8/10 Good
stephen
Travelled with partner
3 Nov 2024
Liked: Staff & service, amenities
Upon arrival we checked in and the lovely young receptionist took our case and showed us to our room and gave us instructions on the breakfast times and location.
Entering the room was freshly decorated with en-suite bathroom,TV and tea/coffee and biscuits refreshments.
At breakfast we had all day breakfast one ordinary and one vegetarian served by the multi tasking receptionist, the breakfast was excellent.
On checking out the young receptionist was also very friendly.
Now for the negatives, if rectified we would certainly return.
A. Carpets at entrance, grand stairway and upper hall including our room all needs shampooed as they were dirty and tired looking.
B. The bathroom cistern lid was cracked, at the top front of the bath panel required some silicon sealant as it was coming loose from the bath.
C. Emulsioned walls in room and at breakfast area require some touch up painting due to chips and scratches at various locations.
These all require very little attention and yet are all neglected, a couple of hours would sort out such issues by the hotel maintenance staff.
We did enjoy our stay, but could be a lot better. Because of all the above issues, we did not think it was worth £187 for an overnight stay.
stephen
Stayed 1 night in Nov 2024
