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Hope Harbour Hotel

3.0 star property
Riverfront Gold Coast hotel in Hope Island with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hope Harbour Hotel

Exterior
Desk, blackout curtains, iron/ironing board, bed sheets
2 Beds with Balcony
Restaurant
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    8 min drive
  • Warner Bros. Movie World
    11 min drive
  • Sanctuary Cove Marina
    12 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    53 min drive

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony

2 Beds with Balcony

Highlights

Balcony
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony

Highlights

Balcony
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Desk
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

Highlights

Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Iron/ironing board
Desk
  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Pool
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2.7 out of 5, (434)
The price is AU$141
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Gold Coast

At Hope Harbour Hotel you'll be 3.3 km (2.1 mi) from Southern Moreton Bay Islands National Park and 3.9 km (2.4 mi) from Sanctuary Cove Golf and Country Club. Highlights at this hotel include 2 outdoor swimming pools, a golf course and a restaurant. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Hope Island hotel include Warner Bros. Movie World and Dreamworld.

What's nearby

  • Sanctuary Cove Golf and Country Club - 8 min drive - 6.6 km
  • Warner Bros. Movie World - 11 min drive - 11.0 km
  • Dreamworld - 12 min drive - 11.2 km
  • Sanctuary Cove Marina - 12 min drive - 7.0 km
  • Wet'n'Wild Gold Coast - 13 min drive - 11.7 km

Getting around

  • Helensvale Station - 17 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 53 min drive

Restaurants

  • ‪The Godfather Pizza - ‬5 min drive
  • ‪Hope Island Taven - ‬3 min drive
  • ‪George's Paragon Seafood Restaurant - ‬12 min drive
  • ‪Degani - ‬3 min drive
  • ‪Paradise Point Bowls Club - ‬6 min drive

About this property

Hope Harbour Hotel

Riverfront Gold Coast hotel in Hope Island with 2 outdoor swimming pools
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

  • 51 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. 

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Frequently asked questions

What is the cancellation policy at Hope Harbour Hotel?

Hope Harbour Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hope Harbour Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hope Harbour Hotel on 25 Nov 2024 start from AU$144.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hope Harbour Hotel?

Yep, Hope Harbour Hotel has a free self car park.

Are there any beaches close to Hope Harbour Hotel?

The closest beach to Hope Harbour Hotel is Surfers Paradise Beach (15.1 km).

Does Hope Harbour Hotel have a pool?

Hope Harbour Hotel has 2 outdoor swimming pools.

Is there a free airport shuttle available at Hope Harbour Hotel?

No, Hope Harbour Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hope Harbour Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hope Harbour Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hope Harbour Hotel?

No, pets are not allowed.

Is there a golf course on site at Hope Harbour Hotel?

Yep, Hope Harbour Hotel has an 18-hole golf course.

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 182 out of 622 reviews" "
Rating 8 - Good. 142 out of 622 reviews" "
Rating 6 - Okay. 99 out of 622 reviews" "
Rating 4 - Poor. 84 out of 622 reviews" "
Rating 2 - Terrible. 115 out of 622 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, close to everything but you do need a car. Very quiet place to stay. Rooms big and clean. Bed excellent!!
Stayed 3 nights in Nov 2024

2/10 Terrible

LAUREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and well appointed,the only comment I would like to make is the room was so far down the back of the complex and I'm glad I'm not handicapped as there were stairs midway from my room to lifts of which there were two adjacent each other right near the lobby.Maybe they need to make future guests aware of this.
Stayed 1 night in Nov 2024

4/10 Poor

Sarah-jane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 2 night stay of this property with a “marina view and balcony” we were tucked into a corner with limited view. Tried to check in at 5pm with the front desk unoccupied, went to the bar area to ask for service when a very young man came out lazily and gave the most poorest instructions on how to open the door with key (card) and how to get to our room. The neighbours were smoking on their balcony despite it being a no smoking zone and no one checked in, being non-smokers we were not able to enjoy the balcony, nor leave the balcony doors open due to smell. The aircon was leaking mould down the wall and over the light switch and the room smelt wet and musty. The floor near the aircon felt damp. There was a microwave and kettle, plus a bar fridge. No cutlery to make a coffee, but they had mugs and coffee sachets. TV didn’t connect and would try to connect for over an hour both nights - gave up. Decor extremely outdated and some areas of hotel smelt like off seafood.
Stayed 2 nights in Nov 2024

4/10 Poor

Timoti

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding were great, our room was not well maintained, dirty shower, broken toilet seat, no iron, no plates, no glasses to drink out of, no cups for tea or coffee, no toaster, no plates,Staines on bedspreads, smoke detector in cupboard, not working, filthy outside our ranch slider door under the aircon, no T towel, no dish cloth, reported to management but they did nothing, trouble trying to close ranch slider, throughout our room is was not clean, and not well maintained at all.
Stayed 4 nights in Nov 2024

2/10 Terrible

Bronwyn

Disliked: Staff & service, amenities, property conditions & facilities
Onsite basement carpark is unsafe - we had our car broken into with personal items and luggage stolen. There are cameras everywhere but we were told they don’t work and haven’t worked for years. The attitude from staff and management was slack and they could not care less that our property had been stolen, they just said call the police as they couldn’t do anything. They were completely unsympathetic and we will not be returning. The rooms a fairly clean and tidy, but the area around the property and the hotel common areas are dirty and untidy.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the room, beds and amenities were fine and comfortable. Bathroom is starting to get tired and needs refurbishing Out door areas need sweeping and washing - Just accumulated dirt and grime. Otherwise fine and I will stay again.
Stayed 1 night in Nov 2024

4/10 Poor

ahmet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Milika

Liked: Cleanliness, staff & service, property conditions & facilities
I like the view and whT i don't like our room was to far to walk but we enjoyed staying thank you hope Harbour hotel for have us in your hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Great dining options, seafood buffet was fabulous. Fresh, delicious and great value!
Stayed 2 nights in Nov 2024

2/10 Terrible

Ebony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was now my second stay at this place through a different hotel booking site. This was in hopes we would get a cleaner room than last time. This time we were treated from the very start when we arrived quite rudely. We had been then told a bond was to be put down ( this was not a thing 3 weeks ago when i stayed through air bnb ). When i had mentioned this was not in the booking information, the reception lady snarched the paper off me and told me to cancel my booking than throubh the website and find somewhere else. My partner and i were shocked, and just said no that was fine, it was late, we were tired and just assumed maybe she was having a bad afternoon. We get to our hotel room, it is actually disgusting that the room was not cleaned at all. Not even the tops of the side tables were cleaned. They all had some type of stickiness and grime to them. The bathroom was appalling. We think that someone may of had a stomach bug previous, because we were both sick the entire stay. I could not find anyone to contact to help, we were told that we could not have another room. And basically had nowhere elese to go apart from stay at this hotel. Both experiences have been disgusting and i advise to not book at this place.
Stayed 3 nights in Nov 2024

8/10 Good

Amelia

Stayed 1 night in Sep 2024

4/10 Poor

Darren

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived after work to check in, only to be told someone had already checked in under our name. Was given a key for a room, only to find someone residing in that room already. Given a key to another room and told it was a very good room, but come to find the room had not been cleaned, shower leaked, light bulbs near bed broken, tv not working, stains all over carpet and wardrobe door had recently had a beat down by a previous resident. Brought these issues to employee and was offered dinner on the house, which took an hour and 40mins to relieve, because the communication between staff is just non existent. Breakfast the next morning was late to start and really disappointing. Cereal was stale and buffet food offered was lacking. I have stayed at one star hotels that were better. Overall being on Hope Island I expected a lot better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dizzy

Travelled with family
Liked: Cleanliness, amenities
.
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

4/10 Poor

Chez

Disliked: Cleanliness, staff & service, property conditions & facilities
From the minute we got there, this place was a fail. The internet pics look great but, receptionist was not welcoming and not at all helpful. Once we found our room, the towels were stained, the doonas were dirty, the showerhead was barely hanging on, the pull out clothes line was broken and 1 roll of toilet paper. In the kitchenette, there was no coffee, no cutlery or plates. There was only 1 small rubbish bag. The downstairs restaurant took 15 mins to come to the counter once our thickshake order was placed, only to serve up a bodgy milkshake. Dinner was way over cooked. The burger patty was tough, the chicken was so overfried it was almost black and the salad was soggy. The pizza from the bar was so sloppy when you picked it up, all the toppings fell off. The pool could use a clean and the outdoor furniture replaced as most were broken. On a whole, ill never return. This place is over priced and under maintained. Give it a miss if you have standards for the price you pay.
Stayed 3 nights in Oct 2024

6/10 Okay

Rosalie

Average
Stayed 4 nights in Oct 2024

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
Well below what we expected. Dripping toilet. Shower door wouldn't close. Smell in room.
Stayed 9 nights in Oct 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No staff to check in, property is in poor condition.
Stayed 2 nights in Oct 2024

8/10 Good

STEVEN

Stayed 3 nights in Sep 2024

4/10 Poor

Matt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff non engaging and found prioritising text ppl over checking me in , another staff member reminded him I was there too check in Room had a dirty toilet , bunch of black hairs in the vanity, mould on the tiles in the shower and the ac did not work
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy book and check in, nice views, would recommend
Stayed 1 night in Oct 2024

6/10 Okay

Sapphire

Stayed 2 nights in Oct 2024

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is ran down, needs a lot of maintenance, lack of staff, not walking distance to anything so have to eat at their restaurant which the food was shocking also. Our rooms carpet was all stained and gross. Don’t recommend. Won’t be back.
Stayed 3 nights in Oct 2024