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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Exterior
Property amenity
Villa, 3 Bedrooms | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry
The current price is AU$226
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
Gatlinburg, TN
  • Wild Bear Falls Indoor Water Park
    ā€Ŗ1 min walkā€¬
  • Historic Ogle Log Cabin
    ā€Ŗ5 min driveā€¬
  • Anakeesta
    ā€Ŗ5 min driveā€¬
  • Knoxville, TN (TYS-McGhee Tyson)
    ā€Ŗ64 min driveā€¬

Room options

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hairdryer
Iron/ironing board
Wardrobe
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed - double
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, (1601)
The price is AU$294
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

A family-friendly stay in Gatlinburg awaits you at Westgate Smoky Mountain Resort & Water Park. You'll be steps from Wild Bear Falls Indoor Water Park and 3.3 km (2 mi) from Ripley's Aquarium of the Smokies. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages. Southern Comfort is open for dinner. Mountain Top Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 hot tubs, water park and gym plus access to mini golf. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this 4-property class Gatlinburg hotel include Great Smoky Mountains National Park and Anakeesta.

What's nearby

  • Wild Bear Falls Indoor Water Park - 1 min walk
  • Anakeesta - 5 min drive
  • Ripley's Aquarium of the Smokies - 5 min drive
  • SkyPark - 6 min drive
  • Gatlinburg Convention Center - 7 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 64 min drive

Restaurants

  • ā€ŖCliff Top Grill & Bar - ā€¬6 min drive
  • ā€ŖTennessee Cider Company - ā€¬6 min drive
  • ā€ŖLoco Burro Fresh Mex Cantina - ā€¬6 min drive
  • ā€ŖSubway - ā€¬5 min drive
  • ā€ŖOle Red - ā€¬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Westgate Smoky Mountain Resort & Water Park offers its guests a full-service spa, a water park (surcharge), 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A health club, barbecue grills, and gift shops/newsstands are also featured at the family-friendly Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 6 February:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.Ā On-site parties or group events are strictly prohibited.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort & Water Park Hotel
Westgate Smoky Mountain Resort & Water Park Gatlinburg
Westgate Smoky Mountain Resort & Water Park Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 25 Feb 2025 start from AU$172.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Westgate Smoky Mountain Resort & Water Park?

Yep, there is an onsite spa at Westgate Smoky Mountain Resort & Water Park. You'll enjoy services like Swedish massages.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park has 2 outdoor swimming pools.

Does Westgate Smoky Mountain Resort & Water Park have a waterslide?

No, there is no waterslide at Westgate Smoky Mountain Resort & Water Park, but Wild Bear Falls Indoor Water Park is a short 1-minute walk away.

What luxury perks are available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools, 2 hot tubs and a health club.

Is Westgate Smoky Mountain Resort & Water Park family-friendly?

You bet! With amenities such as children's meals, a playground and a water park, it's no surprise that Westgate Smoky Mountain Resort & Water Park is a hit with families.

Does Westgate Smoky Mountain Resort & Water Park serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Westgate Smoky Mountain Resort & Water Park?

No, Westgate Smoky Mountain Resort & Water Park does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Smoky Mountain Resort & Water Park?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Smoky Mountain Resort & Water Park?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1006 reviews
Rating 8 - Good. 175 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 69 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love going here every year! Itā€™s a wonderful place for everyone in the family. I do want to share a little advice for newcomers as I wish I had, had on our first visit. Be prepared with food and drinks when you arrive especially at night because there is no place to grab a drink or snack. The closest available convenience store or place to get any of those items is about 3-4 miles back down the road going into Pigeon Forge. Be prepared to do a lot of walking from your vehicle to your room as the parking lots are not quite designed very well to accommodate the number of rooms they have available for each section. Luckily there are plenty of the small cart shuttles that will come through all day and evening to take you anywhere you want to go around the property. One more down fall to this facility is the small store they have for guests to purchase necessities such as snack foods, personal care products, etcā€¦ but the price for small travel size items are extremely over priced and unnecessary! A small tiny travel size of womenā€™s deodorant that could purchase at a local Dollar store or Walmart was $7, or a hairbrush and may I add a very cheap made hairbrush was $13 when you can get the exact hairbrush would be $4 at the local convenience store or dollar store. Besides the few no so great things I mentioned, I would absolutely recommend this place for sure! The sweetest little perk I found to have enjoyed was every time you was the staff waving at everyone in passing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Chelsea

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

DAWN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park for the kids
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was OK. The room we were in was extremely small and stuffed with furniture. The AC did not work. The onsite restaurant was bad. The service and food are definitely lacking.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, parking was very convenient except for trailer parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
My parents are owners have been for 15 years. Love coming up when they're here. Great place..
Stayed 2 nights in Sep 2024

10/10 Excellent

Drake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location and the building are very nice, the cleaning and front desk staff is very kind, the waterpark charge and the parking are not good, the resort is timeshare oriented not hotel oriented
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff got us another room when there was a problem with our first room.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rikiya

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mountains View . Water park & arcade for kids
Stayed 2 nights in Aug 2024

6/10 Okay

Rekha, East amherst

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Schuyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot up in the mountains, very kind folks working there. Felt like home. View is incredible.
Stayed 4 nights in Aug 2024

10/10 Excellent

jair

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 3 nights in Jul 2024

8/10 Good

Liudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024