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Frame Hotel

3.0 star property
Hotel with a 24-hour front desk, near Gurney Drive

Photo gallery for Frame Hotel

City view from property
Front of property
Lobby sitting area
Reception
Standard Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
2F, Lorong Selamat, George Town, Pulau Pinang, 10400
  • Penang Times Square
    ‪11 min walk‬
  • KOMTAR
    ‪11 min walk‬
  • Gurney Drive
    ‪19 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite, City View

Family Suite, City View

Family Suite, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premier King

In-room safe, desk, laptop workspace, iron/ironing board

Premier King

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View

Deluxe Twin Room, City View

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Family Suite

Premium Family Suite

Premium Family Suite

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Satellite channels
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 5
  • 1 Single Bed and 2 King Beds

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room with City View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premier King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin room

  • Sleeps 2
  • 2 Single Beds

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About the area

George Town

Frame Hotel puts you in the heart of George Town, within a 20-minute stroll of popular places like KOMTAR and Gurney Drive. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance and multilingual staff. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Gurney Plaza and Penang Hill.

What's nearby

  • Penang Times Square - 11 min walk - 1.0 km
  • KOMTAR - 11 min walk - 1.0 km
  • Gurney Drive - 19 min walk - 1.6 km
  • Swettenham Pier Cruise Terminal - 4 min drive - 3.3 km
  • Gurney Plaza - 4 min drive - 3.5 km

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

Restaurants

  • ‪New World Park - ‬1 min walk
  • ‪Green House Hokkien Mee - ‬1 min walk
  • ‪Tang Steamboat Restaurant 蕫火锅 - ‬3 min walk
  • ‪Swatow Lane ice Kacang "LEE Ice Kacang - ‬1 min walk
  • ‪Passions of Kerala Banana - ‬3 min walk

About this property

Frame Hotel

Hotel with a 24-hour front desk, near Gurney Drive
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Frame Hotel.

This 3-star George Town hotel is smoke free.

  • 49 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue
Frame Hotel offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Frame Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Frame Hotel George Town
Frame Hotel Hotel
Frame Hotel George Town
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George Town Frame Hotel Hotel
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Frame
Hotel Frame Hotel George Town
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
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Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Hotel Frame Hotel

Frequently asked questions

What is the cancellation policy at Frame Hotel?

Frame Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Frame Hotel?

The closest beach to Frame Hotel is Ferringgi Beach (10.8 km).

Is there a free airport shuttle available at Frame Hotel?

No, Frame Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Frame Hotel?

Yep, you can grab a meal at Frame Hotel's onsite restaurant.

What time are check-in & check-out at Frame Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Frame Hotel?

No, pets and service animals are not allowed.

Frame Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 145 reviews
Rating 8 - Good. 54 out of 145 reviews
Rating 6 - Okay. 9 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room. Staff are professional and friendly. Close to a massive food court and supermarket, as well as a bunch of little shops and restaurants. Good hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Siew Gek, PUNGGO CENTRALL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frame Hotel awesome in checking in and out . Friendly and attentive staffs around the clock. Will stay with Frame hotel again if in Penang
Stayed 4 nights in Nov 2024

10/10 Excellent

Bun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in Frame hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked family room that fits 5 people. 2 x queen beds and 1 x single bed. It’s good value for family and meet basic needs. Lots of eatery surrounding. But the room has ants and the air conditioning perhap is not very clean as i sneeze a lot in the room but not outside, so that’s the reason i give 3-4 star review. However the hotel does meet basic need for rest and recharge.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny, Rosemead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Laysovanndollars

N/a
Stayed 3 nights in Oct 2024

10/10 Excellent

Jin Thiam

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Minutes' walk to Great World food court and eateries in Mcalister Rd and New Lane.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Great location to restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Kannawee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, conveniently located, and safe.
Stayed 1 night in Sep 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Liang Yong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel room is clean and spacious. Hot water for shower and air-conditioner are working fine. Staff are friendly and helpful. There is a food centre nearby with many choices. Also, a couple of restaurants are available within working distance. Grab is the convenient choice to move around if one is not driving.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Seng Tiong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通蛮方面，房间也是蛮清潔，大间，尤其冲凉的热水夠热，冷气夠冷，旅店对面就有食阁，卡拉OK,不錯的地点。
Stayed 4 nights in Jun 2024

8/10 Good

Shih Kiat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean but there are some ants around the desk area, even after a few self cleaning during my stay, ants are still present. All of dining options within 400m. Easy to just Grab to and fro locations around the island.
Stayed 4 nights in Jun 2024

8/10 Good

lingyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Choon Yong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff is friendly
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Salwa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in May 2024

6/10 Okay

LAN LAN

Smelly room
Stayed 4 nights in Mar 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient. Easy walking to the city
Stayed 4 nights in Apr 2024

8/10 Good

Stacey-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location is okay but around the property was a little “inconvenient” in that the sidewalks have large uncovered drain gaps, not the fault of the hotel but it’s a bit dangerous and can be found around some parts of the city. The staff was pleasant and tries to be helpful. The room was spacious.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nattawat

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and place are clean, the staff are helpful, it's convenient to get around, and easy to find food. I will definitely stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nattawat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to stay again after a year. Overall, still satisfied as before with the service, cleanliness and location of the hotel.
Stayed 2 nights in Mar 2024