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Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • SkyPark
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room

Room

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Highlights

Balcony
Fireplace
Air conditioning
Fridge
TV
Jetted bath
Hairdryer
Shower/bath combination
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • River view
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$138
for 1 night
includes taxes & fees
18 Nov - 19 Nov
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About the area

Gatlinburg

At Edgewater Hotel - Gatlinburg you'll be within a short 5-minute stroll of Ripley's Aquarium of the Smokies and SkyPark. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour front desk, a terrace and a fireplace in the lobby. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Downtown Gatlinburg hotel include Anakeesta and Ole Smoky Moonshine Distillery.

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • SkyPark - 4 min walk
  • Anakeesta - 6 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • Gatlinburg Convention Center - 6 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on 18 Nov 2024 start from AU$245.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Edgewater Hotel - Gatlinburg?

Yep, Edgewater Hotel - Gatlinburg has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Edgewater Hotel - Gatlinburg have a pool?

Yep, and guests love it! Edgewater Hotel - Gatlinburg has an outdoor pool and an indoor pool.

Does Edgewater Hotel - Gatlinburg serve breakfast?

You bet, travelers highly rate the free continental breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Edgewater Hotel - Gatlinburg?

No, Edgewater Hotel - Gatlinburg does not offer an airport shuttle service.

Is there a bar or restaurant at Edgewater Hotel - Gatlinburg?

Yep, you can grab a meal at Edgewater Hotel - Gatlinburg's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Edgewater Hotel - Gatlinburg?

No, only service animals are allowed.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 843 out of 1543 reviews" "
Rating 8 - Good. 464 out of 1543 reviews" "
Rating 6 - Okay. 164 out of 1543 reviews" "
Rating 4 - Poor. 52 out of 1543 reviews" "
Rating 2 - Terrible. 20 out of 1543 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrei, Wheeling

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, we had great experience. But hotel is definitely too old and needs remodeling
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to everything
Room was clean. Hotel was close to everything. Will stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sudhanshu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent and the attention to detail by maintenance was stellar!
Stayed 2 nights in Jul 2024

2/10 Terrible

Sumeet

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the 3 star category as they claim. Terrible breakfast. Not recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location to walk to many attractions and shopping. The lady at the front desk, I forgot her name, was extremely nice and helpful. The room and property was very clean and well maintained.
Stayed 1 night in Aug 2024

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service
Great place with a great location. This is not a perfect, brand new hotel, but it was clean and the staff was very welcoming. Good breakfast. The elevators were busy and a wait to get on- that normally wouldn’t matter to me but it was difficult to locate the stairs and it felt like we were going into an employee only area to use the stairs but we weren’t. Overall I loved it- the room and balcony were great. We had a nice view- riverside seems best because you get the stream, the mountains, and downtown. While this hotel could use some updating, it was really an excellent value and experience.
Stayed 1 night in Aug 2024

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

STARLA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant to book here as some reviews were mixed. But,let me tell you,it was the best decision i could of made. The staff is super friendly and very helpful. Some parts of the hotel were a little outdated , but you could tell they have recently started improvements. The view is by far stunning. Very convient to many attractions. Parking spaces are a little small. But ,my van fit just fine. The elevator can be slow at times but we just used the stairs if we had to. I already booked my next stay. This hotel is so underrated. Little hidden grem.
Stayed 3 nights in Jun 2024

8/10 Good

Lacey

Travelled with group
Liked: Cleanliness, staff & service
The Edgewater is a clean and affordable hotel. We had a double room and the river side. The hallway appeared to be freshly renovated. The beds were very comfortable and having a balcony was a nice amenity. We enjoyed the pool area, however there are minimal seating options in the small outdoor area. The only cons to our stay were the slow elevators and the fact our refrigerator door didn’t properly seal. I would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great time and will be staying again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dalton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for four nights. The hotel is on the older side and you can see the age. With that being said it was very clean and has been updated over the years. The staff were great and beds were comfortable. The pillows suck but that seems to be a consistent issue with all hotels. My kids lived the little water slide in the pool and the location is AMAZING. We didnt touch our car the entire time we were there since we could walk every where. Overall it was a great stay, I would stay again, and recommend to family/friends.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Becky

Travelled with family
Liked: Staff & service, amenities
Location to the main part of Gatlinburg was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was super easy , awesome location loved sitting on the balcony admiring the creek and an occasional bear across the street ! Staff was very friendly and helpful , can't wait to go back !
Creek from our balcony ,
Stayed 2 nights in Jul 2024

10/10 Excellent

Naif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast needs to be better than this.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Stayed 1 night in Jul 2024

8/10 Good

Cory L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to everything in town. Breakfast was good and the woman that worked breakfast was so kind and friendly. The pool was small and very crowded.
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with free parking
Stayed 1 night in Jul 2024

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most restaurants and stores were within 10 minute walk so that was very convenient. Unfortunately 1 of 2 elevators broke which made it really difficult to accommodate so many people leaving in the morning but by day two they had fixed it. We had stayed at the Hilton park vista before and this hotel was cleaner and cheaper. The pool was nice to have but nothing to be impressed by. They do include hot breakfast with the stay which another perk.
Stayed 2 nights in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
within walking distance to everything.
clean and short walk to everything. Friendly staff. Nice indoor and outdoor pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Stayed 5 nights in Jul 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers ❤️
We stayed for 5 nights from Tuesday night until Sunday morning. Very clean, housekeeping team was wonderful,respectful and very effective, at breakfast they had a variety of things including sausage,biscuits,eggs,gravy ,juice,coffee,oatmeal,cereal,pancakes,syrup,fruits and much more. The hotel is 3-5 minutes walk from the Aquarium,Anakeesta ,Mall ,Sky Park and a lot of eating places like mellow mushroom etc. They have an indoor pool with a good size slide plus 2 hot tubs and and outdoor pool with tables /I'm rellas and chairs/chez long . Front desk personnel are very sweet and always helpful. Parking is free. Be prepared to wait for the elevator if you're staying on a weekend,it's busy and it might take a while. We loved everything and we'll return for sure!
Stayed 5 nights in Jul 2024