2/10 Terrible
Darnell
21 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the PRICE
This was my second time staying at this hotel. WOW what a big difference!!! My check in with Michele was Great! She was very pleasant and show Excellent Customer Service. She had a line and she made sure to spoke to everyone waiting. The room was a different story. After we checked in we left the hotel to get something to eat. We returned late so we didn't notice that the room wasn't cleaned as HGI standards. My bathroom floor look like it hadn't been cleaned in a few weeks. There was visible hair on the floor of the bathroom that didn't belong to me nor my wife. The rod that the dirty bath mat was placed on was broken. The shelf or should I say the smaller bench in the shower was falling off the wall. The body wash was almost gone. The rug had visible stains and also looked like it was hot or miss with the vacuum. The desk chair had a half eaten cookie on the side of the handle. While washing my hands a water bug came out the drain. We had the not ready yet sign up but your staff banged on the door and never announced who they were. They left the trash can in front of our door once we came out. They knocked before check out time and never said excuse me for knocking. With this being said I think I would stay somewhere else because for the amount of Money we paid this Hotel wasn't worth the price. I believe I could have gotten a better room at the Motel 6!
Darnell
Stayed 2 nights in Aug 2024