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Homewood Suites by Hilton Grand Rapids Downtown

3.0 star property
Hotel with free breakfast, a short walk to Van Andel Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Grand Rapids Downtown

Restaurant
Interior
Lobby
Restaurant
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
The price is AU$271
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
161 Ottawa Avenue N.W., Grand Rapids, MI, 49503
  • Grand Rapids Art Museum
    3 min walk
  • DeVos Performance Hall
    4 min walk
  • Van Andel Arena
    6 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    21 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, City View

Suite, 2 Queen Beds, Non Smoking, City View | Living area

Suite, 2 Queen Beds, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Residence Inn by Marriott Grand Rapids Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (826)
The price is AU$287
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Residence Inn by Marriott Grand Rapids Downtown

About the area

Grand Rapids

Homewood Suites by Hilton Grand Rapids Downtown puts you in the heart of Grand Rapids, within steps of Broadway Grand Rapids and Grand Rapids Art Museum. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .Lew's on Two is the hotel's own bar. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free on-the-go breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Grand Rapids hotel include Van Andel Arena and Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Van Andel Arena - 6 min walk
  • DeVos Place Convention Center - 7 min walk
  • Gerald R. Ford Museum - 9 min walk
  • Downtown Market - 17 min walk

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Leo's - ‬4 min walk
  • ‪Tupelo Honey - ‬1 min walk
  • ‪Flanagan's Irish Pub - ‬2 min walk
  • ‪Real Seafood Company - ‬1 min walk

About this property

Homewood Suites by Hilton Grand Rapids Downtown

Hotel with free breakfast, a short walk to Van Andel Arena
Homewood Suites by Hilton Grand Rapids Downtown offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Homewood Suites by Hilton Grand Rapids Downtown also features gift shops/newsstands, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Homewood Suites by Hilton Grand Rapids Downtown offers 110 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lew's on Two
  • Waters View

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown Hotel
Homewood Suites Hilton Grand Rapids Downtown
Hotel Homewood Suites by Hilton Grand Rapids Downtown
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites Hilton Rapids
Homewood Suites by Hilton Grand Rapids Downtown Hotel
Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Grand Rapids Downtown?

Homewood Suites by Hilton Grand Rapids Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Grand Rapids Downtown?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Grand Rapids Downtown on 5 Jan 2025 start from AU$271.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Grand Rapids Downtown?

Yep, Homewood Suites by Hilton Grand Rapids Downtown has a secured covered self car park with in/out privileges for USD 38.00 per day.

Does Homewood Suites by Hilton Grand Rapids Downtown have a pool?

Homewood Suites by Hilton Grand Rapids Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Homewood Suites by Hilton Grand Rapids Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Grand Rapids Downtown is a hit with families.

Does Homewood Suites by Hilton Grand Rapids Downtown serve breakfast?

You bet, free on-the-go breakfast is on offer weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Grand Rapids Downtown?

No, Homewood Suites by Hilton Grand Rapids Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Homewood Suites by Hilton Grand Rapids Downtown?

Yep, you can grab a meal at Homewood Suites by Hilton Grand Rapids Downtown's onsite restaurant.

What time are check-in & check-out at Homewood Suites by Hilton Grand Rapids Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Homewood Suites by Hilton Grand Rapids Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews" "
Rating 8 - Good. 205 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

kelly

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to our room later that evening I found a bug of some sort on my pillow in bed. So I took a pic and asked for them to completely change our bedding and clean our room. After several texts back and forth with them everything was to be taken care of however when we got back to our again the next day nothing was done. Not even a clean service which should be done daily as we had a 2 night stay. Bed not changed or made. So by then housekeeping went home for the night so front desk staff had to come and change our bedding and give us new bath towels. They did end up comping our room for first night only however upon check out the added fees on that Im sure they were trying to make some compensation up that was already included in our stay. So I had to call back up and ask for $80 in parking fees to be removed as it was already included in price. It was just one thing after another...we did like location of property and are room was quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marj

Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and room! In a great location and walking distance to bars and restaurants!
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Parking garage nightmare
Our room was very nice and quiet, breakfast was great! Our room phone did not work from day one and we reported it to the staff and it was never fixed. Our key card NEVER worked in the parking garage, had to call the front desk every time to get out of the garage. They even rekeyed our card and it still didn’t work, very frustrating!
Stayed 7 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property- the roof top bar is great but best of all - the staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with partner
It was a great stay. Close to all the attractions. Our only complaint was that our rooms view was of the parking garage and the cars.
Stayed 1 night in Sep 2024

6/10 Okay

Joshua

Business traveller
Restroom fan noisy. No shampoo in the shower. Floors and doors all squeaky.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our room so much that we want to stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Holly, Croswell

Travelled with partner
Liked: Amenities, property conditions & facilities
It was very clean and walking distance to everything. I highly recommend staying here and will book again in the future.
Stayed 1 night in Sep 2024

6/10 Okay

Morgan

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Christina, Walbridge

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was my first trip to Grand Rapids and I was very disappointed. The hotel had no parking on site although the amenities list "parking available". The parking was in a parking garage around the corner from the hotel and you had to pay each day. At check in, the front desk staff where unhelpful, and unapologetic. I would not stay at this hotel again. .
Stayed 1 night in Sep 2024

8/10 Good

Anthony Davis Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We tried three times to resolve our issues with the front desk only to be told a manager was unavailable. Called corporate and left a message. The dishes were dirty in dishwasher the toilet seat was not attached to toilet , empty toilet paper rolls in bathroom ? We never experienced this at a Hilton . We are STILL waiting on a manager to return our call
Stayed 1 night in Sep 2024

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nicole

It seemed a little “old or dated”. Some of the cabinets are worn.
Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! The staff was friendly and accommodating. The room was clean. The area was walkable and had many options, although we didn’t feel super safe at night. We would absolutely recommend staying here!
Stayed 2 nights in Aug 2024

6/10 Okay

Jessie

Stayed 1 night in Aug 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karin Lena

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First we got the worst suite possible, with a window out into a parking garage, with our window nose to nose with a parked SUV!! And tge room smelled like a basement, damp and nit nice. It also had strange steps down into the room, not leg-friendly. When we complained we got upgraded the second say to a fantastic suite, so much better! We are grateful but the first room should never have been rented out.
Stayed 6 nights in Jun 2024

8/10 Good

patti

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Haden

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Good breakfast. Nice staff. Let me checkout late.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Best breakfast I've had at a 3- star hotel!
Stayed 1 night in Aug 2024