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Sunstar Hotel Klosters

4.0 star property
Ski-in/ski-out access for family fun on the slopes
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sunstar Hotel Klosters

Front of property - evening/night
Sundeck
Indoor pool, pool loungers
Reception
Comfort Double Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Boscaweg 7,Klosters, Klosters-Serneus, GR, 7252
    Klosters-Madrisa Gondola
    6 min walk
    Klosters Church
    3 min drive
    Klosters-Gotschnagrat Gondola
    4 min drive
    St. Moritz (SMV-Samedan)
    66 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Separate sitting area
Heating
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About the area

Klosters-Serneus

A family-friendly stay in Klosters-Serneus awaits you at Sunstar Hotel Klosters. You'll be within a 10-minute walk of Klosters-Madrisa Gondola and 1.7 km (1.1 mi) from Klosters Church. Highlights at this ski hotel include 2 restaurants, an indoor swimming pool and free buffet breakfast. .The restaurant, Hotelrestaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of a free ski shuttle. .In the area of this 4-property class Klosters-Serneus hotel, you'll find Davos Klosters.

What's nearby

  • Klosters-Madrisa Gondola - 6 min walk
  • Davos Klosters - 15 min drive
  • Gotschnaboden-Gotschnagrat Gondola - 20 min drive
  • Parsenn Ski Resort - 20 min drive
  • Madrisa Land - 34 min drive

Getting around

  • Klosters Dorf Station - 3 min walk
  • Zurich Airport (ZRH) - 111 min drive

Restaurants

  • ‪Al Capone Klosters - ‬3 min drive
  • ‪Gaudy's Bar - ‬6 min drive
  • ‪Kaffee Klatsch Easy - ‬4 min drive
  • ‪Kanonen Bar - ‬5 min walk
  • ‪Bär's Bistro - ‬3 min drive

About this property

Sunstar Hotel Klosters

Ski-in/ski-out access for family fun on the slopes
After a day in the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Sunstar Hotel Klosters helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Klosters-Serneus hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1984
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Sunstar Hotel Klosters offers 59 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Klosters-Serneus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Covered parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chässtube
  • Hotelrestaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1984
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albeina
Albeina Sunstar
Albeina Sunstar Klosters
Hotel Albeina Sunstar Klosters
Sunstar Boutique Albeina Klosters
Sunstar Boutique Albeina Klosters Klosters-Serneus
Sunstar Boutique Hotel Albeina Klosters
Sunstar Boutique Hotel Albeina Klosters Klosters-Serneus
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Klosters Klosters-Serneus
Sunstar Klosters KlostersSern
Sunstar Hotel Klosters Hotel
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Hotel Klosters Hotel Klosters-Serneus

Frequently asked questions

What is the cancellation policy at Sunstar Hotel Klosters?

Sunstar Hotel Klosters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunstar Hotel Klosters?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Sunstar Hotel Klosters on 23 Sept 2024 start from AU$481.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunstar Hotel Klosters?

Yep, Sunstar Hotel Klosters has a covered self car park with in/out privileges for CHF 15 per night.

Does Sunstar Hotel Klosters have a pool?

Sunstar Hotel Klosters has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sunstar Hotel Klosters?

Sunstar Hotel Klosters features an indoor pool, a steam room and 2 restaurants.

Is Sunstar Hotel Klosters family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Sunstar Hotel Klosters is a hit with families.

Does Sunstar Hotel Klosters serve breakfast?

Sure does, free buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sunstar Hotel Klosters?

No, Sunstar Hotel Klosters does not offer an airport shuttle service.

Is there a bar or restaurant at Sunstar Hotel Klosters?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunstar Hotel Klosters?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sunstar Hotel Klosters Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 96 reviews" "
Rating 8 - Good. 31 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qris

Stayed 5 nights in Dec 2023

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming cozy getaway nestled in the Swiss Alps
Charming hotel in the Swiss alps, perfect for an overnight stay during a motorcycle trip through the region. The rooms were clean, bed comfortable, bathroom and shower good. The restaurant was also great. We ate dinner and breakfast there and the food was excellent for both meals. Staff were welcoming and very friendly at every encounter, from check in through check out, really excellent customer service, it was greatly appreciated after a long day riding. Just be aware there isn't much out that direction in the way of any shops, other dining options, or things to see but it wasn't a concern or factor in my trip specifically. This would be an excellent cozy getaway with your partner.
Stayed 1 night in Jul 2021

10/10 Excellent

Cecilie Holmich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Swiss star in the mountain
We Booked a one night stay before our Sunday ski trip. One person checked in before the other one with no problem. Our room were nice and as expected (Swiss style). The staff was very friendly and everything was very nice and tidy. They were also following the COVID-19 rules and made it easy to understand and follow.
Stayed 1 night in Mar 2021

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel in Klosters Dorf
Lovely hotel within walking distance of Klosters Dorf rail station and also the gondola to Madrisa ski area. Great food, helpful staff and welcoming atmosphere. Indoor pool , sauna and games room available in basement. Hotel shuttle bus will collect you from rail station if you let them know - v handy to get cases to hotel when it’s snowy! Will also take you to Klosters ski lifts. AND you get pass for all trains/buses in Klosters/Davis area so getting about is very easy. Would return.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Klosters Dorf. Both in the middle of the village, as “Dorf” suggests, with wandering goats and cow farm across the street, which adds to the charm, and also a short walk away from Madrisabahn cable car to go to a family-friendly Madrisa resort with plenty of ski schools for kids of all ages and abilities, but also some slopes for adults to ski. Being a relatively small property hotel has a very cosy feel to it. Staff was fantastic, they truly make you feel like home.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very warm and comfortable, the staff were superb ,very friendly from the receptionist on arrival to the restaurant staff and the cleaners. The facilities were very good and the transport for skiers was excellent. There was nothing to dislike or complain about.
Stayed 7 nights in Dec 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing holiday, very nice hotel to stay
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Dom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very helpful staff
Lovely hotel with very helpful staff and excellent food, very convenient location, close to the train and bus stations and also easy parking
Stayed 1 night in Feb 2018

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You For A Wonderful Stay
Thank you for a wonderful stay, for allowing me to check in so late, for the beautiful hand-carved solid wood furniture in the room, the luxurious down duvet and pillows, the full-sise bath and spacious patio, the delicious breakfast with freshly baked croissants, sparking wine and fair-trade sugar for the coffee. Most of all, thank you for all your kindness.
Stayed 1 night in Jan 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Ski Trip
A short new year trip, great service and a good location.
Stayed 3 nights in Dec 2017

10/10 Excellent

Tom, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Alps
Very nice hotel, nice room, great breakfasts, friendly staff. A nice feature is the (free) Guest Card with which all cableways in Davos Klosters are free (summer only), as well as all local buses and railroad to and from Davos.
Stayed 5 nights in Jul 2017

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for skiing
The hotel was perfect for my long weekend. The staff was very helpful with making sure I had all the information for ski rentals, maps of the ski resorts, transportation etc. I loved the health club with the steam and sauna with the pool after skiing. The views from the room were unbelievable. The breakfast had everything you would want and more. The waitress asked how I liked it and I mentioned about the breads tasted like you just baked them. She replied we did :0). I would highly recommend the Sunstar. I was in Germany for a business trip and took the train. The hotel had a pickup waiting. FYI it is less than a 5 minute walk also from the station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Davide, Dereham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick gateway in the mountains.
Short 3 nights break, hotel was very nice, surrounded by nature and stunning views. The staff was very friendly and helpfull. The low points are the Wifi was very slow and the bedroom had 2 single size beds.

8/10 Good

Robert, New York, NY

Liked: Cleanliness, staff & service
Excellent staff; facilities need major renovation
The pros: the staff are excellent. From the front desk to the waitstaff in the restaurants, we were incredibly welcomed and well served. The shuttle driver is incredibly helpful and on time, every time. The food at both breakfast and dinner were really surprisingly good. The hotel itself is very dated. The bar is smoking; really? Smoking? And the bathroom was super old and dumpy. All in all a good value. Excellent staff, and excellent location. But not someplace I would dream about returning to.

10/10 Excellent

Michael, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Can recomend the hotel as good value for money compared to other hotels I have stayed in in Klosters (I visit often). Quiet, nice terrace, very nice breakfast, large room, unexpected extras in package (free soft drinks, sun cream that I had forgotten). Slightly negative is the location on the edge of Klosters but there is a short walk(but up hill)to busstop and then with free buss you are quickly in centre. The bathroom is a nice size but a little bit dated.

10/10 Excellent

Ian, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fine but out of town
Locations is not in Klosters town centre, dont make the mistake I did and get off at the wrong train station!! entirely my fault as when the train stops at Kloster Dorf station you have to get off onto the train tracks and not a platform. Couldnt praise the staff enough, very helpful and pleasant. Food was excellent, close to a fine dining experience, really good.

10/10 Excellent

Roger, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Wonderful stay. Would recommend this hotel to anyone.

10/10 Excellent

Christian

Cosy, clean, convenient location and very friendly staff, can certainly recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Melanie

Stayed 2 nights in Feb 2024

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung ist sehr gut. Küche super.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023