AU$164.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Mayfair Spa Resort & Casino Gangtok?

Yep, Mayfair Pevonia Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Mayfair Spa Resort & Casino Gangtok have a pool?

Mayfair Spa Resort & Casino Gangtok has an outdoor pool.

What makes Mayfair Spa Resort & Casino Gangtok a romantic place to stay?

Couples spa treatments and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mayfair Spa Resort & Casino Gangtok.

Is Mayfair Spa Resort & Casino Gangtok family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Mayfair Spa Resort & Casino Gangtok is a hit with families.

Does Mayfair Spa Resort & Casino Gangtok serve breakfast?

Yeah, buffet breakfast is available daily.

Is there a free airport shuttle available at Mayfair Spa Resort & Casino Gangtok?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mayfair Spa Resort & Casino Gangtok?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mayfair Spa Resort & Casino Gangtok?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mayfair Spa Resort & Casino Gangtok?

No, pets and service animals are not allowed.

Mayfair Spa Resort & Casino Gangtok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Praful

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place, ecofriendly, beautiful ambiance and comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

RAJESH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Gangtok - undoubtedly
Mayfair Gangtok is undoubtedly the best hotel with others way behind. The place is excellent in all respect except for the fact that its about 10 mins drive away from the city center. Good spacious rooms with large size bathrooms, nice restaurant and good view of the valley. The casino and spa are equally good. You will be very happy that you chose this hotel for your vacation.
Stayed 2 nights in Feb 2021

10/10 Excellent

Suraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Feb 2021

10/10 Excellent

Suraj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best property in Gangtok!
Everything was excellent except for the food served in the casino. Best place to stay in Gangtok without a doubt.
Stayed 1 night in Feb 2021

6/10 Okay

sanjay kumar

Travelled with family
Liked: Cleanliness, room comfort
I am not satisfied with hotel booking site
Stay was ok but booking with hotel.com was terrible. We have booked for one room but they have booked two room and deducted the amounts with out our knowledge. It was terrible for us and know only when we reached hotel. They have not helped us out
Stayed 2 nights in Jan 2021

8/10 Good

Mitul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

ABHAS, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but good hotel. One issue during winter is that the heater provided is not adequate for heating the entire room and bathroom. Staff is reluctant to provide additional heater due to concerns about overloading and tripping electric supply (at least this was the explanation given to us). No other complaints.
Stayed 3 nights in Dec 2018

6/10 Okay

Joe, Philadelphia, USA

Expected it to be better for the price they charge. I would rate it three star out of five.
Stayed 1 night in Oct 2018

8/10 Good

Shravil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
Stayed 1 night in Aug 2018

8/10 Good

Pawan Kumar

Liked: Staff & service, room comfort
Not Fuly Satisfied
Stay was pleasant, but there is much scope for improvement.
Stayed 5 nights in May 2018

6/10 Okay

IFTEKHAR, BHUBANESWAR

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
SHOULD NOT BE RATED ABOVE THREE STAR
A WELL MAINTAINED HOTEL WITH EVERYTHING AVAILABLE WITH A BIG PRICE TO PAY WHICH IT DOESNT DESERVES. IT HAS EVERYTHING BUT NOT AS A FIVE STAR OR EVEN A FOUR STAR HOTEL HAS IT. A SMALL POOL, A SMALL LIBERARY, GYM, CHILDREN PLAY ROOM ETC ETC. THEY HAVE MADE EVERY CRITERIA TO GET FIVE STAR BUT BUT NOT A BIT AT PAR WITH A FIVE STAR HOTEL. PRICES AS HIGH AS YOU CAN GET... BUT NOT AT ALL AT PAR. SERVICE IS DISAPPOINTING AND CERTAIN STAFF ARE TOTAL IDIOTS. SHOULD VISIT A PROPER FIVE STAR BEFORE ANNOUNCING THEMSELVES PROUDLY AS 5 STAR... PLEASE DO VISIT HOTELS LIKE JW MARRIOTS, HAYAT, TAJ OR OBERIOS ETC ETC
Stayed 4 nights in May 2018

6/10 Okay

Shalabh

Liked: Cleanliness, room comfort
Disliked: Staff & service
Restaurant had extremely slow service. Nails were found on carpet.

6/10 Okay

Deepanshu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great property, but not value for money.
rooms were not up to the mark. wooden flooring was noisy. very noisy. toiletries were of inferior quality. towels were like being resused again and again, like 3 star towels.

10/10 Excellent

Shyamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artsy hotel nestled in the Himalayas
The hotel is decorated with high-end art pieces and provides a calming Zen experience from beginning to end. The staff were all very hospitable and helpful - the only aberration was we found a baby stroller in the room after our return from a side trip, and we did not ask for it. The WiFi signal was patchy. The front entrance, library and cafeteria were gorgeous. The hotel is in a valley - the best experience was to see the lights come on the adjacent mountains. Our balcony was large - we felt we could spend a few more days there, soaking up the view of the Himalayas. Access to the town of Gangtok, the viewpoints and the monastery needs access to a car, or the hotel can arrange transportation. We will go back to Mayfair soon.

8/10 Good

Rasseek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing -excellent only issue was some of the food items were over priced & also the alcohol..
Stayed 4 nights in Mar 2018

10/10 Excellent

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very excellent stay. Excellent property
Stayed 3 nights in Jan 2018

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

dipak, tanzania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property
We had a great experience and our stay was very comfortable
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, food and amenities. Highly recommend.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great rooms, perfect view
Great hotel, amazing location with amenities. We went in off season so a few restaurants were not functional but then the rooms, the staff made up for it. Had a great time with my family.
Stayed 2 nights in Nov 2017

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
awesome hotel but very expensive.
Very large Room, Very clean Room. Wifi is bad.
Stayed 1 night in Nov 2017

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service.
Excellent service by Girdhari and Kimcho.
Stayed 2 nights in Sep 2017

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair Gangtok
Very good hotel. Good hospitality but need to improve their services. Good variety of food. Entry for in house guests for casino should be complimentary