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Novotel Gdansk Marina

3.0 star property
Beach hotel with indoor pool, near Jelitkowo Beach

Photo gallery for Novotel Gdansk Marina

Indoor pool, open 7:00 AM to 9:30 PM, lifeguards on site
Property amenity
Bar (on property)
Desk, laptop workspace, blackout curtains, soundproofing
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Spa
  • 24/7 front desk
  • Bar
The current price is AU$129
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Jelitkowska 20, Gdansk, Pomerania, 80-342
  • Jelitkowo Beach
    ‪4 min walk‬
  • Sopot Beach
    ‪6 min walk‬
  • Sopot Pier
    ‪6 min drive‬
  • Gdańsk (GDN-Lech Wałęsa)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Sea View (A/C)

Desk, laptop workspace, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Sea View (A/C)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Sea View (A/C)

Desk, laptop workspace, blackout curtains, soundproofing

Superior Room, 2 Single Beds, Sea View (A/C)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed (Comfortable, air-conditioned)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed (Comfortable, air-conditioned)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 17 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Comfortable, air-conditioned)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (Comfortable, air-conditioned)

Highlights

Soundproofed
Air conditioning
Heating
Dining table
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds (Comfortable, air-conditioned)

Standard Twin Room, 2 Single Beds (Comfortable, air-conditioned)

Standard Twin Room, 2 Single Beds (Comfortable, air-conditioned)

Highlights

Soundproofed
Air conditioning
Heating
Dining table
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Comfortable, air-conditioned)

Standard Room, 1 Single Bed (Comfortable, air-conditioned)

Standard Room, 1 Single Bed (Comfortable, air-conditioned)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Hairdryer
  • Partial sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (A/C on the highest floor)

Superior Room, 1 Queen Bed with Sofa bed (A/C on the highest floor)

Superior Room, 1 Queen Bed with Sofa bed (A/C on the highest floor)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Gdańsk

A family-friendly stay in Gdańsk awaits you at Novotel Gdansk Marina. Within just a 10-minute stroll, you'll find Jelitkowo Beach and Sopot Beach. Highlights at this beach hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Marina Beach Gym can include hot stone massages, sports massages, body scrubs and facials along with access to the sauna. The restaurant, Fish&Gin, is open for lunch and dinner. Fish&Gin is the hotel's own bar. Enjoy the free kids' club, gym, sauna and kids' swimming pool. 5 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Jelitkowo hotel, you'll be 2.8 km (1.7 mi) from Sopot Pier and 4.4 km (2.8 mi) from Aquapark Sopot.

What's nearby

  • Jelitkowo Beach - 4 min walk - 0.4 km
  • Sopot Beach - 6 min walk - 0.5 km
  • Ergo Arena - 12 min walk - 1.0 km
  • Sopot Pier - 6 min drive - 2.5 km
  • Aquapark Sopot - 10 min drive - 4.6 km

Getting around

  • Gdansk Oliwa Station - 9 min drive
  • Królewskie Wzgórze Tram Stop - 16 min drive
  • Gdańsk (GDN-Lech Wałęsa) - 33 min drive

Restaurants

  • ‪Przystań. Bar gastronomiczny - ‬16 min walk
  • ‪Piach I Woda - ‬14 min walk
  • ‪Chilly Willy - ‬14 min walk
  • ‪Blu Bambu - ‬3 min walk
  • ‪Karmazyn - ‬7 min walk

About this property

Novotel Gdansk Marina

Beach hotel with indoor pool, near Jelitkowo Beach
Novotel Gdansk Marina offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Novotel Gdansk Marina. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gdańsk hotel.

  • 194 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Gdansk Marina offers 194 air-conditioned accommodations with a hairdryer and free toiletries. 46-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marina Beach Gym. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Belarusian, English, German, Polish, Russian

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  • Spa
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4.0 out of 5, Very good, 470 reviews
The price is AU$114
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fish&Gin
  • Fish&Gin

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Firepit
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an access code
Guests are recommended to download the property's ALL.com mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Pets: PLN 120 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 50 per night
  • A tax is imposed by the city: PLN 3.31 per person, per night
  • Resort fee: PLN 3.31 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 90 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 120 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gdansk Marina
Gdansk Novotel Marina
Marina Gdansk
Marina Novotel
Novotel Gdansk
Novotel Gdansk Marina
Novotel Marina
Novotel Marina Gdansk
Novotel Marina Hotel
Novotel Marina Hotel Gdansk
Accor Gdansk Marina
Novotel Gdansk Marina Hotel Gdansk
Novotel Gdansk Marina Hotel
Gdansk Novotel
Novotel Gdansk Marina Hotel
Novotel Gdansk Marina Gdansk
Novotel Gdansk Marina Hotel Gdansk

Frequently asked questions

What is the cancellation policy at Novotel Gdansk Marina?

Novotel Gdansk Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Gdansk Marina?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Gdansk Marina on 30 Mar 2025 start from AU$123.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Gdansk Marina?

Yep, Novotel Gdansk Marina has a self car park for PLN 70 per day.

Are there any beaches close to Novotel Gdansk Marina?

Yep, Novotel Gdansk Marina is a short 6-minute walk from Sopot Beach. Fun beach activities include windsurfing, sailing and swimming. You can also find water sports equipment.

Is there a spa on site at Novotel Gdansk Marina?

Yep, Marina Beach Gym is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Novotel Gdansk Marina have a pool?

Novotel Gdansk Marina has an indoor pool and a kids' pool. The pool is open 7:00 AM to 9:30 PM.

Is Novotel Gdansk Marina family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Novotel Gdansk Marina is a hit with families.

Does Novotel Gdansk Marina serve breakfast?

Sure does, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Gdansk Marina?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Gdansk Marina?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Novotel Gdansk Marina?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Novotel Gdansk Marina?

Furry friends are welcome at Novotel Gdansk Marina, with food and water bowls on offer.

Novotel Gdansk Marina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 520 reviews
Rating 8 - Good. 260 out of 520 reviews
Rating 6 - Okay. 89 out of 520 reviews
Rating 4 - Poor. 24 out of 520 reviews
Rating 2 - Terrible. 6 out of 520 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, property conditions & facilities
Very underwhelming service. Not able to change 2 weeks ahead of the stay date. I made booking on a wrong day via Expedia portal. The date defaulted on a portal two weeks ahead. I have noticed my error as soon as I received email confirmation and the staff wouldn’t answer my calls nor messages to change the booking, even though it was 2-weeks ahead. Shocking service in a good looking hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

MUNA

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad hotel
Very bad.. I rate the hotel one star.. The reception is very bad and the treatment of the staff is very bad. And the room is small.
Stayed 6 nights in Jul 2024

8/10 Good

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy a stay here
It was a really nice experience to stay here. Just a step away from the sea, with nice view from the window. Rooms are newly renowated and really clean.Breakfast was really good and fresh. Good coffee. Bad condition of the building outisde and for the swimming pool. No "additional points" unfortunatelly. Just to sleep and eat rather not spending and enjoying long time there.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Perfect location, suberb view, clean hotel and lots to do in the area.
Stayed 7 nights in Oct 2022

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was friendly, could not have been better.
Stayed 2 nights in May 2022

8/10 Good

Maciej, Novi

Stayed 2 nights in Apr 2022

10/10 Excellent

Krupa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wszystko bylo super tylko wlaczenie tv troche skomplikowane.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel - great for families
Tasty and fresh breakfast, friendly staff (front and back office), recently refurbished hotel but missing my bathtub! slightly smaller rooms than in the past, but no problem. Kids' play room - enjoyed by my son (table tennis was fun!). Perfect sea location, too. Recommended.
Stayed 9 nights in Oct 2021

8/10 Good

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed the vanity bag in the bathroom, otherwise great experience
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
great location and poor service
the location is perfect, hotel is undergoing a renovation hence it might be a little dusty however the room we stayed in was freshly renovated since it's a near-sea location there was a lot of sand on the floor and when we asked for cleaning services we were told to clean ourselves with a broom and dustpan that was not even in the room (at the check-in we were told we can ask for cleaning/towels when needed as this is on demand service during covid which turn out not to be true when we actually needed this service) I am disappointed with the reception in general as our flush stopped working the first evening and when i called the reception at 10 PM their only comment was - sorry, technician comes back at 8 am we cannot do anything now... I did ask for room change and only after some argument we were offered the same room with sea view (after no offer receptionist offered us a standard room with no view and then magically found available room with the view after I refused to change room for lower standard) This is not a service I expect for such a price.
Stayed 4 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Krystian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very close to the beach.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, 2 min to the beach, walking distance to Sopot Molo
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Breakfast had a really good choice and quality. Room had very comfortable beds good size and tv. Very near the beach and good transport links.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Sam, Worksop, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished rooms. Pleasant and helpful staff. Good facilities. Good for a beach holiday. Around 30 minutes from the centre of Gdansk and Gdynia
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the promenade and beach. Good breakfast. Friendly staff.
Stayed 3 nights in May 2019

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Poor
The floor I was staying on was undergoing renovation, the carpets in the hallway were dirty, and whilst the room was nice and clean the communal areas were not the best...there was no real restaurant other than a small section by the bar which wasn't always manned. The breakfast was not good either...apart from the person who welcomed me on reception the staff were not friendly. I will not be going back. I expected more from the Novotel.
Stayed 2 nights in May 2019

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay highly reccomend
The lady on reception , I believe her name was Daria (sorry if I've spelt it wrong) was absolutely amazing , so helpful and freindly you couldn't ask for better, she helped translate for us , made phone call on our behalf (to find out if our pizza was enroute from a takeaway) . Sorted out our brekfast issue , generally an asset to the hotel. The rooms were clean and beds extremely comfy. The hotel is practically on the beach just walk through hotel gardens and straight out to a beautiful beach .
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
The cleaning staff was brilliant. Counter staff... it depends who was working. I got a room next to some refurbishment works in the old part even as I paid almost €500 for a single room and 1 week stay. They didn't want to sort it out saying I should ring Expedia! What a joke! only the last day of my stay I've got a free breakfast as I was able to speak to a supervisor/manager. Another thing is the pool. I choose the Novotel as they have a pool but it wasn't mentioned, the pool is also to be used by people from the outside. The pool is very small and always full. I didn't get a chance to use it even once. The gym was ok.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff with a nice park and gym. Very clean.
Stayed 5 nights in Apr 2019

10/10 Excellent

Peter, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walkable to see and Sopot, close to Ergo Arena
Stayed 1 night in Sep 2018