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Hotel Mercure Graz City

4.0 star property
Graz hotel in Lend with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercure Graz City

Sports facility
Privilege, Room, 1 Queen Bed
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lendplatz 36-37, Graz, Styria, 8020
  • Graz Old Town
    6 min walk
  • Graz Art Museum
    7 min walk
  • Graz Clock Tower
    9 min walk
  • Graz (GRZ)
    27 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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includes taxes & fees
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About the area

Graz

Hotel Mercure Graz City places you in the centre of Graz, steps from Farmer's Market on Lendplatz and within a short 5-minute stroll of Mariahilf Church. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 807 square feet (75 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available at weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Lend hotel include Murinsel and Graz Old Town.

What's nearby

  • Graz Old Town - 6 min walk - 0.5 km
  • Graz Clock Tower - 9 min walk - 0.8 km
  • Graz Main Square - 11 min walk - 0.9 km
  • Graz Town Hall - 11 min walk - 1.0 km
  • University of Graz - 20 min walk - 1.7 km

Getting around

  • Reininghauspark/tim Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz (GRZ) - 27 min drive

Restaurants

  • ‪Pizzeria Santa Lucia - ‬2 min walk
  • ‪Die Scherbe Gastronomie GmbH - ‬3 min walk
  • ‪Akdag Döner Kebap - ‬3 min walk
  • ‪Lendplatzl - ‬1 min walk
  • ‪Cheers - ‬1 min walk

About this property

Hotel Mercure Graz City

Graz hotel in Lend with fitness centre and sauna
Hotel Mercure Graz City offers its guests a sauna and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. The business-friendly Hotel Mercure Graz City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Graz hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower.

This Graz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Croatian, English, German, Hungarian, Italian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 807 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (115 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 16 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Frequently asked questions

What is the cancellation policy at Hotel Mercure Graz City?

Hotel Mercure Graz City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Graz City?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Mercure Graz City on 15 Dec 2024 start from AU$135.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Graz City?

Yep, Hotel Mercure Graz City has a covered self car park for EUR 16 per day. Onsite parking is limited.

Does Hotel Mercure Graz City serve breakfast?

Yep, buffet brekkie is on offer at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Mercure Graz City?

No, Hotel Mercure Graz City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mercure Graz City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Mercure Graz City?

Cats and dogs are welcome at Hotel Mercure Graz City, with food and water bowls on offer.

Hotel Mercure Graz City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 650 reviews" "
Rating 8 - Good. 294 out of 650 reviews" "
Rating 6 - Okay. 69 out of 650 reviews" "
Rating 4 - Poor. 23 out of 650 reviews" "
Rating 2 - Terrible. 9 out of 650 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024

10/10 Excellent

yannick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024

6/10 Okay

Jason, Charles Town

Travelled with family
Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Air Conditioner not functional
The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Stayed 2 nights in May 2024

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

KAGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Alain

Stayed 3 nights in Dec 2023

6/10 Okay

Anders

Stayed 1 night in Dec 2023

10/10 Excellent

Adeleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023

10/10 Excellent

José Antonio

Stayed 1 night in Nov 2023

8/10 Good

Muhammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.

8/10 Good

Katarzyna

Stayed 1 night in Aug 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023

6/10 Okay

Bernhard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Housekeeping staff noisy and loud ! If you want to be woken up like in a prison camp by shouting staff then this is your place ! On the busiest weekend in their calendar the managements had a nice weekend off and I could not talk to them about my experience. Happy that they could sleep in , I could not !!
Stayed 3 nights in Jun 2023

10/10 Excellent

NOBUO

Stayed 1 night in Jun 2023

8/10 Good

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Et dejligt hotel, centralt beliggende i byen. Stille. God morgenbuffet, stort udvalg, ren og pæn. Personalet var meget hjælpsomme. Tæt på togstation og sporvognen lige udenfor døren.
Stayed 4 nights in May 2023

10/10 Excellent

HyeonCheol

Stayed 3 nights in May 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Very hot room
Cannot recommend. Out dated hotel with very hot rooms eventhough it was cold outside. The airco doesn’t provide any cooling and overall damp room
Stayed 1 night in May 2023

6/10 Okay

Tony

Stayed 1 night in May 2023

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was nice. Tub drain didn’t work but we lifted it out. Appreciate the coffee and the staff gave us extra
Stayed 1 night in May 2023

10/10 Excellent

Christa

Stayed 1 night in Apr 2023