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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Parking included
  • Air conditioning
The current price is AU$116
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
803 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪3 min drive‬
  • Traffic Light #5
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room

Comfort Suites Gatlinburg Downtown-Convention Center

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (522)
The price is AU$243
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Comfort Suites Gatlinburg Downtown-Convention Center

About the area

Gatlinburg

At MainStay Suites Gatlinburg Downtown Area you'll be 2.5 km (1.5 mi) from Ripley's Aquarium of the Smokies and 3.7 km (2.3 mi) from Great Smoky Mountains National Park. Highlights at this hotel include an indoor swimming pool, and in-room kitchens and free WiFi. .This hotel has free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Gatlinburg hotel include Anakeesta and Ripley's Believe It Or Not Museum.

What's nearby

  • Anakeesta - 3 min drive
  • Ripley's Aquarium of the Smokies - 4 min drive
  • SkyPark - 4 min drive
  • Gatlinburg Convention Center - 5 min drive
  • Wild Bear Falls Indoor Water Park - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel with free parking, near Ripley's Aquarium of the Smokies
MainStay Suites Gatlinburg Downtown Area offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. MainStay Suites Gatlinburg Downtown Area also features coffee/tea in common area, laundry facilities, and a corner/local shop. Free self parking is available.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 116 guestrooms or units
  • Built in 2023
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Corner/local shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, microwaves and dishwashers. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at MainStay Suites Gatlinburg Downtown Area?

MainStay Suites Gatlinburg Downtown Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Gatlinburg Downtown Area?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Gatlinburg Downtown Area on 9 Feb 2025 start from AU$115.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Gatlinburg Downtown Area?

Yep, MainStay Suites Gatlinburg Downtown Area has a free self car park.

Does MainStay Suites Gatlinburg Downtown Area have a pool?

MainStay Suites Gatlinburg Downtown Area has an indoor pool.

Is there a free airport shuttle available at MainStay Suites Gatlinburg Downtown Area?

No, MainStay Suites Gatlinburg Downtown Area does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at MainStay Suites Gatlinburg Downtown Area?

No, pets are not allowed.

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 188 reviews" "
Rating 8 - Good. 34 out of 188 reviews" "
Rating 6 - Okay. 10 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 15 out of 188 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WANDA, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is new, clean and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Stayed 5 nights in Oct 2024

10/10 Excellent

Genesis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a new property, so is obvious it feels really nice. We loved staying here. They have almost everything that you need inside. Their breakfast is good. The pool was warm. My only complaint is they should have quarters for the laundry area. How you offered a service and don't have quarters!? So if you come here and want to wash and dry your clothes, make sure you have change. Other than that my family have a pleasant stayed. We love Gatlinburg.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin C

Stayed 2 nights in Oct 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
easy and clean
Stayed 1 night in Oct 2024

8/10 Good

Gitika Dinesh

Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Srilu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel for a budget price
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy to find comfortable hotel that was perfect for our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the front desk staff. He had a great sense of humor and was very welcoming. The room was great and everything was clean.
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Found a Cheeto in the floor but other than that pretty nice. Big room
Stayed 2 nights in Sep 2024

8/10 Good

Ayush

Stayed 2 nights in Aug 2024

8/10 Good

William, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar could use improvement . Not much variety.
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Aug 2024