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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Lobby sitting area
Outdoor pool
View from room
Front of property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
53 Persiaran Gurney, George Town, Penang, 10250
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪16 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior City View Room (Twin Bed)

View from room

Superior City View Room (Twin Bed)

Highlights

Air conditioning
TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior City View Room (King Bed)

Room amenity

Superior City View Room (King Bed)

Highlights

Air conditioning
TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (King Bed)

Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Sea View Room (King Bed)

Highlights

Air conditioning
TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (Twin Bed)

View from room

Deluxe Sea View Room (Twin Bed)

Highlights

Air conditioning
TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • Sea view
  • Sleeps 3
  • 2 Single Beds

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About the area

George Town

A luxury stay in George Town awaits you at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. Within steps you'll find Gurney Drive and Gurney Plaza within a 20-minute stroll. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Downtown George Town hotel include KOMTAR and Penang Hill.

What's nearby

  • Gurney Drive - 1 min walk - 0.1 km
  • Gleneagles Penang Medical Centre - 8 min walk - 0.7 km
  • Gurney Plaza - 16 min walk - 1.4 km
  • KOMTAR - 4 min drive - 3.4 km
  • Penang Adventist Hospital - 5 min drive - 3.1 km

Getting around

  • Penang Sentral - 35 min drive
  • Penang (PEN-Penang Intl.) - 19 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬4 min walk
  • ‪Song River Coffee Shop - ‬4 min walk
  • ‪Corner Club - ‬5 min walk
  • ‪Hachiban Izakaya 八番 - ‬3 min walk
  • ‪Yeye Hunan Restaurant - ‬4 min walk

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel with 4 restaurants and full-service spa
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star George Town hotel.

  • 368 guestrooms or units
  • 18 levels
  • 4 dining venues
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers 368 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wired and wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 50.00 for adults and from MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Frequently asked questions

What is the cancellation policy at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Yep, Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has a free self car park.

Are there any beaches close to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

The closest beach to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL is Ferringgi Beach (9.3 km).

Is there a spa on site at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Yep, there is an onsite spa at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. You'll enjoy services like massages.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL have a pool?

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL features a full-service spa, a health club and an outdoor pool.

Does Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL serve breakfast?

Sure does, full brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL?

No, pets and service animals are not allowed.

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 438 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellently run hotel which continues to maintain its high service levels.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arwi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jihong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service
A very comfortable bed in an otherwise slightly dated decor in the rooms. Breakfast buffet whilst a wide variety was offered, was lacking in quality and taste. For a supposedly 4-5 star hotel, it couldn't offer better quality of tea bags? Don't get me started on those rickety dining chairs and tables on both mornings at breakfast........
Stayed 2 nights in Dec 2024

6/10 Okay

lam soon

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kye Ciin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Further charged after checkout
Dear Gurney Bay Hotel Had a great checkin but was not impressed with my checkout. Paid my bill on checkin. On checkout, was told bill was fully settled. Then later I get a notification from my bank that you have deducted a further RM 225.44 from my credit card. You did not have the courtesy to explain this or to apologise for any error you have made. Unlikely to stay with you again if this is how you treat customers.
Stayed 4 nights in Dec 2024

10/10 Excellent

WANAWD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Definitely repeatable!
Stayed 1 night in Dec 2024

10/10 Excellent

Fengqing

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed, San Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is very good. Clean rooms but Internet needs improvement.
Stayed 4 nights in Dec 2024

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the Internet connection was extremely poor
Stayed 1 night in Dec 2024

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable place
Stayed 1 night in Dec 2024

6/10 Okay

Apiwat

Travelled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 3 nights in Dec 2024

6/10 Okay

Virat

Travelled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 6 nights in Dec 2024

10/10 Excellent

Padmaja Tharoor Gangadharan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was absolutely beautiful. Room was clean and overall the hotel had a charm about it.Loved the Christmas decorations outside the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

kelvin koh Cheng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay is pretty good except the in room wifi is weak
Stayed 4 nights in Dec 2024

6/10 Okay

Minjoo

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked friendly and helpful staff, daily housekeeping, great breakfast buffet, live lounge entertainment at night, comfortable room. Would've liked a balcony, stronger bidet spray, but that's no big deal.
Stayed 4 nights in Oct 2024

8/10 Good

jungchueh

Stayed 2 nights in Oct 2024

10/10 Excellent

Ignatious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Walter

Location is okay but the property is a bit old.
Stayed 4 nights in Oct 2024

8/10 Good

MUI KWANG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Stayed 1 night in Aug 2024

8/10 Good

KIN WAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024