Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly Gramado hotel in Gramado City Centre with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Reception hall
Fireplace
Terrace/patio
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service
  • Breakfast included
The price is AU$110
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Gramado Central Avenue
    1 min walk
  • Orchids Park
    1 min walk
  • Gramado Covered Street
    2 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Room options

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

Suite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Superior With Garden View

  • Sleeps 2
  • 1 Double Bed

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Suite Superior

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Gramado

A family-friendly stay in Gramado awaits you at Serrazul Hotel Distributed by Intercity. Within steps you'll find Gramado Covered Street and Gramado Central Avenue. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of valet parking. .In the area of this 4-property class Gramado City Centre hotel, you'll find Snowland Park.

What's nearby

  • Gramado Central Avenue - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Sao Pedro Church - 3 min walk
  • Santa Claus Village - 4 min walk
  • Mini Mundo - 12 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Family-friendly Gramado hotel in Gramado City Centre with free breakfast
Serrazul Hotel Distributed by Intercity offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel Distributed by Intercity. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serrazul Hotel Distributed by Intercity offers 152 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, bidets and hairdryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

What is the cancellation policy at Serrazul Hotel Distributed by Intercity?

Serrazul Hotel Distributed by Intercity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 19 Jan 2025 start from AU$109.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serrazul Hotel Distributed by Intercity?

Yep, Serrazul Hotel Distributed by Intercity has valet parking for BRL 44 per day.

Does Serrazul Hotel Distributed by Intercity have a pool?

Serrazul Hotel Distributed by Intercity has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Serrazul Hotel Distributed by Intercity family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and an arcade, it's no surprise that Serrazul Hotel Distributed by Intercity is a hit with families.

Does Serrazul Hotel Distributed by Intercity serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Serrazul Hotel Distributed by Intercity?

No, Serrazul Hotel Distributed by Intercity does not offer an airport shuttle service.

Is there a bar or restaurant at Serrazul Hotel Distributed by Intercity?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serrazul Hotel Distributed by Intercity?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

No, only service animals are allowed.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 818 reviews" "
Rating 8 - Good. 197 out of 818 reviews" "
Rating 6 - Okay. 42 out of 818 reviews" "
Rating 4 - Poor. 8 out of 818 reviews" "
Rating 2 - Terrible. 9 out of 818 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

8/10 Good

Ana Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização Perfeita
Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Stayed 1 night in Feb 2024

10/10 Excellent

carlos roberto

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea Luciana, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Francisco, Sao Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and wonderful service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Adriana

Stayed 1 night in Dec 2022

8/10 Good

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Carlos

Travelled with family
Liked: Staff & service
Family vacations
Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Stayed 2 nights in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. Strong points: breakfast and staff.
Stayed 4 nights in Jun 2021

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Stayed 3 nights in Dec 2020

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente!
Stayed 1 night in Oct 2020

10/10 Excellent

Diego, Florianópolis-SC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Gustavo, Orlando, FL

Liked: Cleanliness, staff & service
The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Stayed 2 nights in Nov 2018

8/10 Good

Marco Antônio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhorou com problemas a resolver
Hotel recentemente adquirido pelo grupo Intercity. Reformaram os quartos. Café da manhã baixou bastante o nível. Ficamos na suite vista e a vista que tínhamos era da entrada do hotel. As reformas ficarm boas, porém, os vasos sanitários são com caixa acoplada pequena e jatos somente na frente. Após o uso o vaso fica sujo. Pouca água.
Stayed 2 nights in Sep 2024

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service
Hotel antigo mas bem atualizado em duas áreas comuns. O quarto bem antigo sem muita atualização. Café da manhã muito bom! Funcionários bem educados e disponíveis.
Stayed 1 night in Sep 2024

8/10 Good

haino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ROSANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024