Tru By Hilton Gaylord, MI

2.5 star property
Hotel in Gaylord with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Exterior
Lobby
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Popular LocationGaylord Discovery Center3 min drive
  • Popular LocationOtsego County Sportsplex3 min drive
  • Popular LocationOtsego Golf Club3 min drive
  • AirportTraverse City, MI (TVC-Cherry Capital)73 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gaylord

At Tru By Hilton Gaylord, MI you'll be within a 15-minute walk of Otsego County Historical Museum and 1.7 km (1.1 mi) from Bavarian Falls Park. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Sights within a 30-minute walk of this Gaylord hotel include Call of the Wild Museum and Otsego Memorial Hospital.

What's nearby

  • Call of the Wild Museum - 2 min drive
  • Gaylord Discovery Center - 3 min drive
  • Otsego County Sportsplex - 3 min drive
  • Otsego Golf Club - 3 min drive
  • Gaylord's City Elk Park - 3 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys Burgers & Fries - ‬10 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Culver's - ‬12 min walk
  • ‪The Pine Squirrel Bar & Grill - ‬3 min drive

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with 24-hour fitness centre and 24-hour business centre
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in common area, a corner/local shop, and a front desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

  • 92 guestrooms or units
  • 4 levels
  • Built in 2021
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Weekly housekeeping

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Frequently asked questions

What is the cancellation policy at Tru By Hilton Gaylord, MI?

Tru By Hilton Gaylord, MI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Gaylord, MI?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Gaylord, MI on 21 July 2024 start from AU$211.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Gaylord, MI?

Yep, Tru By Hilton Gaylord, MI has a free self car park.

Does Tru By Hilton Gaylord, MI have a pool?

Tru By Hilton Gaylord, MI has an indoor pool.

Is there a free airport shuttle available at Tru By Hilton Gaylord, MI?

No, Tru By Hilton Gaylord, MI does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Gaylord, MI?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 163 out of 268 reviews" "
Rating 8 - Good. 64 out of 268 reviews" "
Rating 6 - Okay. 24 out of 268 reviews" "
Rating 4 - Poor. 7 out of 268 reviews" "
Rating 2 - Terrible. 10 out of 268 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CRAIG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was new and clean. The rooms were large and modern. Would recommend staying at this location.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the workout room and the pool table in the lobby. And the pancakes!
Stayed 1 night in Mar 2024

4/10 Poor

Peggy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not so good, not so bad.
I reserved a handicap room and ended up way down a hallway, not a handicap room, and there was no chair in the shower. I battle with MS and it affects my legs, so walking and standing is extremely difficult for me. They did switch us to a handicap room, which the wall paper was peeling off in the bathroom, the grout was falling out of the bathroom floor, and there was no toilet paper holder on the wall. You could see the screw holes where it used to be. I also discovered a q-tip and and 2 toothpicks under the desk. I didn't look to see if they were used before picking them up with toilet paper. There should be an option for a thermos or something to take to your room for coffee. If you have people like me, I can't be walking down every hour or so to get one...it's not feasible. No microwave in the rooms was unfortunate, but I get it. We wanted to play pool but was told we weren't able to because the weekend before, a group of kids ate (yes, ate!) the chalk for the pool sticks, so we had to wait until they got more chalk. We came down later that evening to go for dinner and noticed a group of kids playing pool, without chalk...hmmm.
Stayed 2 nights in Mar 2024

8/10 Good

Colleen, sault ste marie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the rooms are comfortable, the staff was very friendly. The only thing to be aware of is it’s $75.00 for your pet, they are considered pet friendly. That is the highest I’ve ever paid traveling with my pet.
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms
Stayed 1 night in Mar 2024

10/10 Excellent

kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Tru when we come up to Gaylord to ski. Has a great gathering area in the lobby with TVs, games, pool table and lost of after hours snack options to purchase. Our family had a great time. Its so close to everything as well and cant bewt the price.
Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
I had the worst day of my life when I checked in and the front desk staff could tell. They were so sweet and gave me water and a snack. Really made me feel better. Thank you so much for the hospitality!
Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Maybe few more options for breakfast as pancake machine was hit or miss.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacob

Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2024

6/10 Okay

Stephanie

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was nice, and the staff was friendly. However, the room was not cleaned properly as there was still trash in one on the bins and the shower was dirty with hair in the drain.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room. I would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Giana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Travelled with family
Nice easy access to food, highway. Not far from Boyne where we skied.
Stayed 3 nights in Jan 2024

4/10 Poor

Valerie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The noise on our floor was horrible. We heard the people above us stomping around ALL NIGHT. Would not stay here again.
Stayed 2 nights in Dec 2023

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Stayed 1 night in Jan 2024