6/10 Okay
darren
Travelled with family
18 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great at all.
We have stayed here a few times before so booked again. 4 nights (1 night in suite + 3 nights in premium multiple-room due to availability). Windows in suite were flithy and only 1 of the 4 windows could be opened, the rest had handles removed and screwed shut, perhaps broken? Room was not set up for 3 guests as had to ask for tea, coffee etc and complimentary soft drink & snack.
The premium multiple bed room had no fridge, asked why and was advised some do and some dont? Soap dispensers in bathroom were empty except for the 1 over the bath. Carpets were dirty and room was just not premium at all.
Windows didnt seal very well and room has directly over a large aircon unit so buzzed almost constantly. Was woken very early in the mornings by binmen and deliveries, again if windows closed properly perhaps noise would have been less.
Although we have stayed here before and enjoyed it, we will be looking for an alternative next time we are in Glasgow visiting family. Paid a lot of money for something really quite tired and not clean.
darren
Stayed 1 night in Aug 2024