Villa Bella Hotel & SPA Gramado

3.5 star property
Family-friendly Gramado hotel in Vila Suica with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Bella Hotel & SPA Gramado

Superior Suite
Outdoor spa tub
Superior Suite, Accessible, Valley View | Private spa tub
Aerial view
Exclusive Double Room | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
The price is AU$160
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Rua Villa Bella 125, Gramado, RS, 95670-000
  • Orchids Park
    1 min walk
  • Santa Claus Village
    8 min walk
  • Hollywood Dream Cars Museum
    10 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    68 min drive

Room options

Executive Suite

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

Family Suite

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room, Accessible, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds

Deluxe Room, Valley View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Basic Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Superior Suite

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

Superior Suite, Accessible, Valley View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 52 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Exclusive Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Exclusive Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Room

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room Superior With Valley View

  • Valley view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Double Room With Valley View

  • Valley view
  • Sleeps 2
  • 1 Queen Bed

Room Standard With Valley View

  • Valley view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Suite Presidential With Valley View

  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior With Valley View

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

Double Room Economy With Valley View

  • Valley view
  • Sleeps 2
  • 1 Double Bed

Suite Junior With Valley View

  • Valley view
  • Sleeps 4
  • 1 Double Sofa Bed, 1 Single Sofa Bed and 1 Queen Bed

Suite Premium With Bathtub

  • Sleeps 2
  • 1 Queen Bed

Room Classic

  • Sleeps 2
  • 1 Queen Bed

Suite Standard

  • Sleeps 2
  • 1 Queen Bed

Triple Room Standard With Valley View

  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite Luxury With Valley View

  • Valley view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Handicapped Room With Side View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Handicapped Room

  • Sleeps 2
  • 1 Double Bed

Handicapped Room With Valley View

  • Valley view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Double Bed

Similar properties

About the area

Gramado

A family-friendly stay in Gramado awaits you at Villa Bella Hotel & SPA Gramado. Within steps you'll find Orchids Park and Gramado Museum - Minerals and Precious Stones. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages and body scrubs along with aromatherapy and reflexology. The restaurant, Bistro Villa Bella, serves Regional cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, Hot tub and sauna. 1323 square feet (123 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 15-minute drive of this 3.5-property class Vila Suica hotel, attractions include Gramado Covered Street and Snowland Park.

What's nearby

  • Santa Claus Village - 8 min walk - 0.7 km
  • Gramado Central Avenue - 20 min walk - 1.7 km
  • Sao Pedro Church - 4 min drive - 3.6 km
  • Gramado Covered Street - 4 min drive - 3.6 km
  • Mini Mundo - 6 min drive - 4.5 km

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 141 min drive

Restaurants

  • ‪Aquecee Lanches - ‬6 min walk
  • ‪Café Colonial Bela Vista - ‬1 min walk
  • ‪Chocolates Prawer Gramado - ‬9 min walk
  • ‪Cantina Di Capo - ‬17 min walk
  • ‪Belvedere Vale do Quilombo - ‬14 min walk

About this property

Villa Bella Hotel & SPA Gramado

Family-friendly Gramado hotel in Vila Suica with a full-service spa
Villa Bella Hotel & SPA Gramado offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1323 square feet (123 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Villa Bella Hotel & SPA Gramado. Self parking and valet parking are free.

This 3.5-star Gramado hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1323 sq ft of conference space
  • 123 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Villa Bella Hotel & SPA Gramado offers 99 accommodations with minibars and a safe. 32-inch LED televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro Villa Bella

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,323 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villa Bella Conceito
Villa Bella Conceito Gramado
Villa Bella Hotel Conceito
Villa Bella Hotel Conceito Gramado
Villa Bella Hotel Conceito Gramado, Brazil
Villa Bella Hotel Conceito
Bella & Spa Gramado Gramado
Villa Bella Hotel SPA Gramado
Villa Bella Hotel & SPA Gramado Hotel
Villa Bella Hotel & SPA Gramado Gramado
Villa Bella Hotel & SPA Gramado Hotel Gramado

Frequently asked questions

What is the cancellation policy at Villa Bella Hotel & SPA Gramado?

Villa Bella Hotel & SPA Gramado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa Bella Hotel & SPA Gramado?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Villa Bella Hotel & SPA Gramado on 1 Dec 2024 start from AU$158.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa Bella Hotel & SPA Gramado?

Yep, Villa Bella Hotel & SPA Gramado has a free self car park and free valet parking.

Is there a spa on site at Villa Bella Hotel & SPA Gramado?

Yep, there is an onsite spa at Villa Bella Hotel & SPA Gramado. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Villa Bella Hotel & SPA Gramado have a pool?

Villa Bella Hotel & SPA Gramado has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Villa Bella Hotel & SPA Gramado family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Villa Bella Hotel & SPA Gramado is a hit with families.

Does Villa Bella Hotel & SPA Gramado serve breakfast?

Sure does, complimentary buffet breakfast is served daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Villa Bella Hotel & SPA Gramado?

No, Villa Bella Hotel & SPA Gramado does not offer an airport shuttle service.

Is there a bar or restaurant at Villa Bella Hotel & SPA Gramado?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa Bella Hotel & SPA Gramado?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Villa Bella Hotel & SPA Gramado?

No, pets are not allowed.

Villa Bella Hotel & SPA Gramado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 204 out of 258 reviews" "
Rating 8 - Good. 39 out of 258 reviews" "
Rating 6 - Okay. 7 out of 258 reviews" "
Rating 4 - Poor. 3 out of 258 reviews" "
Rating 2 - Terrible. 5 out of 258 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A vista era única muito bonita, o lugar é aconchegante, os quartos bem limpos, e o pessoal que trabalha lá super simpáticos
Stayed 2 nights in Apr 2024

10/10 Excellent

N

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff courteous and extremely professional, excellent breakfast
Stayed 1 night in Sep 2018

4/10 Poor

Chris, Dallas, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
I won't be returning.
Nice view, however the room was not well cleaned. We found a fingernail in our bed and a huge spider in the bathroom. The gym consists of 3 old broke down machines, crammed in a room with a ping pong table. The food is sub par and the restaurant service takes forever and is terrible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Excellent Service
The customer service at this hotel was excellent. I had several different problems during my stay (of my own fault, not the hotel), and the staff was always very prompt and friendly to help. The view from my room was gorgeous and the decor of the hotel was very warm and welcoming. If you are concerned about the hotel location outside of the city center, they have a free shuttle that makes frequent trips to/from the city center. I highly recommend staying here!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice place, not só friendly staff
Very unflexible staff. Other hotels in the reagion go way beyond to make guests feel special.

10/10 Excellent

cinthia helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com vista lindíssima. Ótima estrutura. Bom restaurante. Os colchões são muito duros para um hotel deste nível e o isolamento acústico deixa um pouco a desejar.
Stayed 2 nights in Jul 2024

6/10 Okay

marcelo

Travelled with family
Liked: Cleanliness, room comfort
Mediano
Restaurante horrível e demorado. De resto tudo bem. Nao informaram q o Restaurante estava sem cozinheiro. Fizeram esperar 1 hora e 30 minutos para uma refeição para casal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Hotel maravilhoso. Lareira linda e aconchegante. Muito agradavel para casais.
Stayed 1 night in Jul 2024

10/10 Excellent

AIRTON

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Excelente hotel e uma equipe muito atenciosa e simpática.
Stayed 3 nights in Jun 2024

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel top
Hotel maravilhoso , a vista mais incrível de Gramado !!!
Stayed 1 night in Jun 2024

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avaliação Geral do Hotel
Experiencia sensacional. Funcionários atenciosos, educados e solicitos, cômodos limpos, visual maravilhoso. O spa e espaço de piscinas e sauna muito gostoso. O local de café da manhã eh lindo, musica ambiente muito bacana. A reposição dos alimentos foi deficitaria, tendo que solicitar com recorrência aos atendentes, que prontamente atendiam aos pedidos. Acredito que possam melhorar a qualidade de alguns alimentos, visto que o hotel eh excelente. Alimentos como sucrilhos, bolas de chocolate, bolos, mexido de ovos e alguns salgados ficaram a desejar. Sobre o restaurante, fizemos alguns pedidos que não estavam a altura do hotel(bem abaixo alias). De uma maneira geral a experiencia foi otima.
Stayed 3 nights in Jun 2024

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, sossego e comodidade, vista incrível
Stayed 2 nights in Jun 2024

8/10 Good

anderson

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Jeferson

Travelled with family
Stayed 1 night in May 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima a estádia, com exceção da Academia do hotel, que precisa de uma revitalizada! O café da manhã, poderia ser melhor!
Stayed 7 nights in Apr 2024

10/10 Excellent

Luís Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito
Local incrível com vista panorâmica espetacular. Serviço de concierge perfeito. Recepção noturna em especial(cheguei para Check in as 20 hs) atenciosos, prestativos e empenhados em atender todas as demandas
Stayed 6 nights in Apr 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024