Master Gramado Hotel

3.5 star property
Family-friendly Gramado hotel in Planalto with 2 outdoor swimming pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Master Gramado Hotel

Poolside bar
Property grounds
2 outdoor pools, pool umbrellas, pool loungers
Front of property
Family Room (Especial)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Pool
  • Room service
The price is AU$161
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Mini Mundo
    5 min walk
  • Café Europa
    1 min walk
  • Rodoviária de Gramado
    5 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Room options

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room (Especial)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

Premier Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

Twin Room

  • Sleeps 2
  • 2 Single Beds

Room Superior

  • Sleeps 4
  • 2 Double Beds

Apartment Deluxe

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

Triple Room Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Triple Room Superior

  • Sleeps 3
  • 3 Single Beds

Apartment Classic

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Gramado

A family-friendly stay in Gramado awaits you at Master Gramado Hotel. Within steps you'll find Rotula of Flags and Joaquina Rita Bier Lake. Highlights at this Colonial hotel include 2 outdoor swimming pools, a restaurant and a complimentary breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, seasonal outdoor swimming pool and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 3.5-property class Planalto hotel, you'll find Gramado Covered Street.

What's nearby

  • Mini Mundo - 5 min walk
  • Gramado Central Avenue - 8 min walk
  • Black Lake Park - 11 min walk
  • Sao Pedro Church - 12 min walk
  • Gramado Covered Street - 12 min walk

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Family-friendly Gramado hotel in Planalto with 2 outdoor swimming pools
Master Gramado Hotel offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2207 square feet (205 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Master Gramado Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Gramado hotel is smoke free.

  • 234 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2207 sq ft of conference space
  • 205 sq. m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (2,207 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 66 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 110 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

What is the cancellation policy at Master Gramado Hotel?

Master Gramado Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Master Gramado Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on 5 Jan 2025 start from AU$160.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Master Gramado Hotel?

Yep, Master Gramado Hotel has a self car park for BRL 35 per day. Onsite parking is limited.

Does Master Gramado Hotel have a pool?

Master Gramado Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Master Gramado Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Master Gramado Hotel is a hit with families.

Does Master Gramado Hotel serve breakfast?

Yeah, complimentary buffet brekkie is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Master Gramado Hotel?

No, Master Gramado Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Master Gramado Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Master Gramado Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Master Gramado Hotel?

Cats and dogs are welcome at Master Gramado Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 821 reviews" "
Rating 8 - Good. 285 out of 821 reviews" "
Rating 6 - Okay. 81 out of 821 reviews" "
Rating 4 - Poor. 28 out of 821 reviews" "
Rating 2 - Terrible. 12 out of 821 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023

6/10 Okay

scott

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Simple, but paid parking
Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Central but nothing special
The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pets and pandemic
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Stayed 1 night in Jul 2020

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Jean Pierre

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They could be so good..only if....
-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Tony, Australia

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Stayed 2 nights in Nov 2018

8/10 Good

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for children and family
Short holiday with family including kids with 9 years and 6 years old.
Stayed 3 nights in May 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anibal, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, not so perfect as first
Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Bryn Mawr, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet location in the woods, ... and...
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Ótimo local, bonito próximo a tudo. Somente o café da manhã é muito lotado.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O melhor hotel para quem tem criança, com excelente área kids com colaboradores super atenciosas. Volto smpre.
Stayed 4 nights in Sep 2024

2/10 Terrible

WILLIAM APOLINÁRIO

Stayed 5 nights in Sep 2024

6/10 Okay

Vinicius

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Sandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já foi melhor!!
Eu era fã do Master Gramado Hotel, mas confesso que essa estadia me deixou decepcionado, poucas pessoas pra atender na recepção, check-in e check-out demorados, meu quarto não parecia limpo, havia resto de comida no chão quando chegamos, no geral me pareceu uma acomodação largada. Além disso o café da manhã decaiu muito a qualidade. Acredito que eu já tenha ficado de 4 a 5 vezes com essa e foi a pior experiência até agora.
Stayed 1 night in Aug 2024

6/10 Okay

Camila

Travelled with family
Liked: Cleanliness, staff & service
Melhor coisa do hotel é a área kids e recreação. O quarto estava com pouca manutenção, colchão e travesseiros muito ruins. Café da manhã básico. Mas a área kids e recreação maravilhosas!!! Serviço de recepção não foi muito simpático. Não deu informações iniciais. Tive que perguntar o que precisava.
Stayed 2 nights in Aug 2024

8/10 Good

Roniclei

Travelled with family
Liked: Cleanliness, amenities
Apenas só precisam melhorar o chuveiro, que tem uma queda de água horrível.
Stayed 5 nights in Aug 2024

8/10 Good

Marcos Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marcos Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Nossa estadia foi ótima, área de criança muito boa, café da manhã boa, a única coisa ruim é que não tem estacionamento, o estacionamento é pago 30 reais por dia, sem condições, ficamos no hotel por 6 dias total 180,00, no nosso caso deixamos o carro na rua, pq acho um absurdo um estacionamento do hotel e não proporcionar aos hóspedes um conforto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024