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Carlisle Station Hotel, Sure Hotel Collection by BW

4.0 star property
Victorian hotel with 24-hour front desk and bar/lounge
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Exterior
Suite, 1 Double Bed, Non Smoking
Bar (on property)
Restaurant
Point of interest

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Guildhall
    6 min walk
  • Carlisle Cathedral
    8 min walk
  • Tullie House Museum and Gallery
    8 min walk
  • Carlisle (CAX)
    19 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Hairdryer
Bathrobes
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crown and Mitre Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1000)
The price is AU$162
for 1 night
includes taxes & fees
28 Nov - 29 Nov
Crown and Mitre Hotel

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include in-room LED TVs. .At the hotel's own lounge bar, you can stop for a drink. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. English breakfast is available at weekends between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • Carlisle Cathedral - 8 min walk
  • The Sands Centre - 12 min walk
  • Carlisle Castle - 13 min walk
  • Brunton Park - 19 min walk
  • Carlisle Racecourse - 5 min drive

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features express check-out, discounted use of a nearby fitness facility, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Self-parking fee: GBP 15 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 15 per day. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 15 Dec 2024 start from AU$103.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 214 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay at this hotel
Stayed 1 night in Aug 2024

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I had recently arrived and went to shop , forgot to take room key and when asked the man at reception if he could tell me what my room number was his reply was ‘no’, I found this extremely rude and not helpful at all.
Stayed 1 night in Aug 2024

6/10 Okay

Amjad

Business traveller
Liked: Staff & service
Decent place for a stop over, right next to railway station. Plenty of food options and shopping area is literally 5 mins walk. Sleep quality is okay, bathroom small and manageable, did not try the food. Easy check-in, checkout. No air-conditioning as it is supposed to be cold all the time but unfortunately felt the heat during the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
It was a wonderful hotel but my gripe is that after 9 o’clock in the evening there is nowhere around serving food.I found out from reception when I was leaving that you can order out and have food delivered to the bar. This would have saved me having to dodge drunks when I went to a chip shop and was slobbered over. Everything to do with the hotel itself was fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

6/10 Okay

John, Harrogate

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Could not shut window because a screw had been put in at the base of sash. It was permanently open by about three inches and could not be closed. The extractor fan in the bathroom did not switch off always and on two occasions was running all night. I did bring it to there attention but it was not permanently cured and was still running when I left. Staff service apart from this was good breakfast was excellent but I would never stay there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and helpful!
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Hotel is in need of updating. Staff very friendly
Unfortunately the hotel is in need of a major update. The rooms were clean but walls were damp. The staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Excellent stay.Room was perfect and near to the lift,as requested.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

David

Right next to the station handy for the city centre plenty of eating facilities nearby and very lively in the evening nice bar and friendly staff would definitely stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient for rail station, about 30 paces
Stayed 7 nights in Jun 2024

8/10 Good

Liam

Travelled with partner
Liked: Amenities, property conditions & facilities
Very convenient for the railway station. Room was very clean and spacious. Only thing that let it down was the bathroom. Needs updating and the shower was poor.
Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
a bit grubby
good points... friendly staff at front reception to check in. brilliant location for us as right by the train station. bed was comfortable bad points... next to a taxi rank with fighting going on from early early hours and continuing for hours. not the cleanest hotel, generally a bit grubby, paint peeling, scuffed furniture, grubby carpet, mouldy looking bath mat. phoned down to reception to ask if I could pick up some coffee as only one sachet in the room, and to my horror on replacing the handset I saw a toenail in the phone! Hotel sent someone up to remove it and give the phone a spray of disinfectant. Totally grossed out by it though.
Stayed 1 night in Jun 2024

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the city centre and public transport, especially rail. Nice breakfast.
Stayed 1 night in May 2024

8/10 Good

Joseph, Glenwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located just out the Railway Station Door. We were able to drop our bags, as we arrived earlier in the day. Convenient to see the Cathedral & Castle. Staff was very helpful, I take a medicine that must be refrigerated and they stored it for me. The real problem is the There is no A/C. Our room had the full afternoon sun and was over 80 degrees. They did provide a fan, but it was a sauna. We did go down to the lounge which was comfortable. This hotel did have an elevator, big plus with lots of luggage. Even with our windows open we did not hear the trains.
Stayed 2 nights in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Rather shabby bedrooms, carpet old. Staff pleasant . Great location, next to train station.
Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower rail fell down off the wall when taking a shower reported it to reception
Stayed 1 night in May 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed here and ‘upgraded’ to a suite. They have tried to update the room but a wardrobe and two lamps from ikea just aren’t cutting it. The hotel downstairs is fine, looks modern and the reception staff were efficient. On the way to our room there were several walls damaged with dampness and the carpet was threadbare on the stairs. Our ‘suite’ stank of mould and needed a good airing. We sprayed some perfume and deodorant and figured we were only using it to sleep and would make do. I went to use the avocado bathroom and noticed several silverfish beasties crawling around the bath. Managed to get to sleep only to be awoken at 3.30 firstly by the seagulls then there barriers from the station were collected whilst the lorry collecting reversed with the loud warning message. Then it was the bins outside being emptied so by this time it was 6am so we just got up got our things and left. Such a shame but serious money is needing spending to bring this hotel back to a standard
Stayed 1 night in May 2024