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AC Hotel Palacio de Santa Ana by Marriott

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

Exterior
Exterior
Standard Room, 1 King Bed
Daily buffet breakfast (EUR 18.70 per person)
Interior detail
Reviews
8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
  • Popular LocationJose Zorrilla Stadium4 min drive
  • Popular LocationPlaza Mayor8 min drive
  • Popular LocationUniversity Clinical Hospital of Valladolid10 min drive
  • AirportValladolid (VLL)18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

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About the area

Arroyo de la Encomienda

A luxury stay in Arroyo de la Encomienda awaits you at AC Hotel Palacio de Santa Ana by Marriott. You'll be steps from Pisuerga and 2.2 km (1.3 mi) from Museo de la Ciencia. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, LOS JERONIMOS, serves Spanish cuisine and is open for breakfast, lunch and dinner. AC Bar is the hotel's own bar, serving drinks along with light fare. 13293 square feet (1235 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. On weekend mornings buffet breakfast is available. There's also the convenience of limited parking. .In proximity to this 5-property class Arroyo de la Encomienda hotel you'll find Duoro River.

What's nearby

  • Jose Zorrilla Stadium - 4 min drive
  • Plaza de Zorrilla - 7 min drive
  • Plaza Mayor - 8 min drive
  • University of Valladolid - 9 min drive
  • University Clinical Hospital of Valladolid - 10 min drive

Getting around

  • Valladolid Campo Grande Station - 10 min drive
  • Valladolid (VLL) - 18 min drive

Restaurants

  • ‪Ginos Vallsur - ‬19 min walk
  • ‪A-Cero - ‬3 min drive
  • ‪Maradu Plaza - ‬14 min walk
  • ‪La Fundición - ‬5 min walk
  • ‪Real - ‬19 min walk

About this property

AC Hotel Palacio de Santa Ana by Marriott

Luxury hotel with fitness centre and 24-hour front desk
AC Hotel Palacio de Santa Ana by Marriott offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 13293 square feet (1235 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury AC Hotel Palacio de Santa Ana by Marriott. Limited free parking is available on a first-come, first-served basis.

This 5-star Arroyo de la Encomienda hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 2 levels
  • Conference rooms
  • 13293 sq ft of conference space
  • 1235 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Bar
  • LOS JERONIMOS

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,293 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Building
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

Frequently asked questions

What is the cancellation policy at AC Hotel Palacio de Santa Ana by Marriott?

AC Hotel Palacio de Santa Ana by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Palacio de Santa Ana by Marriott?

As of 4 July 2024, prices found for a 1-night stay for 2 adults at AC Hotel Palacio de Santa Ana by Marriott on 14 July 2024 start from AU$163.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel Palacio de Santa Ana by Marriott?

Yep, AC Hotel Palacio de Santa Ana by Marriott has a free self car park. Onsite parking is limited.

Are there any beaches close to AC Hotel Palacio de Santa Ana by Marriott?

The closest beach to AC Hotel Palacio de Santa Ana by Marriott is Playa de las Moreras (4.4 km).

Does AC Hotel Palacio de Santa Ana by Marriott have a pool?

AC Hotel Palacio de Santa Ana by Marriott has an indoor pool.

Is AC Hotel Palacio de Santa Ana by Marriott family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel Palacio de Santa Ana by Marriott is a hit with families.

Does AC Hotel Palacio de Santa Ana by Marriott serve breakfast?

Yeah, buffet brekkie is served at weekends.

Is there a free airport shuttle available at AC Hotel Palacio de Santa Ana by Marriott?

No, AC Hotel Palacio de Santa Ana by Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Palacio de Santa Ana by Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel Palacio de Santa Ana by Marriott?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at AC Hotel Palacio de Santa Ana by Marriott?

No, pets are not allowed.

AC Hotel Palacio de Santa Ana by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 181 reviews" "
Rating 8 - Good. 47 out of 181 reviews" "
Rating 6 - Okay. 16 out of 181 reviews" "
Rating 4 - Poor. 8 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jarinporn

Stayed 1 night in Jun 2023

10/10 Excellent

HEMENDRA

Stayed 1 night in Mar 2023

2/10 Terrible

Tony

Review
This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022

4/10 Poor

Sharon

Stayed 1 night in Jun 2022

8/10 Good

Anibal, Naples

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Igor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Palacio de Santa Ana in Valladolid
We stopped at the Hotel Palacio in Valladolid heading to Santander to catch the ferry. The hotel and room were very nice and the breakfast and evening meal were excellent. The only issue we had (minor) was a Pizza we ordered last minute on our arrival which was very poor. The staff immediately reacted to our disappointment and rectified the problem.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pretty place !
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building converted really well into a fine hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Kathie

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Very comfortable. Friendly helpful people.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Päivi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only if you can not find anywhere else to stay
One night stay on our way from France to Portugal. The hotel was clean and nice. Not 5 star standard though. Service at the restaurant was below any standard. Drinks were spilt by staff and they did not lift finger to clean it. We had to wait 20 minutes to get the menus while staff was still setting tables. We will not stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt welcome at the hotel, very nice hotel matching modern hosting with historic building, was just great
Stayed 1 night in Jul 2019

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The past meets the present
It was a wonderful stay. The building is a renovated convent. Many of the original features have been kept. Simple and elegant decor. The backyard is beautiful and tranquil. Very nice for weddings. We enjoyed the yard very much. The service is great. Kind and generous staff. Great breakfast.
Stayed 1 night in May 2019

8/10 Good

Mick

Liked: Cleanliness, property conditions & facilities, room comfort
Room very good dinner OK breakfast bad
Stayed 1 night in Feb 2019

2/10 Terrible

luis felipe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible breakfast, service, no ammenities, no one helped with bags at arrival, old rooms, far from center
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Restaurant very disappointing. Only 6 people in there and it took 30 mins just to get a drink. Very poor service
Stayed 1 night in Oct 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for relaxing after a hard days' work!
Great Hotel all round!. A converted convent beautifully converted with many original features. I particularly liked the full size opening windows with original wooden shutters, opening on to a view of the lake and gardens. Very quiet and relaxing with lap pool and gym. Like all hotels in Spain, no English language channels on TV. Would have liked a room safe, but just a minor point. Local area is all housing with no restaurants or bars, but the hotel bar and restaurant are very good. If it's sunny you can sit in the gardens sipping a cocktail with a lovely view of the lake.
Stayed 3 nights in Oct 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Good location for travel inn the Valladolid area and surrounding cities. The room was very nice - great bedding, ideal water pressure, free use of mini-bar (water, beer, soda all free), very good wifi and lots of storage. The breakfast was also wonderful with a buffet AND a menu to order omelets and more (I would recommend getting breakfast when booking). Plenty of free parking at the hotel. The staff was very nice and helpful.

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
What a beautiful, historic property while modernized for great comfort. Be sure to explore the beautiful garden in the back that leads down to the river. Dinner and breakfast the next morning were both.very good. Lots of parking in front of the hotel though a little tricky to find the entrance. We had to circle the block
Stayed 1 night in May 2017