Ratings based on 8 Verified Reviews

Real reviews from guests who’ve stayed
3.2 out of 5
2.5 Room cleanliness
2.8 Service & staff
2.0 Room comfort
2.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
1 out of 5
by A verified traveller

Nice view but....

Posted 16 Apr. 2016
Property was very badly maintained and dirty. Everything was old and in need of repair
Comment from Hotel Management
10 Jun. 2016 by Manager, Hotel Management
The property is not a new property and is described as an elegant comfortable family home. It is in a spectacular location and is priced according to the age and location. You can have newer homes in Sanctuary Cove, however they are priced at $700 to $800 per night. Our average rate is below $380 per night and is great value for the value of the property. Every body has a different perspective, as we have many regular guests who stay with us several times during the year. We note your comments on the cleaning, we will revisit the cleaning issue as our housekeeping work very hard to maintain the property to a high standard. We are sorry that you did not enjoy the stay.
2 out of 5
by Brett from Australia - QLD - Townsville

Posted 17 Feb. 2015
Pros: Nothing
Cons: Dust filled bedrooms
3 out of 5
by Sarah from New Zealand - Canterbury

Posted 1 Feb. 2015
Cons: Couldn't swim in the pool, not inviting and the deck needs to be replaced
Location: Nice position
Facilities: Run-down; Value: Average price; Service: Bad; Cleanliness: Tidy;
5 out of 5
by Kylie

This traveller left a rating score only Posted 20 Jan. 2015
3 out of 5
by pramila from Australia - VIC - Melbourne

Posted 2 Dec. 2014
Pros: Restaurants
Cons: Swimming pool in the villa was so dirty.False advertising
clean the pool pls before guests arrive.very poor condition of the decking facing water
5 out of 5
by Sally from Australia - VIC - Melbourne

Posted 9 Nov. 2014
Pros: Location and large open spaces
Cons: Tap fittings very tired and out dated.
Facilities: Good, Place needs some updating; Service: Good; Cleanliness: Tidy, Oven & toaster were dirty; Good having a buggy to get around.
4 out of 5
by Andrew from Hong Kong

Posted 19 Aug. 2013
Pros: Great location and decent facility. Beautiful setting. Good value possibly due to the seasonality.
Cons: Not enough wash clothes and hand towels. No shampoo was provided. No fishing rods or crab pots available as promised.
Location: Wonderful
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Pleasant;
3 out of 5
by maree from Australia - QLD - Brisbane

Posted 2 Jan. 2013
Pros: Plenty of room for the whole family
Cons: Could not enjoy the outdoors due to swarms of mossie and sandflys
Facilities: Good; Value: Unreasonable; Service: Sufficient; Cleanliness: Clean; extremely poor maintenance on outside areas