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Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with free parking, steps from Hin Bus Depot Art Centre

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
Lobby sitting area
Sundeck
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$94
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Penang Times Square
    ‪2 min walk‬
  • KOMTAR
    ‪2 min walk‬
  • Chit Tiau Lor Ban San
    ‪8 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double

Superior Double

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Neo Room

Premium bedding, minibar, in-room safe, desk

Neo Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

George Town

Hotel NEO+ Penang by ASTON puts you in the heart of George Town, within steps of Hin Bus Depot Art Centre and KOMTAR. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. .With a stay at this 3.5-property class Downtown George Town hotel, you'll be 0.6 km (0.4 mi) from Chit Tiau Lor Ban San.

What's nearby

  • Penang Times Square - 2 min walk - 0.3 km
  • KOMTAR - 2 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 8 min walk - 0.7 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km
  • Gurney Drive - 3 min drive - 3.0 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel with free parking, steps from Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is parking available at Hotel NEO+ Penang by ASTON?

Yep, Hotel NEO+ Penang by ASTON has a free self car park.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 28 Apr 2025 start from AU$93.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel NEO+ Penang by ASTON?

The closest beach to Hotel NEO+ Penang by ASTON is Ferringgi Beach (11.4 km).

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON has an outdoor pool.

What makes Hotel NEO+ Penang by ASTON a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel NEO+ Penang by ASTON?

No, Hotel NEO+ Penang by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel NEO+ Penang by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel NEO+ Penang by ASTON?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel NEO+ Penang by ASTON?

No, pets are not allowed.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 242 out of 922 reviews
Rating 8 - Good. 454 out of 922 reviews
Rating 6 - Okay. 181 out of 922 reviews
Rating 4 - Poor. 28 out of 922 reviews
Rating 2 - Terrible. 17 out of 922 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Stayed 10 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

LI

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter Speed

Stayed 5 nights in Dec 2024

8/10 Good

MOGAMAT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Stayed 2 nights in Dec 2024

4/10 Poor

Ben

Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Travelling

Very pleasant stay, great location, great facilities. Rooftop pool was clean and had beautiful views. Very good quality room for the price. Thieva and Eila at reception very nice and very helpful throughout my stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim kwan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

On keat

Room dark with only a small spot light. No light on top of long mirror. No hand shower in bathroom. Water flows out and wet the whole bathroom including the WC and sink area after showering. A single small bed lamp in between 2 singles beds and it was not bright enough. No face towels provided during the whole 6 nights.
Stayed 6 nights in Oct 2024

8/10 Good

Kadiman

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary P N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and relaxing stay

Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang Nyit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good venue to stay. Very convenient
Stayed 1 night in Jul 2024

6/10 Okay

Suzie

Travelled with partner
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Huck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024

6/10 Okay

Genevieve

Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean bed sheets

Great stay!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024